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Telephone Crisis Intervention (Specific Aspects of working at Helpline)
Pittnerová, Monika ; Vítečková, Michaela (advisor) ; Schõnfelderová, Marie (referee)
The thesis explains the concept of crisis, crisis intervention and telephone crisis intervention, its procedures and techniques. It's focused on history of Helplines not only in Czech Republic but also in the world. It looks closely at the format and principles involved in Helpline call management. The thesis identifies requirements that are imposed on trained specialists and presents some of the institutions that organize training in telephone crisis intervention. Not only Czech but also international organizations focusing on telephone crisis interventions are introduced. A telephone counselors might be at risk for so-cold "burnout syndrome", therefore, the thesis includes chapters devoted to supervision practice and mental hygiene. Finally, the specific Helpline calls are listed.
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Suicide Crisis Intervention
Legner, Lukáš ; Loneková, Katarína (advisor) ; Boukalová, Hedvika (referee)
The diploma thesis is dedicated to suicide crisis intervention. The aim of this study was to determine what happens in crisis intervention with a suicide and what are the experiences of intervents that are members of the Czech national emergency system. The theoretical part is divided into three parts. The first chapter describes a crisis and a crisis help, including the psychological first aid and the crisis intervention. The second chapter describes suicidality in a wider context and chosen theories and suicidal risks are introduced. In the third part, possibilities of a suicide crisis intervention providing and recommended methods are discused. The empirical part is based on qualitative methodology. Semi-structured interviews were undertaken with 12 respondents, members of the national emergency system, investigating their experiences in the filed suicide crisis intervention. The interviews were analyzed by IPA methodology. The results are properly described and afterwards discussed with the available literature. In the conclusion, further research of suicide crisis intervention is recommended. Key-words: suicide, crisis intervention, crisis situation, psychological help, emergency system
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Anonymity as a Special Issue of a Chat Crisis Intervention
Široká, Zuzana ; Stretti, Sylvie (advisor) ; Cimrmannová, Tereza (referee)
The main topic of this thesis is crisis intervention that is focused on the topic crisis intervention. As a specific feature that is associated with this phenomenon is anonymity. Anonymity includes both theoretical part and a practical part. For this thesis are used domestic resources and foreign resources. Rich source of information are students' thesis that frequently deal with this topic. The practical part consists of a qualitative research focused on a semi-structured questionnaire with workers on a child helpline - Linka bezpečí. The aim of this thesis is to investigate how anonymity affects the communication with the client from the perspective of consultants of Linka bezpečí.
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The Phenomena of Death in a Social Worker's Job
Šurková, Diana ; Krahulcová, Beáta (advisor) ; Stretti, Sylvie (referee)
The death of a loved one is currently a very common topic, and it is important for a social worker to keep it in mind. This thesis is called "The Phenomena of Death in a Social Worker's Job". The theoretical part was made by using analysed relevant literature, chosen by snowballing sampling. This thesis is divided into three chapters. The first two chapters focus on the theory and definition of death, anticipation and sudden death, suicide, mourning and options to help the survivors. The third chapter contains the practical part, with research data, including charts and graphical interpretation. The goal of this empiric research is to use semi-structured online surveys to answer the main research question: "How do students of the second year of postgraduate study of major SACH at HTF UK feel about their readiness to handle death of their clients and confrontation with survivors during their work?" I was trying to find out whether students at our faculty are considering this topic and how they feel about it. The research shows that students do not feel prepared to encounter these topics during their work. The most important part of the thesis I consider a subchapter, which contains interviews with social workers who have already encountered deaths and survivors during their work. I am using these...
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Forensic social work
Marešová, Sabina Charlie ; Krahulcová, Beáta (advisor) ; Holečková, Markéta Kateřina (referee)
This diplom thesis deals with forensic social work. It is a direction of social work, and the expression of forensic social work can be found mostly in foreign literature. The aim of this work is to define forensic social work with regard to our legal system and law 108/2006 on social services, to anchor this definition in the Czech social and legal system and to follow the development of other fields such as forensic psychology, anthropology and sociology that forensic social work is part of intrdisciplinary and international cooperation and cooperation in the forensic sciences. Part of this thesis is a qualitative research of the current practice of social work in helping an adult client who has been the victim of rape or other sexual assault.
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Possibilities of cooperation with Psychosocial and intervention team Czech Republic at extraordinary event.
VAVEROVÁ, Petra
The main aim of this thesis is to analyze how the general public and registered churches are informed about the Psychosocial intervention team of the Czech Republic. In addition, the thesis focuses on the analysis of available sources of information about psychosocial intervention (aid) and crisis intervention in emergency situations. The churches were asked by using interviews with their representatives. These were mainly personal interviews, telephone communications, and e-mail correspondence. The awareness of the general public was identified by using a questionnaire. The questionnaire was based on the general information about the Psychosocial Intervention Team of the Czech Republic and emergency situations, in the second part of the questionnaire the questions were whether the respondents met with this team and in what case it was. This thesis is the first one that deals with the awareness about the Czech Psychosocial Intervention Team. It can therefore be used as a basis for further research on this topic. It has been found that the general public has some awareness of the Psychosocial Intervention Team, but it is at a very low level and only one of the 105 respondents has personally met with this team. As far as the churches are concerned, the awareness was higher, but only a few churches closely cooperate with this team. It should be noted that it would be desirable to deepen the awareness about this team by general public and to ensure better cooperation between this team and churches.
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Knowledge of Teacher Assistants about Issues of Mistreated, Abused and Neglected Children
Brzáků, Theodore ; Marádová, Eva (advisor) ; Šumníková, Pavlína (referee)
The aim of this work is to map the knowledge of teacher assistants about the issues of child abuse and neglect and to find out, how are they informed of single parts of this problematics. The work connects two big topics, which have very close relation: child abuse and neglect and teacher assistants. The theoretical part of the work is based on analysis of available literature and on inferring teacher assistant's competences in topics, in which they are not undoubtedly established yet. Quantitative research, which was realised as part of the practical part of the work through electronic questionnaries, brings specific values of percentage success in individual parts of the problematics: Child abuse and neglect and it's forms; Risk factors of child abuse and neglect; Symptoms of child abuse and neglect; Crisis intervention in case of presence of child abuse and neglect. Those parts correspond to research questions, which are based on research aim. Respondents of the research were 120 teacher assistants, who work at elementary school throughout the Czech Republic. The work provides statistic evaluations, which are derived from results of the knowledge part of the questionnaire. Those results represents the success rate of individual assistants achieved in this part of the questionnaire, which was on...
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