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Possibilities of CPM solution in banking sector
Janata, Pavel ; Pour, Jan (advisor) ; Matuštík, Ondřej (referee)
This thesis addresses issues of measuring and managing the performance of commercial bank institutions by means of a system called Corporate Performance Management (CPM). The theoretical part of this work is devoted to introduction of banking industry and methods of performance measurement in commercial banks. It introduces a general concept and key components of CPM supported by Business Intelligence technology. In the practical part of this work there is introduced the design of two concrete CPM solutions which are being currently built in banks -- KPI processing and interest margin calculation. The main thesis contribution to the existing literature is a creation of complex material about relevant aspects of implementation CPM solutions in data warehouses of commercial banks and creation the conceptual design of a concrete solution.
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Banking system in Ukraine
Vykhoreva, Iana ; Tuček, Miroslav (advisor) ; Witzany, Jiří (referee)
This thesis is about banking system in Ukraine.The aim of the work is to describe the present state of commercial and central banking. The key part of the thesis concentrates on financial crisis that is now in Ukraine.This part describe the influence of crisis on other fields of ukrainian economic.
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Evaluation methods of banks from point of view of different user's groups
Habina, Martin ; Půlpánová, Stanislava (advisor)
My bachelor work is devoted to specific problematic of bank evaluation. Right approach to bank evaluation is necessary to succeed in complicated financial market. The aim of this work is to explain bank evaluation in broad context of dynamically developing economic enviroment. Diversities in evaluation process are explained on whole user's spectra. Extent of my work allows to describe procedures, define principles and ties among each user's groups and methods, which are used in evaluation process. It is necessary to mention, that in most cases we do not know the exact procedure because it is a subject of business secret. Important point of my work was to find ties among subjects and place the problematic of evaluation to unified conceptual framework.
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Protection of bank client in the Czech Republic
Samek, Michal ; Hradil, Dušan (advisor)
The work deals with the protection of bank client. It seeks to answer the question whether the idea of protection of bank client can be regarded as legitimate. It defines the protection of individual client, tools that can occur on these areas and it generally describes their nature and implications. Based on this general definition it examines the level of protection of bank customer in the Czech Republic. It does so especially after the form, when analyzes the existence or absence of the relevant instruments in the domestic environment. The work also attempts to assess the quality of selected instruments used in the Czech Republic.
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The Bank Holiday and Their Impact on the American Banking System in the 1930's
Jiráň, Michal ; Tajovský, Ladislav (advisor) ; Chalupecký, Petr (referee)
This bachelor thesis analyses economical and financial crisis in the 30's of 20th century. It mainly focuses on the bank system in the United States of America, especially the monetary action - Bank Holidays. The Bank Holidays were pronounced by president F.D. Roosevelt on the 4th of March 1933 in order to recover collapsing financial system. The reforms which significantly influenced the final stage of the bank system were applied in years 1933 - 1935. These reformative laws are deailed analysed in this bachelor thesis, especially their effectivity and if it was necessary to take these actions or better take another alternative steps.
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Analysis of contact center at Citibank focused on understanding, analysis and asses activities of CitiPhone
Čapková, Veronika ; Žebrák, Miroslav (advisor) ; Kratochvílová, Hedvika (referee)
There are analyzed key departments of bank in my thesis, which come in contact with clients and which partake of formation of their relation to the Citibank. This thesis targets the contact center CitiPhone, which serves personal entities of the bank. The theoretical cognizances from the first part of my thesis are applied to the conditions of this contact center in the practical part of it. The topic of my thesis is, on the example of contact center CitiPhone, to show activities, which contact center perform, to point out its critical parts and assess its current position. The assessment of activities of contact center CitiPhone is substantiated by graphs and results from period under consideration, which is first half of the year 2008.
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