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Marketing communication of TŠ Astra Praha
Pastorková, Jana ; Zamazalová, Marcela (advisor) ; Toman, Miloš (referee)
The subject of my diploma thesis is the marketing communication of Astra Praha dancing school. The main purpose was to create the right communication mix in order to stabilize current situation and enable further development of the company. The main subject consists of various parts which are: mapping of theoretic basis focused on marketing of services, marketing analysis of Prague dancing schools' market, analysis of Astra Praha dancing school as well as analysis of elements of marketing mix being used by the company. The thesis is based as well on my personal experience as a tutor in Astra Praha dancing school (more then ten years). This was fundamental when proceeding detail analysis of customer behavior and process analysis in the school. I have also the opportunity to research in praxis of Astra Praha dancing school as well as other dancing schools across Czech Republic the theoretic basis. This contributed to even better understanding of strengths and weaknesses of Astra Praha dancing school and its position on the market. Astra Praha dancing school was not using any kind of electronic database at the time. Therefore it was necessary to gather all relevant data and build a new customer care / marketing database. Some other suggestions and ideas stated in my thesis were also discussed and implemented before the finalization of this work. I chose the marketing communication for a topic of this thesis because I think it is the weakest point of the company's strategy. Therefore it represents serious thread to its next development and success and I hope this work could provide some strategic recommendation. Nevertheless, the most important benefit of this work seems to be the instant change of Astra Praha director's perception of the marketing management and its link to the overall company's management.
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Marketing in the Public Administration
Červeňáková, Jana ; Zamazalová, Marcela (advisor) ; Štědroň, Bohumír (referee)
The paper deals with specifics which are typical of marketing in the public sector and which are different from marketing in the private sector. On the example of the governmental agency, CzechInvest, it aims to generalize how marketing in the public sector works. It poses question whether marketing in the public sector can apply the same principles as marketing in the private sector. The paper deals with the fact whether public sector uses the same marketing tools as private sector. It observes how marketing in the public administration is efficient and what factors have influence on the efficiency of the marketing in the public administration agencies. Finally, the paper comes with recommendations that should lead to bigger efficiency of marketing done by state institutions.
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Buyer decision process in travel and tourism
Batulková, Monika ; Koudelka, Jan (advisor) ; Dvořáková, Jitka (referee)
The aim of this diploma thesis is to analyze a buyer decision process of consumers in travel industry with a focus on outgoing tourism. The diploma thesis is divided in six parts. The first part focuses on theory of consumer behavior followed by marketing of services with an emphasis on tourism. Next part covers buyer decision process of consumers in travel industry based on results from analysis of a questionnaire. These results are integrated with agency data. A summary of acquired results is compared to all phases of buyer decision process at the end of this thesis.
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Marketing mix on veterinary clinic
Hanulay, Juraj ; Procházková, Markéta (advisor) ; Žert, Zdeněk (referee)
The bachelor work deals with an application of the marketing mix. The theoretical part defines some important concepts concerned with marketing, marketing services and the marketing mix. The work is aimed to prove how can the functioning of the clinic be successful when the efficient marketing is used. It follows from the work that the success of the clinic is ensured primarily by a correct choice of the team of employees, their professional level, and by the modern material and instrumental equipment of the clinic. Of course, the success is conditional, to a large extent, not only on the financial policy of the clinic, its accessibility, and the properly conducted communication between the employee of the clinic, but also on the professional and responsive approach to a patient. In the conclusion of my work I give some proposals for the improvement of the marketing policy in the clinic.
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Comparison of Bank Services in Czech Republic and United States
Ťopková, Alena ; Zamazalová, Marcela (advisor) ; Procházka, Jan (referee)
The Diploma thesis deals with two different banking systems. The first and second chapter have theoretical character and talk about marketing in services and changes in today's global banking world.The third chapter gains both from theoretical and practical knowledge and describes banking system in Czech republic and USA. The most important chapters are the 4th, 5th and 6th. They include bank services analyse, fee politics, type of distribution, and communication with clients. The result is mostly in comparison of the value and convenience for the client.
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Marketing mix - the Prague Zoo
Bělíčková, Helena ; Procházková, Markéta (advisor) ; Podhajská, Daniela (referee)
The Bachelor thesis deals with tools of the marketing mix of the most visited Czech zoo - The Prague Zoo. The aim of the thesis is a description and an evaluation of the marketing mix of the Prague Zoo. I want to find out what has been behind the success of the Prague Zoo in the few last years. The theoretical part defines important terms refering to marketing, service marketing and marketing mix. The explanation of the sence of zoological gardens, the history and the presence of the Prague Zoo follows. In the practical part the parts of marketing mix of the Prague Zoo are described. These parts are subsequently evaluated. As a conclusion, I summarize realized findings and consider contemporary situation of the Prague Zoo.
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Comparision of airlines marketing strategies on the Czech market
Presslová, Lucie ; Král, Petr (advisor) ; Máchalová, Dagmar (referee)
This thesis is divided into 5 chapters. In the fist chapter is generally described marketing of services and contemporary situation of air transport on the Czech market. Next chapters discuss the history, SWOT analysis and marketing strategies of low cost carriers, Lufthansa and ČSA. In the last, fifth chapter, is accomplished the comparison of the above-mentioned airlines according to their marketing strategies and Skytrax Research and is forshown the future development.
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Analysis of Student Bank Accounts
Vrána, Lukáš Mgr. ; Kališová, Libuše (advisor) ; Koláček, Michal (referee)
Cílem práce byla analýza studentských bankovních účtů v České republice. Její součástí byl podrobný popis situace a následné srovnání studentských účtů přítomných na našem trhu. Vytvořil jsem srovnávací model, pomocí kterého jsem identifikoval nejlepší nabídku. Dále jsem provedl dotazníkové šetření majitelů studentských bankovních účtů. Výsledky jednotlivých odpovědí byly zobrazeny ve formě grafického přehledu i s uvedením případného ověření platnosti statistických hypotéz. Na základě takto získaných dat jsem vytvořil soubor doporučení pro marketing studentských bankovních účtů.
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Marketing a jeho využití v hoteliérství
Piteráková, Leona ; Kovář, František (advisor) ; Kovář, František (referee)
Potřeba a vývoj marketingu v hoteliérství. Tato dříve opomíjená oblast je dnes již samozřejmou součástí dobře fungujícího hotelu. Hotelový provoz náleží do sektoru služeb, který byl v minulosti obecně velmi podceňován. Po pádu centrálně plánované ekonomiky došlo v České Republice k velkému rozvoji i v tého oblasti. Organizace vstupující na trh začátkem devadesátých let neměly vůbec žádné zkušenosti s marketingem služeb a mohly se učit pouze ze svých úspěchů a omylů. Záhy díky vstupu silných a zkušených zahraničních firem na náš trh zesílila konkurence a tím došlo i ke zlepšení celkové nabídky služeb.
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