National Repository of Grey Literature 555 records found  previous11 - 20nextend  jump to record: Search took 0.02 seconds. 
Marketing Research of Customer Satisfaction
Grygová, Eva ; Ing.Jaroslav Štůla (referee) ; Šimberová, Iveta (advisor)
This thesis is focusing on proposition, implementation and evaluation of satisfaction questionary of customers at the VET clinic called TOSA. Theoretical part is focused on problems in marketing research, customers satisfaction and questionare as an instrument for collection of information. Practical part contains tasks such as familiarization with company, questionare processing, analysis of obtained data and suggestions for improvement that should carry on to enhanced satisfaction of customers.
Proposal to Increase the Satisfaction of the Company's Customers
Vinklerová, Michaela ; Němečková, Saša (referee) ; Novák, Petr (advisor)
This thesis deals with customer satisfaction. The aim is to identify current customer satisfaction of Aeronautica Czech republic s.r.o. in city of Brno using a questionnaire and suggest resolution to increase satisfaction.
Proposal of Development of the Company's Incentive System
Urbanová, Michaela ; Migdauová, Ludmila (referee) ; Kruntorádová, Markéta (advisor)
The aim of the diploma thesis entitled "The Proposal of Development Company's Incentive System" is to analyse the current status of employees' motivation in the company IMOS Brno, a.s. The thesis contains analysis of current employees' incentive system. The data was gathered via questionnaire focused on satisfaction of employees and introduced incentive tools. Based on the results improvement measures are formulated which will lead to higher employees' satisfaction.
Czech National Award for Quality
Dočekal, Martin ; Musil, Martin (referee) ; Fiala, Alois (advisor)
This bachelor thesis deals with the subject of the Czech National Quality Award. It introduces the nature of the award and its influence on the organizations. The thesis is divided into two main parts. The first section examines the factual information concerning the Czech National Quality Award. It describes its history from the beginnings to these days. The second part provides the reflection on the impact of the Award on the winning organization, on its employees, and its position in the Czech and international markets.
Proposal of the Motivation System in Company Clia, s.r.o.
Rauschová, Lenka ; Urban, Emil (referee) ; Novák, Petr (advisor)
The main aim of my bachelor thesis is to suggest a suitable motivational system for the Clia, s.r.o. company. In the theoretical part of the thesis, the basic koncept of motivation is explained. Next part of the thesis introduces an analytic survey, based on which the possible imperfections of the company might be shown. In the conclusing part, the possible measures for improvement of the company´s motivational system are proposed. These measures should lead to an increased motivation and productivity.
Šmerek, Jakub ; Hubinková,, Zuzana (referee) ; Franková, Emilie (advisor)
The main subject of this master’s thesis is motivation of employees in company DCom s. r. o. This company is dealing with wireless communication technologies development and production. The primary goal is to analyze company’s motivation tools and to improve them. The thesis is divided into three parts. First part contains the theory, which is connected to motivation. In the next part is the company DCom s. r. o. shortly introduced and after that are the motivation tools analyzed. The analysis was realized by using the questionnaire. The last part describes a suggestion for the motivation tools improvement.
Customer Satisfaction and Suggestions for Its Improvement
Skalický, Vít ; Tomášková,, Eva (referee) ; Kaňovská, Lucie (advisor)
The diploma thesis focuses on customer satisfaction concerning e-shop owned by Kanzelsberger and Barvic a Novotny companies. It comprises proposals of measures aimed at raising customer satisfaction in the field of quality of provided services, increasing customer loyalty and improving marketing communication. The proposed measures are based on theoretical knowledge, company analyses and customer satisfaction survey results.
Analysis of Customer Satisfaction and Suggested Measures for its Improvement
Bičan, Jan ; Hebeda, Petr (referee) ; Chalupský, Vladimír (advisor)
This thesis concerns the analysis of customer satisfaction. Specifically, the customer satisfaction of AZUB bike company with recumbents. At the same time based on the observed data for the determinativ of proposals to increase customer satisfaction.
Change of motivation System in Process Management in the Company
Khasanov, Gleb ; Veselý, Josef (referee) ; Putnová, Anna (advisor)
This bachelor thesis focuses on the analysis and further design of the existing incentive system in AMZ. The theoretical part of this thesis will analyze the basics of human motivation as well as effective tools to improve motivation. The practical part of this thesis consists of a questionnaire survey and suggestions for the implementation of new elements in the existing motivation system at AMZ s.r.o. on a system level.
Customer satisfaction analysis at MANN+HUMMEL (CZ) Přibyslavice
Kirchdorferová, Alena ; Březinová, Veronika (referee) ; Chalupský, Vladimír (advisor)
This master's thesis is concerned with the analysis of customer satisfaction with the company MANN+ HUMMEL (CZ). In the theoretical part it is concerned with the explanation of the fundamental terms which connect with these problems and methods of satisfaction recognition. Then the company characterization and present conditions of the solution to these problems follow. In the practical part there is customer satisfaction determined by the questionnaire method in combination with direct interviews with the customers. The questionnaires are subsequently evaluated. The proposals arise from the research results. They should bring improvement in customer satisfaction, including the introduction of the cost of the implementation of these steps.

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