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Business Activity Monitoring in Business Intelligence solutions
Benoni, Daniel ; Gála, Libor (advisor) ; Novotný, Ota (referee)
Business Activity Monitoring (BAM) is an acronym of Gartner Inc. to describe systems that are intended to provide "Real-time access to critical business performance indicators to improve the speed and efficiency of business operations. BAM systems help enterprises improve their operational efficiency and increase the ability of understanding and responding to events that have a significant impact on their business processes. Despite the fact that most businesses today are in urgent need to improve their operating performance, BAM systems as a solution seams to don't approach. The reality is that many software vendors supplied new BAM systems solutions by simply adding new features to existing products. In addition, there are no formal standards to define which specific features of the BAM system should contain. Another problem is the lack of theoretical models to support comparative analysis between the different systems of BAM. The aim of my thesis is to contribute to the improvement of the existing theoretical basis for the use of Business Activities Monitoring (BAM) as part of BI solutions, by providing an understanding of the relationship between the needs of decision support systems in real time and current applications of systems BAM. This work provides evidence that the relationship between the Real-time Business Intelligence needs of enterprises and BAM solution is determined by the need to ensure that the BAM system deliver current Real-time information to enable BAM users, who are often operating managers directly responsible for business processes, effectively respond to referred alert, supplied by the BAM system. To increase users' ability to effectively respond to events generated by the BAM system depends primarily on two basic operational issues. First, it is necessary to ensure adequate response for BAM users, to ensure necessary actions associated with the event. Second, BAM user must be able to understand the nature of the problem associated with the event, to initiate the proper steps to resolve the problem. Here it shows that, apart from insufficient knowledge of the nature of problems, BAM system needs, beside generation alerts in very low latency, also add context to these alerts, to provide enough information for BAM users to understand the nature of the problem associated with the event.
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Propojení produktů BPM a BI
Zikmund, Martin ; Kunstová, Renáta (advisor) ; Švík, Martin (referee)
Interconnection between various types of IT systems used in an enterprise is crucial in these days. Most of companies are using many different kinds of applications in their daily running of the enterprise which leads to necessity of sharing data across those applications to enable all employees to make a right decision upon correct information. In my diploma thesis I deal with interconnection of two systems -- Business Process Management (BPM) and Business Intelligence (BI). Both systems belong to group of top IT systems with big influence on ongoing business and right decision making on all levels from operational to strategic. My paper contains theoretical as well as practical part of the solution for interconnection of BI and BPM systems. First part is about presenting and describing basic concepts and technologies which are used in process of integration of BI and BPM. At the beginning there is a short introduction to BPM, BI and SOA. Following part is including analysis of three major ways of interconnection between BI and BPM systems. Last part of the first theoretical section presents two products. IBM FileNet P8 representative of BPM system and IBM Cognos 8 BI as a representative of BI system. Second part deals with the practical example of real integration between BI and BPM systems. In first part of this section is simple description of the scenario -- business case. After that there is a detail depiction of two different kinds of integration of BI and BPM. Analysis of benefits, advantages and further possibilities are at the end of work.
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Process Performance evaluation within business companies
Galan, Tomáš ; Chlapek, Dušan (advisor) ; Chocholatý, Drahomír (referee)
Diploma thesis oriented on processes and business process management (BPM) is tightly related to the ability of organizations to adapt to the reality of today's world, reality of continuous and accelerating change. The objective for theoretical part is to summarize main terms, approaches, methods and other information about business process management, reasons for its evolution, business process modeling, execution by personal and other sources and its efficiency, process performance evaluation, to be able to use and apply them in commercial practice on the example of a small business company. Practical part includes results of theory application and knowledge acquired throughout studies application on the example of iFirma company. The thesis brings up process approaches application example in a business company and an intention to proof positive impact on its performance and continuous process improvement. What influence will IS/IT support of processes and process changes have? Several approaches to business management and even more applications bring up a need to evaluate and pick the right approach.
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Design and implementation of the Business Architecture in the segment of providing the real-estate services
Vlach, Miroslav ; Svatá, Vlasta (advisor) ; Pochobradský, David (referee)
In the 21st century is still more and more emphasis laid on the phenomenon of Business Process Management. In a great number of corporations it plays the key role, because it makes the overall performance of the organization more effective and it is able to react flexibly in the rapidly changing environment. The main purpose of this graduation thesis is to get the reader to know the meaning of the notion "business architecture -- its structure and roles in the process management. The main task is to design business architecture of the specific field of business and try to implement it in the real and existent or emerging company subjects, offering the real-estate services. As a result of this, we prove the usefulness of the process management and business architecture as a key factor of reaching the effectivity in dynamic, rapidly changing and competitive environment. The thesis is divided into two parts. The theoretical part provides us with methodical data and the practical part with the design of business architecture of a subject, actively operating in the real-estate market. Graphical figures are also the part of the thesis using CABE tool ProVision by Metastorm Corporation.
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Design of business processes and organization structure change in GfK Praha, s.r.o.
Hanzal, Michal ; Dědina, Jiří (advisor) ; Kopkáně, Heřman (referee)
In the first part of the diploma thesis is described the relevant theory of the Business Process Management which is fundamental background for the practical second part of the thesis. The theoretic part contains of a general description of the Business Process Management and a description of the BPM design phases, such as planning, analyzing, designing, and implementing. The second part of the diploma thesis focuses on the design of the Business Process Management in GfK Praha, s.r.o. First the company is introduced globally as well as locally. Afterwards the local branch is analyzed by real data and especially by many structural interviews with GfK employees. Most importantly, based on the workshops with the cooperative employees, there are designed new processes into the connected process maps.
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Business Process Management (BPM) in companies in tourism
Martanová, Kateřina ; Bruckner, Tomáš (advisor) ; Indrová, Jarmila (referee)
Thesis presents author's view to principles of business process management (BPM) and the process approach to the description of business processes. The main contribution made by this thesis is subsequent practical application of all principles to particular company in tourism - asistence service. Objectives of this thesis were achieved through studying theoretical resources and use of practical experience.
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SOA Governance
Pršala, Ondřej ; Bruckner, Tomáš (advisor) ; Kasal, Jindřich (referee)
The thesis is focused on administration and supervision of Service oriented architecture (SOA). The main idea of SOA is system decomposition to functional units, which contain bounded and well understandable functionality. This functionality, in form of service, is provided to other units through clearly described interface. Well-identified relationships between service provider and service consumer are created. SOA governance aims to manage these relationships, to monitor quality of services and to control adherence of stated rules and policies. These rules and policies are established by central team responsible for integration and architecture development. Starting point of successful architecture development is acquaintance of service portfolio and their inter-relationships. Each service should go through whole formal life-cycle, which particular phases have special policies applied. Main interest is devoted to run-time phase - run-time monitoring and run-time governance. Theory is complemented by practical examples of report generation and service monitoring with SLA adherence observation. The thesis also contains structural model of SOA governance taking into account infrastructural elements of SOA and information flows between them.
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Moderní metody systémové integrace a jejich dopady na projektové řízení
Kubíček, Jovan ; Šmejkalová, Zora (advisor) ; Benešová, Vlasta (referee)
Práce řeší problematiku komplexních a heterogenních informačních systémů. V daném kontextu mapuje aktuální metody systémové integrace a jejich dopady na projekty (řízení, analýza, organizace). Uvedeny jsou základní principy a metody (například transakční princip, třívrstvá architektura atd.), a moderní vývojové a integrační metody (SOA, BPM, BRA, MDA). Dále je pak řešena problematika analýzy a projektového vedení v kotextu těchto principů a metod.
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Business Process Engineering
Zdražil, Ondřej ; Řepa, Václav (advisor) ; Pochobradský, David (referee)
V této diplomové práci se zabývám problematikou návrhu business architektury s důrazem na možnost její implementace v reálném tržním subjektu. Práce obsahuje teoretickou část, která poskytuje metodická východiska, a část praktickou, ve které nejprve konstruuji vlastní metodiku návrhu a podle této metodiky pak provádím návrh business architektury subjektu realitního trhu za využití nástroje ProVison. Součástí práce jsou grafické výstupy a jejich popis.
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Methodologies supporting the process manangement and their applications
Farkaš, Jaroslav ; Svatá, Vlasta (advisor) ; Kudláček, Petr (referee)
V této práci se zabývám problematikou procesního řízení s ohledem na možnosti implementace v prostředí malých firem. Práce obsahuje teoretickou část, která poskytuje přehled procesních metodik a část praktickou, ve které nejprve vybírám podstatné vlastnosti procesně orientovaných metodik a na základě těchto klíčových komponent vytvářím vlastní metodiku, kterou následně aplikuji na procesy firmy Memos Software. Součástí práce je také detailní plán zavádění metodiky a rozsáhlá příloha obsahující diagramy procesů s klíčovými charakteristikami, mezi nimiž nechybí ani navržené metriky a jejich cílové hodnoty.
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