|
|
Proposal of IT progress strategy in manufacturing company
Adrián, Michal ; Švecová, Lenka (advisor) ; Lorenc, Miroslav (referee)
Bachelor thesis covers with development of IT strategy of manufacturing company. It compares introducing new ERP system with actual information system. The goal is description of actual IS state and proposal of solution with respect of all requirements and restrictions of the company. The main benefit of the thesis is detached evaluation of variants of follow-up progress at company expansion and improvement strategy proposal. There is characterization of IS and ERP, possible division, the most important parts and benefits of modern solution for enterprise resource planning in theoretic part. Each one of stages of acquisition of new information system (initial demand analysis, selection methods and criteria, implementation including definition of critical factors, usual imperfections and recommended procedure) is described. Practical part is focused on analysis of actual situation. It contains brief company profile, description of departments, main processes in connection with system. Actual IS situation is described in form of SWOT analysis. On the basis of defined requirements is put together list of possible system providers from Czech Republic and their products. Improvement IT strategy proposal follows up with analysis and deals with comparison of each variant of following development, either the acquisition of new ERP or upgrading current information system. Conclusion includes appraisal and benefits of thesis as the whole.
|
|
| |
|
| |
|
|
Business Process Management (BPM) in companies in tourism
Martanová, Kateřina ; Bruckner, Tomáš (advisor) ; Indrová, Jarmila (referee)
Thesis presents author's view to principles of business process management (BPM) and the process approach to the description of business processes. The main contribution made by this thesis is subsequent practical application of all principles to particular company in tourism - asistence service. Objectives of this thesis were achieved through studying theoretical resources and use of practical experience.
|
|
|
CRM in company Pro Gyn s.r.o.
Duchoslavová, Jana ; Plášková, Alena (advisor) ; Šklíbová, Jana (referee)
My diploma work is about philosophy of CRM which is connecting tools for good quality customer care, insists on propriety and process efficiency, quality of staff and usage of IT technologies for recording all important facts which can have impact on relationship. Because of this is implementation of CRM suitable for health care as well. In my work deal with rules of process funciton CRM to activity of private gynecologist clinic. My aim is improve relation between company and consumer.
|
|
|
Business process analysis in leasing company
Hlavička, Ondřej ; Pour, Jan (advisor) ; Pechoč, Jiří (referee)
The thesis is primarily focused on business processes in the company Servis Leasing and it suggests how to improve some of them. This thesis was written in the period before implementation of new information system. Main aim of this new system is to unite information systems in company which are fragmented into 4 independent parts. New processes should be more consistent in using information and taking advantage of new compact system. They should be able to deal with two types of customers, too. The second aim of this thesis is to show variants of system integration and point out to main possible complications in the preparation of this new project.
|
|
|
SOA Governance
Pršala, Ondřej ; Bruckner, Tomáš (advisor) ; Kasal, Jindřich (referee)
The thesis is focused on administration and supervision of Service oriented architecture (SOA). The main idea of SOA is system decomposition to functional units, which contain bounded and well understandable functionality. This functionality, in form of service, is provided to other units through clearly described interface. Well-identified relationships between service provider and service consumer are created. SOA governance aims to manage these relationships, to monitor quality of services and to control adherence of stated rules and policies. These rules and policies are established by central team responsible for integration and architecture development. Starting point of successful architecture development is acquaintance of service portfolio and their inter-relationships. Each service should go through whole formal life-cycle, which particular phases have special policies applied. Main interest is devoted to run-time phase - run-time monitoring and run-time governance. Theory is complemented by practical examples of report generation and service monitoring with SLA adherence observation. The thesis also contains structural model of SOA governance taking into account infrastructural elements of SOA and information flows between them.
|
|
| |
|
|
Raising test process maturity in IT company
Kučera, Martin ; Buchalcevová, Alena (advisor)
This thesis deals with the issue of process optimalization in the field of test discipline which is a fundamental part of software development. An approach providing improvement of test processes is applied in the environment of a test department in a selected company. Concept of raising process capability and maturity presented in CMMI model is used for this purpose. The first goal of the thesis is a provision of theoretical background devoted to software testing, process approach and capability and maturity models, that will accommodate enough with the clarity of the document text, as well as to provide insight into the whole subject. Theoretical interpretation will be compiled using on-line resources available for free, author's bachelor thesis and facts obtained through the studies and from educational materials. Attention will be focused on the definition of important facts and mutual relationship between the areas of interest. Description of initial state, changes carried out and current state of organizational structure, processes and documentation in the test department of the company was selected as a following goal. Process models consisting of diagrams, description tables and textual characteristics of identified processes will be created. Structure of documentation and of its parts will be accentuated through the description of documentation state and changes, furthermore a chronological sequence of taking the documents into practice and explanation of its importance in testing will be present. In order to offer a comprehensive view, a description of organizational structure and department member's competence will be available. As the last goal, arrangement proposal to obtain a higher process maturity and further improvement of documentation and organizational structure was chosen. Process areas and recommendation related to the processes of test discipline will be selected from the CMMI model. The selected content will be interpreted as to form a partial steps for direct use in test department. Appropriate sequence of the steps will also be set to serve well the purposes of the department. Beyond the scope of arrangement proposal, separate recommendations in areas of organizational structure, processes and documentation will be present. The thesis summarizes key facts about and arrangements made in organizational structure, processes and documentation of the test department in the selected company in the period of last two years. The contribution lies further in the creation of so far absent process models of the test department which capture the form of test processes in two points in time, and especially in the complete arrangement proposal aiming to raise process maturity and optimize organizational structure and documentation.
|
|
|
Identifikace a měření výkonnosti procesů ve vybraném podniku
Floriánová, Radka ; Lukšů, Vladimír (advisor) ; Lindauerová, Jana (referee)
This dissertation deals with identification, classification and efficiency assessment in general and is later on applied to Wüstenrot - Building and Loan Association, a.s. Process is the core unit of the procedural type of Organization Management. Therefore, the Building and Loan Asociation defines the key processes and proceeds to the process mapping at the selected detail level. In the first place, this concerns the corporational detail level. Secondly, processes of Customer Satisfication are elaborated. These processes make a synergic effect and cause most valuable benefits providing the fact they are controlled. This means the Corporation Management has to reflect to the outcomes of the Process Efficiency Assessment. Every single process is described from the current situation point of view. Subsequently, proposals are made to improve its efficiency assessment.
|
guest ::
