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Measuring the effectiveness of the introduction of data boxes
Ovesný, Tomáš ; Kunstová, Renáta (advisor) ; Čečman, Ivo (referee)
This work addresses the issue of data boxes information system, which supports electronic communication between public authorities and other bodies. Aim of the work is to identify measure and evaluate the effectiveness of the data boxes at selected public authorities when processing received and sent documents. The effectiveness is detected by using the proposed metrics and also based on the analysis conducted in order to examine the processing of documents at selected institutions. The effectiveness of data boxes is being researched at the Municipal Office Dub nad Moravou and the Czech Agriculture and Food Inspection Authority. The information needed for the process analysis and the data required for evaluating the effectiveness of the implementation of the proposed metrics were obtained from the staff of those institutions. The work is divided into four parts. The first part is a thorough description of the data boxes information system. The functionality, use, technical solutions and legislations of data boxes are described based on available information. The second part focuses on the description and analysis of selected public authorities and on the way they process received and outgoing mail. In the third part of the work appropriate metrics to assess the effectiveness of the data boxes are proposed, followed by implementation of two-phase measurements. In the fourth section the effectiveness of the data boxes is evaluated based on the measurements conducted at selected public authorities. The main contribution of this work is that it will be the first evaluation of the effectiveness of the data boxes in selected subjects approximately one month after the official launch. Another benefit is the proposal of process for the evaluation of the effectiveness of a very specific new information system within the body and a comprehensive description of the data boxes information system.
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Process procedures in area management and construction management
Křivánková, Jana ; Říhová, Zora (advisor) ; Bukovjan, Radek (referee)
This diploma thesis is focused on issues of positioning, licensing and fruition of civil engineering projects. The aim of this work is to analyze these matters and create subsequently single consecutions facilitating orientation in the construction law for the employers. First the elemental terms of procedure modelling and methodology are introduced to reader to be used further in the text for illustration of the processes. Furthermore particular types of construction positioning, planning permissions and fruition of constructions are analyzed to demonstrate the progression and essential inputs for gaining the authorization within the required moves. In the final part particular procedures giving instructions for the employers which steps to make for realization of their construction plan are elaborated. All the procedures are derived from the types of positioning, permissions and fruition of constructions as in the text described. Short presentation as an operative manual for employers assigning constructions to particular procedures is added.
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Processional analysis of company Technika denniho svetla s.r.o.
Růžička, Tomáš ; Sotonová, Hana (advisor) ; Král, Jan (referee)
Cílem této diplomové práce je seznámit se v teoretické části se základními pojmy procesního řízení a procesů vůbec a vykreslit situaci jejich využívání v současnosti. Dále nastínit některé metodiky procesního reengineeringu a postihnourt některé IT nástroje, jež podporují procesní řízení firem. Praktická část je empirickou studií toho, jak se střední podnik potýká s transformací svých funkčních struktur na procesně orientované, včetně změny organizační struktury, nákladových modelů a informačně technologické základny.
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Design of Business Rule Engine solution
Zaplatílek, Jakub ; Stanovská, Iva (advisor) ; Komárek, Jiří (referee)
This diploma thesis defines the issue of Business Rule Approach and the technological aspects connected. The aim is to enclose this relatively new topic to the leader. This paper includes the essential techniques and recommendations for rule approach. The thesis includes basic definition of important terms and theoretical overview of used technology. Important point is to highlight the main benefits for a business people that come up from implementing rule based system into the company's information system. The part of this paper is exploring dependencies between business rules, processes and workflows. There are two classic ways to analyze and design information systems -- structure based and object based. According to business needs the new way arises -- the business rule approach. The practical part include concept of functional specification of an application using a module for analyzing a evaluating business rules. The basic policies how the Rule Engines are implemented into the information systems are specified in the technological chapter along with description. There are also elementary operations which can one do with the rules. In one part of the thesis is a description of an software tool developed by company named ILOG. It is called JRules and it provide a full-fledged tool by which you can design, develop, implement and test whole scale business rule projects.
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Optimalisation options of customer processes
Harušťáková, Pavlína ; Hykš, Ondřej (advisor) ; Caban, Ivan (referee)
The graduation theses deals with producing the draft for optimalisation options in Slovak Railway Company. The theses in theoretical part defines chosen basic requirements of Quality Management,defines the notions as customer satisfaction, measurement of quality, process management and improvement. It outlines the options for optimalisation bases of customer processes, that are determination, precise analysis and formulation of measurable criteria and finally proposes the optimalisation.The theses is connected with the results of questioning in bachelor theses.
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Process Performance evaluation within business companies
Galan, Tomáš ; Chlapek, Dušan (advisor) ; Chocholatý, Drahomír (referee)
Diploma thesis oriented on processes and business process management (BPM) is tightly related to the ability of organizations to adapt to the reality of today's world, reality of continuous and accelerating change. The objective for theoretical part is to summarize main terms, approaches, methods and other information about business process management, reasons for its evolution, business process modeling, execution by personal and other sources and its efficiency, process performance evaluation, to be able to use and apply them in commercial practice on the example of a small business company. Practical part includes results of theory application and knowledge acquired throughout studies application on the example of iFirma company. The thesis brings up process approaches application example in a business company and an intention to proof positive impact on its performance and continuous process improvement. What influence will IS/IT support of processes and process changes have? Several approaches to business management and even more applications bring up a need to evaluate and pick the right approach.
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Design and implementation of the Business Architecture in the segment of providing the real-estate services
Vlach, Miroslav ; Svatá, Vlasta (advisor) ; Pochobradský, David (referee)
In the 21st century is still more and more emphasis laid on the phenomenon of Business Process Management. In a great number of corporations it plays the key role, because it makes the overall performance of the organization more effective and it is able to react flexibly in the rapidly changing environment. The main purpose of this graduation thesis is to get the reader to know the meaning of the notion "business architecture -- its structure and roles in the process management. The main task is to design business architecture of the specific field of business and try to implement it in the real and existent or emerging company subjects, offering the real-estate services. As a result of this, we prove the usefulness of the process management and business architecture as a key factor of reaching the effectivity in dynamic, rapidly changing and competitive environment. The thesis is divided into two parts. The theoretical part provides us with methodical data and the practical part with the design of business architecture of a subject, actively operating in the real-estate market. Graphical figures are also the part of the thesis using CABE tool ProVision by Metastorm Corporation.
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Outsourcing v rámci nákupu v spoločnosti Siemens
Hanusková, Martina ; Lukáš, Zdeněk (advisor) ; Cupák, Patrik (referee)
Práca v prvej časti rozoberá outsourcing všeobecne a z hľadiska outsourcovania podnikových činností. Druhá časť sa zameriava na spoločnosť Siemens a jej nákupné schopnosti a divízie zaberajúce sa nákupom. V tretej časti práce sa podrobne rozoberá postup nákupu implementovaný v spoločnosti Siemens, praktický význam strategického a operatívneho nákupu.
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