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Activity based management used in administration of state
Drahoňovský, Milan ; Sedláčková, Helena (advisor) ; Strouhal, Jiří (referee) ; Popesko, Boris (referee)
ABC is a methodology for calculating of the costs of activities in the organizations. This methodology has a very precise explicitness on the actual used costs. ABC is a methodology that is used mainly in foreign corporations in the private ownership. Its use in the state and their subordinate organizations established in foreign companies is very small and almost not used in domestic organizations. Accurate knowledge of the costs of the various company activities could be crucial in the long term view and directs the organization to success or to failure. In the private sector are costing mechanisms set in different level, but in the public sector are largely neglected. This situation is mainly due to the fact that organizations are managed by hired managers and they are not owned by a private person (or persons) too. They are owned by the state, which functions as the manager is very poor. The current economic situation and changes are forcing organizations to think about the possibilities of using advanced management methods. These trends are captured not only in surveys, identified already as efforts superiors organizations to manage subordinate organizations, but also partially finalized projects in the state sphere. These projects reveal the interested of organizations to further detailed insights into the stream of costs and their final utilization. This dissertation summarizes the findings of ABC for the public sector in universities and research institutions. Summarizes the current status and position for the creation of the ABC model in practice. This thesis includes not only the methodology but also a practical example of the practices described step by step. The results of the calculation according to ABC provide detailed view of costs during the agenda execution and organization also on a detailed calculation of the output of the organization. Thanks to a detailed insight into structured calculation is allowed to lead their active management and positive influence on the future.
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Public Sector ITIL Processes Design
Kalivoda, Tomáš ; Voříšek, Jiří (advisor) ; Tajtl, Martin (referee)
This master thesis analyzes current situation in the area of IT Services management in the Czech public sector in ITILv3 framework. Theoretical part characterizes ITIL framework from high-level perspective, includes processes description and possible use in public sector. Moreover, public sector organization structure and government's strategy vision are summarized. The master thesis practical part analyzes current situation of IT Services management in the Czech public sector, uses public information ressources, surveys, discussions and interviews. The analysis identifies key points threatening IT management effectiveness. IT Governance model is designed based on these key points. The model proposes strategy view and defines crucial organizational responsibilities. Essential ITIL processes are defined including implementation plan and communication strategy.
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Process management principles, procedures and tools application in software development project management
Oškrdal, Václav ; Doucek, Petr (advisor) ; Pour, Jan (referee) ; Hřebíček, Jiří (referee) ; Závodný, Peter (referee)
The main goal of this dissertation thesis is to design and verify a new concept of process management principles, procedures and tools application, utilizable in the software development project management field. Emphasis is placed on creating a general (i.e. generally usable) concept, derived from solid theoretical background and suitable for further expansion and modifications. The theoretical part of the thesis has two main chapters. In the "Process management" chapter, the individual derived principles (Effectiveness, Added value, Coherence, Portability, Adequate standardization, Measurability, Clarity, Integration, Accountability, Continuous improvement) and procedures (Initiation, Identification, Definition, Validation, Implementation, Revision) are described and interconnected into an integrated concept, usable for the introduction and development of process management in the organization, supported by appropriate ICT tools (mainly from four selected areas -- Modeling and Simulation, Performance measurement, Change management, Administration). In the "Project Management" chapter, the project management area is embedded in the broader context of a process-driven organization in line with modern models of strategic ICT governance and ICT services management. The main dimensions of project management as well as the process approach to project management, which helps to bridge the gap between unique/temporary projects and repeatable/stable processes, are described. Basis for the normative project processes design in the following part of the thesis is set by the evaluation of selected models of the project life cycle and project management methodologies. The practical part of this thesis is basically a verification of the concept, described in the theoretical chapters. Firstly, an original project management methodology, suitable for deriving process model of the subject area, is presented. On this basis -- and by using the previously described principles, procedures and process management tools -- the major artifacts of a reference project processes model are elaborated (such as Conceptual model of the subject area, List of events and natural processes, Process pyramid, Process model, Organization model, Indicators pyramid or RACI matrix of roles and processes/indicators /SLAs; setup of selected process model is also verified experimentally by simulations). Critical evaluation of the presented model is an important input for the final assessment of the thesis goals' achievement and proposal of further research fields.
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The 4S Web-marketing mix in a small company
Uhlíř, Petr ; Gála, Libor (advisor) ; Šebesta, Michal (referee)
The goal of this thesis is to evaluate whether application of the model of marketing promotion in the Internet based on the concept of web-marketing mix 4S in a small organization, sales-oriented professional machines and equipment for carpentry, plumbing and metal fabrication shop can achieve synergy and formulated key performance indicators. To achieve this goal is necessary to identify and describe technologies, tools, procedures and processes based on literature and publications that are typical for internet marketing in a small and medium-sized companies, as the concept of internet promotion. The important part is to analyze the web-marketing mix 4S, which is a one of the possible variants of marketing mix. The 4S will serve as a base process model website promotion.
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Electronic voting at the University of Economics, Prague and in the Czech Republic
Kaltoun, Jan ; Chlapek, Dušan (advisor) ; Nenadál, Karel (referee)
The focus of this paper is research of electronic voting topics applied to conditions of University of Economics, Prague and the Czech Republic. It therefore consists of not only theoretical research but also of applied work. First goal of this paper was to provide information base both about (especially electronic) voting and significant electronic voting projects realized throughout the world. Consequent second goal was analysis and design of electronic voting solution for chosen elections type at the University of Economics, Prague and proposal of possible process changes in chosen type of elections in the Czech republic should electronic voting be implemented. In it's first part the paper gathers, summarizes and presents information about (especially electronic) voting and chosen electronic voting implementations. The second part then describes chosen types of elections at the University of Economics, Prague and in the Czech Republic and analyzes their processes. In former case the analysis is followed by proposition and evaluation of possible electronic voting implementation variants of chosen elections type and detailed elaboration of the most suitable one. In latter case the paper goes on to describe possible process changes that could arise should electronic voting be implemented for chosen elections type in the Czech Republic. Author's contribution lies in fulfilling the goals of this thesis and performing the necessary activities leading to them. Following the (electronic) voting research the author has provides the reader with information base needed to quickly orientate tehmselves in the field of electronic voting. The author then leverages this information to research and process-analyze chosen types of elections at the University of Economics, Prague and in the Czech Republic, propose changes in mapped processes needed for eventual electronic voting implementation, present alternatives of electronic voting implementation of chosen elections type at the University of Economics, Prague and elaborate on the chosen most suitable one.
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Analysis of selected processes of student society
Petrásek, Matěj ; Trčka, Adam (advisor) ; Molnár, Zdeněk (referee)
The thesis is aimed on the analysis of the selected processes of the student society -- Všehrd. The introductory theoretical part in second chapter is substantial. It compiles the basic institutions and it gives the opportunity to understand the topic even to nonqualified reader. The general principles and the modeling concept, modified for the lack of background for the current process model, are the essential part of this introduction. The third chapter is dedicated to analysis of the present and future of Všehrd. The process models are based on this analysis. The process models -- basic, hierarchy and selected key process -- are fourth chapter of the thesis. In the fifth chapter SW tools for the support of designed process models are discussed. The sixth chapter is dedicated to verification of the process analysis results based on the interview with Všehrd's members. And the designed process models are confronted with the similar student organization AIESEC ČZU in the seventh chapter of the thesis. The purpose of the thesis is to introduce the possibilities of the process modeling to the student organizations and to set the fundamentals for the implementation of designed process models and for the future complex analysis of Všehrd.
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Process model of manufacturing company
Kuběna, Lubomír ; Řepa, Václav (advisor) ; Pálka, Jan (referee)
This thesis deals with process modeling respectively application specific modeling methodology developed by prof. Ing. Václav Řepa Csc. for the selected company active in manufacturing. The main objective and part of the thesis forms creation of process model. It's preceded by introductory description of the selected company and its global long-term goals set by management, SWOT analysis revealing strengths, weaknesses, opportunities and threats, on the basis of which is elaborated a strategy to exploit opportunities for the development of strengths. Before analyzing the processes and the design of process model Balanced Scorecard analysis is realized. Within its four perspectives, I propose and summarize the identified targets, along with their metrics, current and desired state. Further it's followed by process analysis and elaboration of process models to global (Eriksson-Penker model) and detailed (BPMN notation) level. Models have added the descriptive tables and description and main points of the design are summarized in the end. The main objective of work is followed by others, represented by the comparison of designed model and current situation in company, where is implemented quality management system ISO 9001:2000 (comparing similarities and differences, problems of quality system, etc.) and assessment of enviromental maturity of the company and its functioning from process perspective, using the knowledge model Michael Hammer PEMM (Process & Enterprise Maturity Model). Information obtained from the analysis and designs are put into context with each other to ensure consistency of whole design and my thesis and summarized in Chapter Conclusion.
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Automated support of web development process with emphasis on SEO
Hejl, Zdeněk ; Gála, Libor (advisor) ; Kafka, Daniel (referee)
Principal aim of this thesis is the design of new website development process model and the design and implementation of its automated support by information technologies instruments. Process design itself will be build on identified best practices of available methodics for web applications development and this process will also respect and apply SEO (Search Engine Optimization) principles Biggest contribution of this thesis is designed web application development process model which is based on web application development methodics best practices and also contains additional activities which have to be done but they aren't part of these methodics. Mapping of the optimization process and designed process activities and implementation of automated support for these activities via desktop application are next important contributions of this thesis. This thesis is divided into five main chapters (except introduction and conclusion). First chapter is focused on definition of application development basic concepts and mainly on analysis of web application development methodics. Second chapter takes up analysis outputs and it forms the basis of this thesis. Design and description of web development process model generate the content of this chapter. Third chapter deals with SEO problems, in the concrete, it deals with definition of SEO, presentation of optimization process and especially with presentation of optimization recommendations. Fourth and fifth chapters are focused on automated support for web development process model with emphasis on SEO. Within the scope of fourth chapter, process model activities which can be supported by application are identified and user requirements are defined for these activities. Last fifth chapter is focused on presentation of implemented application for web development with emphasis on SEO support.
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Analysis and development of IS/ICT solution for project Sanace dluhů in the Czech republic
Kaltoun, Jan ; Chlapek, Dušan (advisor) ; Komínek, Stanislav (referee)
This paper describes the analysis and development of IS/ICT for the project Sanace dluhů in the Czech republic which is being realised by The Association for Probation and Mediation in Justice in cooperation with Czech Probation and Mediation Service and Swiss association VEBO. The goal of this project was to design and realize the IS/ICT support for project Sanace dluhů. In order to meet this goal many activities had to be performed such as designing the architecture of the information system, programming the IASW and the creation of documentation and training of future users. The first part of this paper describes the process of choosing the methodology and continues with more detailed description of the chosen methodology and with the description of how the methodology was adapted to fit the project. In this part there are also mentioned the agile techniques and models used during the analysis. In the next chapter the author describes and documents the analysis of clients' requests and the present state. Following chapters describe among other topics the design of the final solution, selected topics dealing with the application development and with the process of delivery of the developed solution to end-users. This part of the paper also discusses the future possibilities of extending the application. Author's contribution lies in performing the activities specified by the chosen methodology and in presentation of their outputs. In the process of creation of this paper the author understood the project Sanace dluhů, thoroughly analysed the requests for its IS/ICT support, reacted on the changes in requests and created a product based on these requests that fulfills clients' vision. Author then put the product into operation considering both hardware and software and trained its users.
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