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The role of trust during online shopping
KRÁLOVÁ, Tereza
This bachelor thesis examines the importance of trust in online shopping in the Czech Republic. The aim is to analyse consumer shopping behaviour and propose measures that have the potential to increase shopper trust. The form of a questionnaire survey is used to find out whether the trustworthiness of customers influences their purchase. The thesis is mainly concerned with e-business, commerce, factors influencing buying behaviour and especially trust in this environment. The practical part includes the processing of questionnaire survey data. The questionnaire is designed to be suitable for all age groups and is aimed at consumers who shop through e-shops. The questionnaire is sent to 100 respondents and the aim is to get as much information as possible on how trust is important when making a purchase. Whether the look of the site, reviews by others and other factors are important to them. The intention is to get as much experience and opinions as possible from respondents in different age categories. The result of the work is a recommendation to a particular e-shop that lead to increased trust among consumers.
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Chování spotřebitele při nákupu kosmetických výrobků
Pařízková, Lucie
This thesis deals with consumer behaviour during the purchase of cosmetics products, focusing to skin care products and to women’s segment. The purpose of this work is to formulate several recommendations for the manufacturers and sellers of skin care products based on the results of the questionnaire survey. These recommendations could help them to better identify customers preferences during the purchase of skin care products and further enable them to adjust or improve their offer and eventually other sales areas. Cluster analysis is used to segment customers and specific recommendations are made for each segment.
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Research of online shopping preferences in Charles University students actively engaged in sports under the influence of the covid-19 pandemic
Gerža, Karel ; Čáslavová, Eva (advisor) ; Voráček, Josef (referee)
Title: Research of online shopping preferences in Charles University students actively engaged in sports under the influence of the covid-19 pandemic Objectives: The aim of the diploma thesis is to identify current preferences of students actively engaged in physical activity on selected faculties of Charles University in online shopping. The research participants will evaluate individual factors that influence their attitude towards shopping on the internet and the impact of the covid-19 pandemic on their shopping behavior. Based on this data, measures and recommendations will be proposed, which should help merchants understand the current expectations and demands of customers and thus improve user comfort when shopping online. Methods: The quantitative method of electronic questioning was used to obtain the resulting data. The content analysis was also used in the analysis of studies, professional articles and surveys focusing on the given issue, as part of this thesis. The resulting data were processed using basic descriptive statistical operations, such as absolute frequency, relative frequency and mean value. Results: The results of the study show that there has been an increase in the use of online shopping among the monitored sample of people. In terms of the impact on shopping behavior in...
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The effect of weather on purchases on online fashion e-shop in the Czech Republic
Borýsková, Nikola ; Chytilová, Julie (advisor) ; Kučera, Tomáš (referee)
This thesis aims to determine the e ect of weather conditions on online fashion purchases in the Czech Republic. Even though various studies have proved the impact of weather for instance on people's time allocation, mood or con- sumer behaviour in an o ine environment, this topic has been explored rarely. Ordinary Least Squares method was applied to estimate the impact of several weather variables (sunshine hours, precipitation, temperature, air pressure, and wind speed) on sales from Czech fashion e-shop using time series data for five years. All weather variables included in our analysis turned out to have a statistically significant e ect on sales. Keywords online shopping, e-shop sales, weather e ect, OLS regression Title The e ect of weather on purchases on online fashion e-shop in the Czech Republic
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Marketing communication of E-shop Sporticus
Kušta, Jan ; Janák, Vladimír (advisor) ; Štědroň, Bohumír (referee)
Title: Marketing communication of shop and e-shop Sporticus Objectives: The main objective of this master's thesis is to analyse and evaluate marketing communication of shop and e-shop Sporticus. Based on the acquired knowledge, then propose adjustments to streamline the already established activities in the field of marketing communication and at the same time present new measures and opportunities that should contribute to exploiting the potential and further development of shop and e-shop Sporticus. Methods: Qualitative research methods were used for the analysis of marketing communication. Specifically, a semi-structured interview with the shop owner, sales manager and administrator of e-shop. Selected internal documents and statistics (Heureka, SEO test, Facebook, business results) were analyzed. The selected method was accompanied by the participant observation, because the author has been regularly in direct confrontation with development of shop and e-shop Sporticus since September 2016. Selected methods provided the author evidence for designing appropriate changes and measures. Results: The evaluation of marketing communication revealed mostly positive results, which correspond to predominantly positive ratings in online shopping comparison engines. The qualitative methods helped to...
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Males as a target group for internet food sale
NOVÁK, Jaroslav
The topic of the bachelor thesis is males as a target group for internet food sale. The objective of the thesis is to assess the behaviour of the shopping men and their attitude to online shopping. The theoretical part focuses on the area of the consumer behaviour, shopping behaviour, electronic shops and internet selling which are characterized there. The practical part contents a collection of a data using questionnaires in the electronic form. The questionnaires were sent to respondents of younger (15-44) and older (over 45) age. The results of the analysis can be used for a marketing strategy or potential sellers who deal with internet food sales.
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Online grocery shopping
BÍROVÁ, Nikola
The main aim of the bachelor thesis is to consider and assess consumers' attitude to the offer of grocery products on the internet along with analysing of the character of the inquiry in this specific segment. The theoretical part is about consumers' behavior before, during and after purchase and about shopping online. This part is also focused on conditions of purchase of groceries via internet as well as the marketing and its tools. The practical part includes creating of the questionaire followed by its evaluation. The research itself is practised on 196 respondents. Received information from the survey is processed. The results of the research are used in the final classification which shows the customers' approach towards the offer groceries on the internet and the character of the inquiry in this field.
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Trends in Fashion Marketing and their influence to consumer buying decision
Votočková, Pavlína ; Filipová, Alena (advisor)
This master's thesis deals with Trends in Fashion Marketing and their influence to consumer buying decision. The aim of the thesis is to analyse consumer's attitude to fashion marketing and it's current trends: Fast Fashion, online shopping, co-branding and influence of social sites. The thesis is devided into a theoretical and a practical part. The theoretical part deals with consumer behavior, specification of current situation on the fashion market, locating of production and supply chain process in fashion business. In this part trends in fashion marketing: Fast Fashion, online shopping, co-branding and social sites are introduced. The practical part deals with a questionnaire survey. The main aim is interpreted on the basis of the result from the questionnaire survey.
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The evolution and customization of online shopping: case study SizeID 2013-2016
Rosová, Kateřina ; Klimeš, David (advisor) ; Koudelková, Petra (referee)
This work is focused on the evolution and customization of online shopping. The theoretical part presents some key terms from this area of study, like the internet and e-commerce or trends in online shopping. Then it explains the term service, its characteristics and the manner of classifying and promoting a service, based on its characteristics. In the next part, the author elucidates the term customization. The last part of the theoretical unit is dedicated to start-ups, their possible definitions and the communication of these very special types of business. In the practical part, the method is described first, followed by the case study, which contains the evaluation of the quantitative research that answers the research question. The summary contains some analysis of the data gained, followed by some recommendations for the company described in the case study, which are coming from the analysis, together with a prognosis of the upcoming direction that is the most likely for the phenomenon examined.
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Marketing Mix of shop and e-shop Sporticus
Kušta, Jan ; Janák, Vladimír (advisor) ; Štědroň, Bohumír (referee)
Název: Marketingový mix kamenné prodejny a e Cíle: Cílem bakalářské práce je zhodnotit marketingovou činnost kamenné Sporticus. Dále autor na jednotlivých nástrojích marketingového mixu navrhne možné směry a opatření pro další rozvoj sportovního o této práci byla využita pro získání dostatečného množství potřebných dat navržení konkrétních opatření kvantitativní metoda elektronického dotazníkového šetření pro zákazníky kamenné prodejny a e Dále byly použity kvalitativní metody polostrukturovaného interview s obchodu, nestrukturovaného zúčastněného pozorování a situační analýzy SWOT. Zvolené metody poskytly autorovi získat dostatečné podklady pro navržení konkrétních změn a opatření. Výsledky: Hodnocení marketingové koncepce kamenné prodejny a e zákazníků odhalilo převážně pozitivní výsledky, které korespondují kladnými recenzemi na obchod v internetových srovnávačích zboží. Kvalitativní metody pomohly odhalit vzájemné souvislosti výsledků dotazníkového šetření a nalézt možné směry pro zlepšení činnosti kamenného shopu Sporticus. Konkrétní návrhy uvedené v této práci byly průběhu její tvorby poskytnuty majiteli a konzultovány s personálem sportovního obchodu. Většina návrhů byla již zavedena a z průběžných interních výsledků a statistik lze konstatovat, že zvolené návrhy výrazně přispěly k činnosti kamenné...
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