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Methods, Means and Specifics of Public Administration Process Reengineering
Sedláček, Lukáš ; Řepa, Václav (advisor) ; Prokop, Jan (referee)
This work tries to outline means, which can be used to improve efficiency of public administration. It does it by an exploitation of relevant sources containing actual facts. Simultaneously it tries to summarize the specifics of public administration reengineering and also mentions some methods, methodologies and standards, which can be used for public administration transformation. This work contains a list of challenges and tasks, which should be solved in a scope of this object area and also an overview of the most important actual approaches applied during transformation of public administration. Thanks this it documents a state of the public administration reengineering in our country and also abroad (concretely in Europe and in the United States of America). This work tries to solve one of the tasks of the mentioned issue thanks theories of a social and cultural anthropology by a creation of a reference model, which displays a way of a social capital formation among citizens of a country. The social capital catalyzes creation of efforts to change a form and heighten a quality of public administration provided services and it's also one of the conditions necessary for creation of a new form of public administration, which will fully use the possibilities of a contemporary information society.
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The development of the e-Government in Czech republic
Trávníček, Petr ; Doucek, Petr (advisor) ; Fischer, Roman (referee)
Nowadays, at the beginning of the 21st century, we occur to be a part of so-called information society. Over the years, the increase in the availability of information and communication technologies (below only ICT) has resulted into a simplification in practically every sphere of human effort we can only think about. Public administration was no exception there as well as its electronization related to increased availability of ICT. Presented Bachelor thesis deals with e-Government and further it is closely focused on its face in Czech republic from 90's of the 20th century till today. Firstly, the e-Government subject is spoken in general, besides that the essential benefits or risks sequent upon it are specified. Later on, an overview of e-Government development in Czech republic from its roots to the present state of public administration electronization is presented. The practic part of thesis can be dividend into 2 units. The first one is dedicated to the comparision of the e-Government level in Czech republic and other EU countries on the basis of 3 evaluative criteria connected with public services as well as 3 ICT availability indicators. At the end of the practic part selected particular e-Government projects realized within Czech republic are evaluated.
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ICT in public administration
Worsch, Filip ; Voříšek, Jiří (advisor) ; Šebesta, Michal (referee)
Electronical communication between state and citizen, or state and enterpriser has become more importance in the last few years mainly due to the fast development of information technologies that provide new and new posibilities. State answers to this development by trying to make communication more simplified and make efficient and to ensure access to essencial information to all citiziens. The goal of this work is description of the eGovernment state in the Czech Republic compered to the state in other countries, eGovernment projects analysis in the Czech Republic and evaulation of the data boxes project. There are a lot of aspects, that are to be taken in account when the Czech republic and other states' eGovernment compared, it is needed to ensure certain process that helps to bring relevant measurable values. So we can gain an objective comparison. In framework of projects eGovernment analysis I target to chosen projects that concerns broad public.To evaluate data boxes project I use information gained during consultations with employees of the public administration, who have had their personal experience since the project operation started. Almost every country must communicate with its citiziens to control state's running and stable economic growth. Therefore there are developed certain systems, applications and projects. Reading this work a reader has a possibility to get general view of some chosen projekcts that have been realised by public administration. He has an opportunity to aquient with what was eGovernment situation before a few years and todays state and he can learn the comparison among the Czech Republic and other states of European continent. In the first part of the work I target to the situation of eGovernment in the Czech Republic and carry out the comparison to state of some other states of European Union. I devote only services chosen. Then I analyse some of the public adminstration projects, which the CR use to communicate with citiziens. In the third part I evaluate the data boxes project in the view of legal norms, security, usage and critical factors of success.
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Marketing and eGovernment
Svobodová, Dagmar ; Štědroň, Bohumír (advisor) ; Sedláček, Václav (referee)
e-Government concept is an idea of electronic government. It is not only about providing services through the Internet or other electronic media, but also about improving of the state apparatus effectivity and about simplifying of the communication between public and private sectors, as well as among public authorities themselves. This thesis should serve as a basis for understanding to the issues related to e-Government. It provides answers to questions like these: What is e-Government? What does it offer to its users? etc.. It explains the development and the current situation of e-Government in the Czech Republic and in the European Union. An important contribution of the thesis should be the inclusion of a marketing viewpoint. It focuses exclusively on the Czech Republic and on the marketing communications, which are used by the public sector to promote e-Government activities and to provide information.
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Comparison of Personnel Management in Public Administration
Hošková, Dana ; Kadeřábková, Jaroslava (advisor) ; Adamcová, Jana (referee)
Analysis of personnel management in public administration is main goal of my bachelor's work. Attention is paid to evaluation of personnel management in self-government office and in state-government office. Research is based on analysis of papers, empirical and questionnaire research in access to personnel management in state-government offices and self-governemnt offices. Data are compared between each other. There is an emphasis on selection procedures, compensation of clerks, controlling of wages, evaluating of employees and education. Conclusions, advantages and disadvantages are deduced from collected data.
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E-Government in the Czech Republic at the beginning of 21st century
Petržela, Karel ; Přibil, Jiří (advisor) ; Kincl, Tomáš (referee)
The thesis aims to map current situation of e-government in the Czech Republic, to present recently implemented and upcoming projects. First part of the thesis sets out the definitions and presents the history of e-government in the Czech Republic. Second part describes the most used instruments of e-government: the communication infrastructure, databoxes, authorised conversion of documents, CzechPOINT and basic registers. Third and fourth part deals with information systems used by legislative power, executive power and judicial power. The last part appraises current development.
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Quality and Enhancement of Services in Public Administration
Kodejšová, Tereza ; Hůlová, Marie (advisor) ; Kořánová, Helena (referee)
The graduation theses deal with evaluating the overall service quality at the Municipal office of Louňovice u prahy. The aim is to appraise results reached by applying a CAF model and, thereafter, work out proposals for a permanent and long-term improvement of the quality of provided services. In the practical part of the paper, there is the CAF model applied, which represents the most common instrument being used by organisations of the public sector to self-evaluate their outputs. After having rendered an image of quality itself, the work continues to search ways for more effective functioning of institutions and enhancing of a fulfillment level of wishes of the respective citizens. The endeavour of the paper is to motivate the administration of the Municipal office in Louňovice to use the self-evaluation repeatedly according to the CAF model for bringing the desired ever-lasting and long-term quality improvement.
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The Importance of Small and Medium Sized Enterprises for Regional Developement
Novotná, Petra ; Khendriche Trhlínová, Zuzana (advisor) ; Jetmar, Marek (referee)
The thesis concerns small and medium-sized enterprises in the Czech republic. The thesisi is determined by the general definition of entrepreneur, small and medium-sized enterprises, business environment, related laws and sources of funding. General definitions were applied in the case study on the specific region -- microregion of Podralsko. Public administration support of small and medium-sized enterprises occurs either in direct or indirect form, the sources of fundings may be drawn from the state budget, from the local-authorities budget and from european sources. The role od public administration and other institutions in small and medium-sized enterprises support affects small and medium-sized enterprises on natinal, regional and local level of microregions and municipalities.
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Modern Trends in Public Administration Management
Kozlová, Martina ; Krbová, Jana (advisor) ; Pavlík, Marek (referee)
The Thesis analyses modern trends in the management of Public Administration in Czech Republic. The reforms and changes in Public Administration are supported by the implementation of management tools and tools focused on quality of Administration. These tools, including elements of corporate governance and some principles of private sector market, aims to improve and make the Public Service more effective. New Public Management (NPM) can be considered as a general name for the tools and for the concept of the Management of Public Administration, in particular meaning the principles of Process Management, the Balanced Scorecard (BSC), Benchmarking, the Common Assessment Framework and other methods and tools based on the models of TQM and EFQM. The practical part of the thesis contains the surveys and evaluation of the efficiency of the above mentioned models by the Regional Authority and selected municipalities, including their strengthts and weaknesses.
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