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Further professional education and development of the XY publishing house's call center employees
Koubek, Daniel
The diploma thesis deals with the issue of further professional education and the system of corporate education. The work is divided into two parts - theoretical and empirical. In the theoretical part, the basic terms associated with the concept of lifelong learning are defined, with an emphasis on terminology related to further professional education, employee development, human capital and career management. One of the chapters is devoted to the setting of the company education system and education strategies. In the empirical part, the identification of educational needs and the analysis of the system of corporate education of call center employees were carried out. The research was carried out at the XY publishing house in Prague. Based on the obtained data, a competence model of call center workers was designed and subsequently implemented into the employee education strategy. The investigations carried out show that the XY publishing house uses a systematic model of company education - it provides and enables employees to learn in various areas with regard to a specific profession and its qualification and competence requirements. Corporate education functions as one of the key tools of further professional education and development of employees with the aim of achieving better sales results,...
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Further professional education and development of the XY publishing house's call center employees
Koubek, Daniel ; Veteška, Jaroslav (advisor) ; Kříž, Jaroslav (referee)
The diploma thesis deals with the issue of further professional education and the system of corporate education. The work is divided into two parts - theoretical and empirical. In the theoretical part, the basic terms associated with the concept of lifelong learning are defined, with an emphasis on terminology related to further professional education, employee development, human capital and career management. One of the chapters is devoted to the setting of the company education system and education strategies. In the empirical part, the identification of educational needs and the analysis of the system of corporate education of call center employees were carried out. The research was carried out at the XY publishing house in Prague. Based on the obtained data, a competence model of call center workers was designed and subsequently implemented into the employee education strategy. The investigations carried out show that the XY publishing house uses a systematic model of company education - it provides and enables employees to learn in various areas with regard to a specific profession and its qualification and competence requirements. Corporate education functions as one of the key tools of further professional education and development of employees with the aim of achieving better sales results,...
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Beginning Teacher at the first grade of primary school
Hroudová, Veronika ; Hejlová, Helena (advisor) ; Krčmářová, Tereza (referee)
Diploma thesis addresses the issue of initial training of beginning teachers of primary school in Czech schools. Defines the requirements for successful integration of new employees, as well as suggesting possible standard procedures, methods and assesses the possibility of their use in the school environment. It describes the role of supervising teacher and the meaning of its existence. The task of the practical part is to find out with which kinds of educational activities beginning teachers have problems. In interviews with experienced teachers, we tried to clarify whether at the time of their beginnings had the same problems as current teachers and we wonder on what skills and knowledge should be students of faculties of education trained better. Key words beginning teacher, supervising teacher, class teacher, educate teachers, professional competence
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Initial Education Of Early Years Teachers And The Profession's Needs
Podpera, Milan ; Uhlířová, Jana (advisor) ; Opravilová, Eva (referee) ; Syslová, Zora (referee)
The thesis deals with undergraduate training of kindergarten teachers. The aim is to compare the issue of preparation for the profession of kindergarten teacher from different perspectives in historical and international comparisons and reflect and analyze the needs of the profession towards initial training kindergarten teachers on the basis of theoretical concepts and statements from practice. The reaserch aims to analyze the curriculum of initial training kindergarten teachers at selected faculties of education in the Czech Republic, analyze and reflect on meeting the needs of the profession in these faculties and learn how to evaluate their students' level of development of their professional competence at the beginning of undergraduate training and at the end. Research design is a multi-case study. Working with reaserch respondents has a longitudinal character. Methods were used quantitative and qualitative methodology - questionnaire, rating scales, content analysis of documents, interview and focus group. The thesis analyzes the curriculum of undergraduate training at Faculty of Education Charles University in Prague, Faculty of Education University of West Bohemia in Pilsen and Faculty of Education University of South Bohemia in České Budějovice in the context of the model of the...
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Quality of a primary teacher from the parents and public perspective
Kolaříková, Alena ; Voda, Jan (advisor) ; Pěnička, Jaroslav (referee)
TITLE: QUALITY OF A PRIMARY TEACHER FROM THE PARENTS AND PUBLIC PERSPECTIVE Author Alena Kolaříková DAPARTEMENT Centre of school management SUPERVISOR PhDr. Jan Voda, Ph.D. ANNOTATION The role of a teacher in society and quality of education are quite often subject of a discussion these days. These discussions are linked with evaluation of quality of teachers, their way of teaching, and also with their approach to pupils and parents. The importance of teaching can be seen in two levels: firstly, the focus is on giving the knowledge, and secondly the focus is on personal development of the pupil, his/her competencies, and personal skills and respect. In this work I will describe various styles of teaching, personal prerequisites and further competencies, as necessary qualities a teacher should have. I will present five basic teaching styles with focus on their positives and risks. In analytical part, I will look up competitions rewarding good teachers and will describe criteria based on which selected teachers are rewarded. By the form of questionnaire, the practical part will try to identify what type of teacher of 1st level Primary school is preferred by the parents / legal representatives, and what type of personal and professional qualities they appreciate the most. KEYWORDS : Teachers' quality,...
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Initial Education Of Early Years Teachers And The Profession's Needs
Podpera, Milan ; Uhlířová, Jana (advisor) ; Opravilová, Eva (referee) ; Syslová, Zora (referee)
The thesis deals with undergraduate training of kindergarten teachers. The aim is to compare the issue of preparation for the profession of kindergarten teacher from different perspectives in historical and international comparisons and reflect and analyze the needs of the profession towards initial training kindergarten teachers on the basis of theoretical concepts and statements from practice. The reaserch aims to analyze the curriculum of initial training kindergarten teachers at selected faculties of education in the Czech Republic, analyze and reflect on meeting the needs of the profession in these faculties and learn how to evaluate their students' level of development of their professional competence at the beginning of undergraduate training and at the end. Research design is a multi-case study. Working with reaserch respondents has a longitudinal character. Methods were used quantitative and qualitative methodology - questionnaire, rating scales, content analysis of documents, interview and focus group. The thesis analyzes the curriculum of undergraduate training at Faculty of Education Charles University in Prague, Faculty of Education University of West Bohemia in Pilsen and Faculty of Education University of South Bohemia in České Budějovice in the context of the model of the...
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Beginning Teacher at the first grade of primary school
Hroudová, Veronika ; Hejlová, Helena (advisor) ; Krčmářová, Tereza (referee)
Diploma thesis addresses the issue of initial training of beginning teachers of primary school in Czech schools. Defines the requirements for successful integration of new employees, as well as suggesting possible standard procedures, methods and assesses the possibility of their use in the school environment. It describes the role of supervising teacher and the meaning of its existence. The task of the practical part is to find out with which kinds of educational activities beginning teachers have problems. In interviews with experienced teachers, we tried to clarify whether at the time of their beginnings had the same problems as current teachers and we wonder on what skills and knowledge should be students of faculties of education trained better. Key words beginning teacher, supervising teacher, class teacher, educate teachers, professional competence
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Development of natural differentiation in mathematics classroom
Hošpesová, A. ; Tichá, Marie
The need that pupils achieve functional mathematical literacy grows. It makes considerable demands on teachers' professional competences, including their ability to react on heterogeneity and to create conditions for developmnet of all pupils' educational prerequisites. Heterogeneity is not grasped as a problem but as something natural and in some aspects challenging.
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