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Analysis of employee care in czech telecom company
Vaněčková, Lucie ; Němec, Otakar (advisor) ; Kačor, Lukáš (referee)
The aim of the thesis is analysis of employee care in czech telecom company, evaluation of the preferences of benefits based on gender and age and propose steps to improve the current system. The theoretical part describes the various components of employee care, which are the basis for the practical part. In the practical part is the knowledge applied to a particular telecom company. A part of the analysis is a questionnaire, whose aim is to determine employee satisfaction with the system and determine the benefits that emloyees prefer. In conclusion, there is a recommendation of steps that would lead to better efficiecy and satisfaction of all employees.
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Investment in development of human capital
Tolarová, Šárka ; Vlček, Josef (advisor) ; Trunda, Jiří (referee)
The subjekt of this thesis is human capital, investment options in its development and subsequent use in practice. The paper is divided into two parts. The theoretical part describes human capital, investment in human capital and company training (which is a form of human capital development). The practical part analyzes internal environment of the company. It is also carried out a survey to determine how employees perceive the company's current state education system focused on the development of their human capital. The aim of this work is define human capital, describe investment options in its development, summarize theoretical knowledge on the topic of corporate education and then verify their validity in practice. Key words Human capital, investment in human capital development, personal development, corporate education, development needs, knowledge and skills. Anotace Předmětem této bakalářské práce je lidský kapitál, možnosti investování do jeho rozvoje a následné využití v praxi. Práce je rozdělena do dvou částí. Teoretická část definuje samotný lidský kapitál, investice do lidského kapitálu a firemní vzdělávání (které je jednou z forem rozvoje lidského kapitálu). Praktická část se věnuje analýze vnitřního prostředí firmy, ve které proběhlo dotazníkové šetření, zaměřené na zjištění, jak...
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Educational needs analysis (research)
Charvátová, Eva ; Reichel, Jiří (advisor) ; Šnýdrová, Ivana (referee)
Graduation theses considers training needs analysis at concrete company's call center. Analysis goal is to find out reason of insuficient service in areas concerning company education. The theses mentions exploring key areas and formulize key question of research, which is what employees know about education. Taking decision aboute qualitative type of research and data acquisiton method, such as questionnaire, observation and document analysis, follows. Collected data are transcribed and encoded to allowed deeper analysis. Theses proofs that level of knowing between the employees is not sufficient and homogenous. Suggested action plan concern immediate change of communication and following education structure and long term recommendation, which is need of new, proper and complex analysis. Theses describes regular procedure advised by technical literature as well as true experience including changes forced by call center operating.
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Internal coaching
Chloubová, Šimona ; Kocianová, Renata (advisor) ; Šerák, Michal (referee)
This thesis is dealing with internal coaching programmes in organizations. It bases on the theory of coaching method, coaching models and its forms and it describes the process of coaching dialogues. It also confronts coaching with psychotherapy and talks about the role of a coach and requirements for his expertise in the methodology. The thesis is describing internal coaching programmes in general and include specific examples from practice. They talk about reasons and advantages of internal coaching compared to the external. A part of this is a model of internal coaching programme for the environment of a law firm. The model is showing the possible connection of internal coaching with the existing in-company processes and the concept of key competencies of an organization. The thesis is not only following the existing internal coaching models, it is also evaluating them and outlining possible potential of internal coaching programmes in companies.
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Employees Training and Development in the Company
Buriánková, Josefína ; Margarisová, Klára (advisor) ; Tučková, Karolína (referee)
The bachelor thesis is focused on empolyee training and development in the company. First basic concepts of this topic are defined as personnel management, human capital, corporate training as well as the identification of training and its ways. Subsequently there are various methods of training described and training plans and their evaluation depicted. The practical part of work is based on a characteristics of the current education system in the company and on its basis improvements are recommended. The characteristics has been prepared on the basis of semi-structured interviews with marketing specialist and CEO of the company and the interpretation of the questionnaire about the need for training and satisfaction with him, who filled the staff.
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Analysis of Business Education in the Banking Sector
Menclová, Tereza ; Jirsáková, Jitka (advisor) ; Zdena, Zdena (referee)
Bachelor thesis titled "The Analysis of Business Education in the Banking Sector" is focused on the analysis of education in selected banking institution with a focus on educational forms and methods. The survey research was conducted in Komerční banka, a.s.. The theoretical part describes company education with definition of specifics, rules and principles for emloyee education. There is a description of strategic approach to employees along with company education system, which is focused on phases of the training cycle. The thesis deals with characteristic forms and methods of education with the pros and cons of selected methods. The practical part is aimed at banking institution education system analysis. Exploration methods are semi-structured interview with internal trainers of KB and heads of department sub School Branches KB, observation of Basic seminar for bank advisor of KB with describing practiced methods and forms of education, analysis of scientific literature and materials provided by KB. The thesis conclusions suggest proposals to improve the functioning and effectiveness of education in KB.
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Model of Education of Users in the IT
Drdlová, Světlana ; Havelka, Radek (referee) ; Dvořák, Jiří (advisor)
This thesis deals with entry knowledge and overall IT education company situation analysis. Based on the analysis, I created an education plan or a model that has goal to enhance training effectiveness as well as to improve information technology know-how and use within the company in order to increase the company profit and at the same time help employees in their professional growth and thus enhance their loyalty and personal satisfaction.
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Educational efficiency of employees in the Czech republic
Langerová, Kristýna ; Palíšková, Marcela (advisor) ; Tichý, Stanislav (referee)
The thesis focuses on the efficiency of education of employees in the Czech Republic. Its aim was to examine how effective or ineffective education in Czech companies is and what can the companies do with it in the future. Furthermore, this work deals with techniques that can help to achieve higher efficiency in education. The whole thesis is divided into two parts, theoretical and practical. The theoretical part discusses the specific techniques and methods that were used in the practical part. It also includes recommendations for Czech companies and for the company Develor, which made the research on the effectiveness of employees in the Czech companies.
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