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Social Networks as a modern marketing tool
Kononova, Anna ; Horová, Olga (advisor) ; Zamazalová, Marcela (referee)
This bachelor thesis is primarily oriented on practical use of social networks in marketing. The main aim is to analyse the contribution of this modern platform to doing business and evaluate its potential for the future. Theoretical part introduces the mapping of the current position of social networks in marketing and opportunities for implementation of traditional marketing tools into this platform and provides an overview of the main advantages and disadvantages, that are consequent upon the specific characteristics of the social networks. Practical part consists of an overview of current and future trends on the internet and an analysis of two questionnaires and one interview with the marketing director of a particular firm about SMM marketing. These analyses are going to be the base for the evaluation of importance of the use of social networks in business.
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Blogs as a tool of marketing communication
Trtková, Ivana ; Zamazalová, Marcela (advisor) ; Pešek, Ondřej (referee)
The subject of this bachelor thesis is an introduction of blogs as a tool of marketing communication and how they affect the buying behaviour of its readers. The theoretical part is focused on the evolution of internet and blogs in the Czech Republic and also all around the world. It also presents widely used characteristics and categorization of blogs. The practical part is focused on blogs and how representatives of companies, bloggers and readers see them. As for the practical part, the thesis uses interviews with representatives of companies and bloggers and an online questionnaire answered by readers. Based on the research, the thesis offers recommendation for future usage of blogs as a marketing tool.
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CUSTOMER'S SATISFACTION OF SELECTED COMPANY BASED ON THE SERVQUAL METHOD
Nguyenová, Dieu Linh ; Zamazalová, Marcela (advisor) ; Koudelka, Jan (referee)
The bachelor thesis deals with measurement of customer satisfaction in a particular company. The SERVQUAL method will be used for the measurement using a questionnaire survey. The theoretical part describes the key concepts: customer, customer satisfaction, expectations, quality of services and methods for measuring service quality. The practical part analyzes and evaluates the results of the questionnaire survey. Following the interpretation of the results, recommendations are proposed to improve the quality of the business.
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Price strategy of the chosen sports centre
Hrouda, Tomáš ; Zamazalová, Marcela (advisor) ; Vrbová, Zuzana (referee)
The main goal of this diploma´s thesis is to compare current prices of tennis hall with prices assembled by marketing theory. The theoretical part of the thesis is based on knowledge of marketing in services and then summarises price strategy and the theory of prices. The practical part uses the procedure for determining the price on the example of tennis hall. Recommended price is primarily based on three main factors. These factors are demand for the product, identified costs and close competitors. Questioning, SWOT analysis and other methods are used. New price, which corresponds with research and used methods, is established at the end of the practical part of the master´s thesis. The author of the thesis proposes further suggestions and recommendations for pricing in upcoming winter tennis season in addition to the basic price in afternoon time zone.
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Marketing strategy of education program Honors Academia
Šanová, Hana ; Zamazalová, Marcela (advisor) ; Rigerová, Lenka (referee)
Diploma thesis deals with educational program of Honors Academia. The aim of the thesis is to set the marketing strategy of the program and to recommend suitable communication channels for marketing communication. The theoretical part deals with the marketing for education and services, with strategic management, namely with marketing strategy, tactics and analysis of internal and external environment. The pratical part consists of secondary research, one qualitative research, focus group, and two quantitative online questionnaires. The results of the survey are elaborated and marketing strategy is developed, marketing channels are reccomended and SWOT analysis and competition analysis are carried out.
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Testimonial and influencer marketing
Kúdelková, Andrea ; Zamazalová, Marcela (advisor) ; Vávra, Oldřich (referee)
The topic of the diploma thesis is testimonial and influencer marketing. The aim of this work is to find out whether influencer increases the likelihood of purchasing a healthy nutritional product for Slovak women aged 20-40 years, and also whether Peter Sagana as a testimonial enhances brand credibility. The theoretical part deals with general communication and presentation of testimonial and marketing influence, their categories and examples. The practical part of the thesis is set into the environment of healthy nutrition. It shows an example of a marketing communication for a company that uses this specific type of marketing. Futhermore, own qualitative and quantitative research is included.
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Online marketing of firm
Lazareva, Ekaterina ; Zamazalová, Marcela (advisor) ; Stříteský, Václav (referee)
The aim of this master thesis is to analyze the current state of the companys marketing activities on the Internet (using the SEO PPC advertising social networks activities web traffic) and evaluate effectiveness of online marketing strategy. Thesis includes analysis of online communication of competitors companies on the Czech market. Basing on these analyzes recommendations and suggestions for improving the effectiveness of online marketing tools were presented.
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Online marketing of a chosen company
Šnajdr, Radek ; Zamazalová, Marcela (advisor) ; Jaroš, Jiří (referee)
The main goal of this thesis was evaluate the impact of indiviudal tools of communication mix on the results of the online campaign of the chosen brand. This campaign lasted for almost three months. The core of the campaign was consumer competition. The main goal of this campaign was sale increase and brand awareness. In the first part, I dealt with the tools of the communication mix from the point of view of the use in marketing and measuring their performance. In the second part, I analyzed the way brand worked with individual tools of commuciation mix and then I evaluated the tools according to established criteria such as impresion, interaction, web traffic and conversions. I used analytical tools to evaluate the success of each of the communication mix tools. After evaluating the communication mix tools, I suggested recommendations for further brand communication on the Internet. The biggest impact on the results of the campaign had Facebook, which clearly dominated among all of the tools from the point of view of all the criteria.
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Product line analysis of SkyTech Corporation s.r.o. company
Dvořáková, Šárka ; Vávra, Oldřich (advisor) ; Zamazalová, Marcela (referee)
This thesis focuses on small company SkyTech Corporation s.r.o, which distributes products from the field of cosmetic, decorative cosmetic, cosmetic accessories and make-up brushes. The first part is theoretical and serves as basis for elaboration of the practical part. Theoretical part focus on marketing mix, competition, assortment and analysis connected with them. In practical part SkyTech Corporaton s.r.o. is introduced. Than follows the evaluation of individual brands and their roles in assortment, distribution channels and short analysis of competition. In conclusion of practical part are suggested specific recommendations, which are based on analysis from previous chapters.
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The impact of loyalty programs on customer loyalty
Ištvancová, Dominika ; Zamazalová, Marcela (advisor) ; Mahdal, Miroslav (referee)
Loyalty programs are one of the tools that serve to create customer loyalty. The aim of this thesis is to determine whether loyalty programs of perfumeries and satisfaction with their impact on customer loyalty. The theoretical research summarizes the available knowledge about consumer behavior, loyalty and loyalty programs. The parfumeria market analysis in the Czech Republic and the content analysis of the MML TGI provide sufficient information about the established loyalty programs and the target group of perfumeries. The practical part, in the form of a questionnaire survey, examines in particular the advantages of the loyalty program and customer satisfaction. Based on the results of the work are in the final part recommendations for more effective loyalty program.
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