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The comparison of the organization of work in the Community Library Radotín and in the National Technical Library
Srbová, Michaela ; Římanová, Radka (advisor) ; Černá, Milena (referee)
This bachelor thesis deals with the comparison of the organization of work in the Community Library in Radotín and in the National Technical Library. The first part focuses on management generally, it describes its function, motivation and communication. Another part is devoted to the specification for library management, focusing on its function, motivation and application of current trends in library management. The following chapters present these two libraries in terms of the organization of work and introduces the questionnaire survey procedure focused on people management style. In the last part of the thesis the libraries are compared in terms of organization and people management style.
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Beyond Academic Support: using a CRM System to Enhance the Value of Academic Services and Improve Internal Training
Chodounská, Alena ; Ryzhkov, Alexey
This case study from National Library of Technology in Prague describes the use of customer relation management (CRM) software by the User Support Team in order to keep a record of provided academic support services provided and—most importantly—to ensure continuous improvement and appropriate analysis of these services. The CRM system helps to identify gaps in student support services, and inspires the development of new services. It is also used to enhance peer-to-peer personal knowledge exchange within the team. Last but not least, the essence and value of our support has been “materialized” in the form of the CRM system and can be easily communicated with our stakeholders.
Fulltext: PDF
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Online services of the National Library of Technology in Prague
Hedvíková, Květa ; Římanová, Radka (advisor) ; Drobíková, Barbora (referee)
The topic of this thesis focuses on the online services in the National Technical Library in Prague including e-books, the acquisition of e-magazines through consortiums and the different search catalogues that are available to users. The thesis also provides an overview of other services offered such as the TECH Subject Gateway, the Virtual Polytechnic Library, the National Repository of Grey Literature, eBooks on Demand and Ask you Library. The aim of this thesis is to evaluate the current benefits of the online services for users and to determine the future direction of their development. Powered by TCPDF (www.tcpdf.org)
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The comparison of the organization of work in the Community Library Radotín and in the National Technical Library
Srbová, Michaela ; Římanová, Radka (advisor) ; Černá, Milena (referee)
This bachelor thesis deals with the comparison of the organization of work in the Community Library in Radotín and in the National Technical Library. The first part focuses on management generally, it describes its function, motivation and communication. Another part is devoted to the specification for library management, focusing on its function, motivation and application of current trends in library management. The following chapters present these two libraries in terms of the organization of work and introduces the questionnaire survey procedure focused on people management style. In the last part of the thesis the libraries are compared in terms of organization and people management style.
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New concept of education at NTK
Horová, Iva
The presentation describes new principles and direction in the education of National Library of Technology, both for internal staff and for professionals.
Slides: idr-1085_2 - PDF Video: idr-1085_1 - MP4
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