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Psychosocial workload in HORECA (Hotels, Restaurants, Cafés) organisations
Čermáková, Helena ; Kocianová, Renata (advisor) ; Záškodná, Helena (referee)
5 Abstract The bachelor thesis deals with the issue of psychosocial workload in HORECA organizations (hotels, restaurants, cafes). The aim of the thesis is to identify and describe the main psychosocial factors of workload with regard to the specifics of the HORECA sector, which includes the hotel industry and various types of catering establishments. The thesis firstly deals with the issue of workload and stress. Next, the focus is on the general concept of psychosocial factors of workload according to the categorization established by the World Health Organization. The following part of the thesis is devoted to the characteristics of HORECA organizations, focusing on the main psychosocial factors of workload most commonly found in the respective sector. The thesis also reflects on the current pandemic situation with Covid-19. The thesis also includes a quantitative empirical investigation to determine the subjectively perceived burden for the main factors of psychosocial workload of employees in HORECA organizations. Key words psychosocial factors, workload, work stress, work safety, safety and health protection, HORECA (Hotels, Restaurants, Cafes)
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Communication as an effective tool for running company
Lindovská, Hana ; Kocianová, Renata (advisor) ; Froněk, Jan (referee)
The theoretical part of the thesis concerns the explanation of the term communication, introduces its functions, describes the communication process and various kinds of communication, and also deals with obstacles that may arise in communication. It lists various communication tools and instruments that help the internal communication within a company to fulfill its task. It points out that efficient communication is the essential prerequisite for the successful functioning of a company and helps to win employees' loyalty towards the employer and strengthen their motivation. The part of the thesis focuses on the communication level in the company - Atel Energy AG, organizational component. It includes actual evidence from the above mentioned company obtained in the employee survey and completed by remarks from direct observation in the company. Part of the survey information that directly concerns the internal communication is presented in the thesis and summarized in the overall assessment.
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Attractive employers
Nakládalová, Petra ; Kocianová, Renata (advisor) ; Šerák, Michal (referee)
This work summarizes to readers activities and issues of attractive employers, who try to be the best emloyer and lure new employees and to make the existing emloyees stable. On these pages I sum up the results, mostly of Czech studies about what makes employers attractive. There are many criteria how to assess this part of companies. The most frequent, is assessment on the basis of their personnel relations. The studies acknowledge a point of view of employees, human resources specialists, leaders, students and the general public. The essay is descriptive text, which characterizes the companies who try to be the best place to work for, offer a richer working environment, more interesting or extraordinary benefits and they pursue every possible way before deciding to let high-quality people go. An employee needs to know the goals of the company, what should they focus on or what the company expects of them and how will the emloyees participace in reaching this goal. It is very important, what do the employees gain from it. The employees watch the activity, behaviour and the results of their employers. This work analyzes each personnel activity which plays a significant role in the identification of high - quality employers and it could be interesting material for human resources specialists, managers or...
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Company culture
Křivka, Jan ; Kocianová, Renata (advisor) ; Tureckiová, Michaela (referee)
Firemní kultura se postupně stává jedním z fenoménů stávajícího moderního managementu a to i přesto, že je ve své vlastní podstatě nesnadno uchopitelná, těžce definovatelná a postižitelná. Jeden z důvodů proč tomu tak je, lze spatřovat v jejím významném vlivu na dlouhodobě sledované (nejčastěji hospodářské) ukazatele firmy. Firemní kultura se tak na jedné straně může pozitivně podílet na rostoucí síle a konkurenceschopnosti organizace, na straně druhé se však může stát destruujícím prvkem firmy. V odborné literatuře se s pojmem firemní, podniková a dnes nejčastěji organizační kultura setkáváme často. Ačkoli stále neexistuje jednotný pohled na tuto problematiku ze strany odborné veřejnosti, můžeme firemní kulturu obecně pojímat jako ustálený systém společně sdílených hodnot, představ, norem, postojů a vzorců chování ze strany zaměstnanců, který ve svém důsledku pozitivně ovlivňuje dění ve firmě a to jak přímo, tak zprostředkovaně.
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Assessment centre
Friesinger, Petr ; Kocianová, Renata (advisor) ; Sycha, Martin (referee)
The presented bachelor thesis titled "Assessment Centre" describes possibilities and application continuosly extended method exerted in selection, evaluation and development of the employees. Its main commission is to approach Assessment Centre from the point of view of theoretical observations and recommendations. The thesis is divided into six thematic chapters that deal both with preparation and especially evaluation connected with outputs. Section of the one of the chapters is enlistment of this sampling and development method into the whole complex of activities alleged in ordinary personal practice by many companies in the Czech Republic. Beyond the method itself the author adverts the process of acquisition and selection of the employees on the basis of other alleged methods and compares their concrete contribution and specificity. There is devoted special focus to the demands technically, organizationally and first personally to assure the actions held in order to select or evaluate every single participant. In the fourth chapter there is described the producing process of the model situations and practices in the Winterthur CR, financial institution. Afterwards we used them in plenty in this company, sometimes in participation of external consultants but mostly through our own sources. Bachelor...
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Internal coaching
Chloubová, Šimona ; Kocianová, Renata (advisor) ; Šerák, Michal (referee)
This thesis is dealing with internal coaching programmes in organizations. It bases on the theory of coaching method, coaching models and its forms and it describes the process of coaching dialogues. It also confronts coaching with psychotherapy and talks about the role of a coach and requirements for his expertise in the methodology. The thesis is describing internal coaching programmes in general and include specific examples from practice. They talk about reasons and advantages of internal coaching compared to the external. A part of this is a model of internal coaching programme for the environment of a law firm. The model is showing the possible connection of internal coaching with the existing in-company processes and the concept of key competencies of an organization. The thesis is not only following the existing internal coaching models, it is also evaluating them and outlining possible potential of internal coaching programmes in companies.
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Company Motivation Program
Černá, Lenka ; Kocianová, Renata (advisor) ; Reichel, Jiří (referee)
This thesis deals with the motivation program of the company and its basis. The thesis focuses on the analysis and the comparison of motivation theories that have influence on the creation of motivation programs. In addition to traditional motivation theories is a crucial part of the thesis devoted to the so-called new motivation theories. The new motivation theories are called because of their development during last thirty years. The main aspects of the comparison of motivation theories in this thesis is a historical view of the theories, but also a progress of management theories and related development of human resources management. The thesis aims to identify the benefit of new motivation theories for creation company motivation programs. Keywords Motivation program of a company, motivation, theories of motivation, management, employee, job satisfaction.
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Management of employee's professional career
Ščerbová, Erika ; Kocianová, Renata (advisor) ; Tureckiová, Michaela (referee)
Management of employees' professional career is a current topics and a wide process which is related to the recruitment, retention, utilization, improvement and disposal of the human resources of an organization. The main role belongs to rightly employees who ought to define themselves what they want to achieve in their careers and what competences they have got. Executive managers should help them to obtain their aims that were set by employees themselves according to the classification, remuneration and training. The purpose of any organization is to secure the development of employees' career in line with the organization strategy.
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Intercultural competencies and their development
Popelková, Lucie ; Kocianová, Renata (advisor) ; Kopecký, Martin (referee)
In my diploma thesis I deal with intercultural competencies, which are a relatively new phenomenon. It started to evolve on the grounds of the influence of globalization and internacionalization. I have made an overview of the changing life of organizations, especially in the area of Human Resource Management, which grows into international extent. I have considered the reasons leading to the growth of the (significant) needs of interculturally educated employees. Recent development of social, political and economical reality indicate the fact, that this need will be more and more urgent in the future. Because of the reducing importance of borders between nations and among economics the contact among members of different cultures in personal and work life is still more frequent and intensive. In the order to be efficient in cooperation with individuals from different cultural environment it is necessary to understand each other, capture the way of partner's thinking and behavior, forbearance and knowledge of cultural specifics. Training focused on development of intercultural competencies is thus an inevitable requirement of employee's preparation to long-term residence abroad and its completion is the precondition of smooth course of adaptation in a foreign country. Therefore, I pay attention to the...
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