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Partial Strategies of an Enterprise - marketing, sales, business, economic, financial, personnel, investment and other strategies
Kouba, David ; Kovář, František (advisor) ; Vacek, Oldřich (referee)
Partial Strategies of an Enterprise - marketing, sales, business, economic, financial, personnel, investment and other strategies
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Comparison of standards for process modeling
Kalina, Jaroslav ; Řepa, Václav (advisor) ; Smolík, Jan (referee)
The scope of this thesis is the field of business process modeling and additionally the usability of business process models in areas like conceptual analysis of IS/ICT, business process reengineering and business process management. For the purpose of evaluation of the usability of current standards for business process modeling, an framework for comparison of various characteristics of these standards is proposed. This thesis has two aims. Primarily, to develop an approach for evaluation of business process modeling standards, and as a secondary aim, to apply this evaluation model onto a set of selected standards for business process modeling and thus perform a comparison of these standards. The evaluation model has two main components. The first part is to create a set of characteristics which represent two existing points of view onto the exploitability business process modeling (e.g. during the development of IS/ICT and during BPR/BPM1). During the identification of particular characteristics, a research into the related literature and other sources has been performed to provide a sufficient basis for this activity. The second part of the developed approach is to the application of PEMM (Process & Enterprise Maturity Model), which was developed by Dr. M. Hammer for the purpose os auditing the maturity of business processes. Both of these parts are then put together into one evaluation framework. Based on information gathered from the respective specifications of particular standards, related literature and articles, we've performed an application of this evaluation framework on three standards for business process modeling: EPC, BPMN and IDEF3. The benefits of this thesis could be seen as a creation of a very own approach for evaluation of business process modeling standards. Additionally by performing the comparison of these three standards for business process modeling we've created a guideline which could be there fore applied by the potential reader during the decision making of what standard to use for business process modeling (in the context of expected purpose of this modeling).
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Process Management in an In-Patient Department
Stuchlík, Pavel ; Střítecký, Rudolf (advisor) ; Lešetický, Ondřej (referee)
The theoretical part of the diploma thesis explains terms as management, managers, managerial roles, process, costing method, process management, process analysis and its tools. In the practical part a chosen in-patient department and its surgical department are characterized. The general and the supportive processes are mapped and analyzed. In conclusion both economical and medical aspects of appendectomy carried out in classical and laparoscopic way are compared.
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Changes in organizational structure in relation with the implementation of BPM
Šveřepa, Jaromír ; Kunstová, Renáta (advisor) ; Müller, Miroslav (referee)
This bachelor thesis aims to describe changes in the organizational structure that are necessary for the implementation of Business Process Management in the enterprise. These changes are simultaneously a reflection of the implementation. In the first part of the thesis the author defines the principles of Business Process Management considering the history of BPM. The author is analyzing reasons of past BPM concepts' failures and evaluates the current state of process management. The second part of the thesis pays attention to organizational structures and methods of organizational management. The author compares the traditional functional management with new process management approach exploring differences between them. The author appreciates applicability of different organizational structures types for Business Process Management and highlights problems between a specific type of organizational structure and BPM. In the last part of the thesis the author suggests organization changes for BPM implementation and defines prerequisites for successful transformation into process-managed organization. The author emphasizes the common risks and problems and suggests their solutions.
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Design and implementation of the Business Architecture in the segment of providing the real-estate services
Vlach, Miroslav ; Svatá, Vlasta (advisor) ; Pochobradský, David (referee)
In the 21st century is still more and more emphasis laid on the phenomenon of Business Process Management. In a great number of corporations it plays the key role, because it makes the overall performance of the organization more effective and it is able to react flexibly in the rapidly changing environment. The main purpose of this graduation thesis is to get the reader to know the meaning of the notion "business architecture -- its structure and roles in the process management. The main task is to design business architecture of the specific field of business and try to implement it in the real and existent or emerging company subjects, offering the real-estate services. As a result of this, we prove the usefulness of the process management and business architecture as a key factor of reaching the effectivity in dynamic, rapidly changing and competitive environment. The thesis is divided into two parts. The theoretical part provides us with methodical data and the practical part with the design of business architecture of a subject, actively operating in the real-estate market. Graphical figures are also the part of the thesis using CABE tool ProVision by Metastorm Corporation.
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Analysis of suitability of the application of process management in the company Auto Hégr, a.s.
Hégr, Jaroslav ; Dědina, Jiří (advisor) ; Cejthamr, Václav (referee)
The main target of this paper is to analyze suitability of the application of process management in the company Auto Hégr, a. s. This target also includes finding correct answers to the following questions: Is the use of process management a suitable tool that would improve the productivity of the whole enterprise or not? Is it suitable to undergo the whole process of changing the company Auto Hégr, a. s. towards process management? Would it not be more purposeful and efficient to take a different way of improvement? Is it not the best solution to make no change? The method used for achieving the main target of this paper is the analytical and synthetic cognitive procedure. The examined situation in the company Auto Hégr, a. s. is divided, in terms of thoughts, into the individual parts that are the subject of further examination. Deeper knowledge of the partial sections enables to get to know better the situation in the company Auto Hégr, a. s. as a whole. The author of this paper carried out the input analysis of change the output of which is the argumentative report including the decision that it is suitable to launch the project of the application of process management in the company Auto Hégr, a. s. Hereby the author performed all preliminary work that always must be carried out prior to the realization of the implementation project itself. The author summarized the main results of carrying out the input analysis of change at the end of this paper. This paper and its results are fully usable in practice of a specific enterprise, in this case of the company Auto Hégr, a. s. The correct application of process management in the company Auto Hégr, a. s. cannot be carried out without necessary documentation, i.e. the implementation project. Its first part is carrying out the input analysis of change that is completely covered in the practical part of this paper. As another suggestion for solving the given subject, the dealing with the other parts of the implementation project just presents itself. This procedure is completely logical and its following is one of the conditions of the correct application of process management in the company Auto Hégr, a. s. Only high-quality carrying out the pre-investment phase of realization of the implementation project will guarantee its overall high quality.
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Processes analyse of international financial institution
Lukáčová, Mária ; Spálenka, Daniel (advisor) ; Zeman, Oto (referee)
The final thesis is focused on a process management in praxes. The theoretical part of thesis concludes different techniques of mapping and analysing of a process. The practical part is focused on a practical analyse and mapping of the certain process in international financial institution. On the base of the process analyse are suggested changes to optimize the process.
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Process-based organization Slatinné lázně Třeboň
Novák, Karel ; Svatá, Vlasta (advisor) ; Blažek, Martin (referee)
This thesis deals with the business process based transformation of two businesses - Lázně Aurora s.r.o. and Bertiny lázně s.r.o. The outline of a system development analysis is based on a theoretical framework of the business process reengineering and the production management in a contemporary dynamic and turbulent corporate environment. A conversion into a holding arrangment with parent corporation Slatinné lázně Třeboň a.s. and two subsidiaries Lázně Aurora s.r.o. and Bertiny lázně s.r.o. is proposed in relation with restructuring and redesigning all business processes. The outline of new Slatinné lázně Třeboň group based on business process management precedes a detailed analysis of current state and future lookout of spa industry from the point of view of the new business entity. This analysis implies that current management techniques facing the challenging environment cannot guarantee a substantial economic growth of the businesses. Within a whole host of named reasons there are changes related to the transformation of the national health sector, strengthened by demographic changes. Current management practices and enterprise enablers of process management are evaluated through Process and Enterprise Maturity Model (PEMM). Last part of this thesis presents the outline of the new business system development analysis. The goal is to overcome the dynamic environment issues by engagement of business process management and to prepare a production system for serving different segments of clients that are characterized by considerably different needs and requirements. New model of core business processes is proposed in order to meet this goal. It comprises a description of process relations and positioning within the new enterprise structure, including the main reasons of such an alignment.
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IT GOVERNANACE AT THE MINISTRY OF FOREIGN AFFAIRES OF THE CZECH REPUBLIC: SYSTEMIC APPROACH AND FIELD IMPLEMENTATION
Protiva, Tomáš ; Pour, Jan (advisor) ; Pilař, Luboš (referee)
The diploma thesis reacts on the interest of the Czech foreign ministry IT department to get an overview of ITIL 2 and COBIT 4.1 world-wide acknowledged IS/IT management best practice libraries. Both libraries are put in the framework of IT Governance theory and practice. COBIT is presented as world ITG standard, meaning the alignment of organization's strategic goals and IT goals. It is focused on organizations, where the shift of IT perception towards a strategic partnership with the business is driven by top-down board initiative. On the other hand, the ITIL core texts Service Support and Service Delivery are treated as a standard of IT service management, suitable as a framework to establish processes within the foreign ministry's IT department. Three alternative implementations of the two libraries are shown, in a situation of non-existent process management and information architecture. Moreover, the IT Governance initiative has a bottom-up character. The first variant connects ITIL and COBIT process models to the goals and projects outlaid in the 2008-2010 IT Strategy draft (IT BSC was used in the strategy to set up goals). The COBIT processes are aligned to the IT BSC domains and projects; further on, more detailed ITIL tools are assigned to the COBIT processes using the toolbox [IT GOVERNANCE INSTITUTE; OFFICE OF GOVERNMENT COMMERCE. Aligning COBIT, ITIL and ISO 17799 for Business Benefit]. As the projects formulated in the IT Strategy don't focus on the fundaments of process management, a stepwise approach to document the current processes using the ITIL: Service Support and Service Delivery framework is suggested. The second variant came into reality in mid 2008: COBIT has been used without success to estimate users' preferences. The reasons of the failure are discussed. Czech translation of COBIT 4.1 maturity models by the author intended to use as one of the tools in the opinion poll is attached as Annex 2. The last variant is not directly aligned to the problems of foreign ministry's IT/IS, but it is the most pragmatic guide to the implementation of the libraries. As an external help desk has been already launched, I suggest the establishment of ITIL Incident Management and Problem Management processes, supported with a CMDB configuration database.
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