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Analysis of Customer Satisfaction and Suggested Measures for its Improvement
Matějová, Martina ; Matoušková, Tereza (referee) ; Schüller, David (advisor)
Master´s thesis deals with the analysis of customer satisfaction in selected company. Provides an overview of the subject to which include customer analytics and marketing environment, marketing research, and other related concepts. The aim of this thesis is to analyze the customer satisfaction in the company m.a. alu service s.r.o. through a questionnaire survey and design and find the most effective way to improve the quality of service and customer satisfaction levels.
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Customer Satisfaction and Proposals for its Improvement
Pešlová, Veronika ; Drexler, Tomáš (referee) ; Schüller, David (advisor)
The bachelor’s work deals with issues of customer satisfaction in restauraunt Gaudeo. The theoretical part of the bachelor’s work contains basic terms related to the topics. The second part of the work will be dealt with dissatisfaction based on the data from the questionnaire and on the analysis marketing enviroment. In conclusion will be mentioned improvement proposal for the total satisfaction.
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Company Communication Strategy
Menoušek, Jiří ; MAYEROVÁ,, Šárka (referee) ; Schüller, David (advisor)
This diploma thesis focuses on creation of suitable communication strategy for internet store Luxusni pera Brno and the solution is based on detailed analysis of the store. The first part of the thesis is devoted to evolution of basic marketing strategies over time and to marketing communication as well. The second part is focused on analysis of the store, of the competition and also of the purchasers on the internet. The final third part is formed by evaluation of the proposal and its economic demands.
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Marketing Research
Šmerda, Lukáš ; Mráček, Pavel (referee) ; Schüller, David (advisor)
The Bachelor's thesis focuses on the marketing communications of GFS s.r.o. This thesis is divided into theoretical, analytical and proposal part. The theoretical part ex-plains the concepts that are contained in the analytical part. The practical part deals with the analysis of the company and marketing research in the form of a questionnai-re survey. The analyzes are then evaluated and, based on them, suggestions for impro-ving the current situation are proposed.
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Customer Satisfaction
Indrová, Tereza ; Mráček, Pavel (referee) ; Schüller, David (advisor)
The thesis focuses on the analysis of client satisfaction of MITRANET.CZ. The theoretical section draws from generic information regarding the client, methods measuring the client satisfaction and a marketing survey. The analytical section examines the internal and external environment of the company. From the questionnaire survey the results of the study are concluded. The last section offers suggestions and precautions for the enhancement of the MITRANET.CZ’s client satisfaction.
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Marketing Strategy Proposal
Ševčík, Marek ; Schüller, David (referee) ; Chalupský, Vladimír (advisor)
This diploma thesis deals with the design of a new marketing strategy for the Brno gym Velký Průvan. Based on theoretical knowledge, an analysis of the current state and the state of competition is prepared, which is the basis of the design part, which focuses on the modification of the current product due to the global pandemic, new PPC advertising and marketing on social networks. These changes should increase the competitiveness and, ultimately, the gym's sales.
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On-line marketing communication
Mirošová, Leona ; Paďourová, Tereza (referee) ; Schüller, David (advisor)
The master’s thesis focuses on the online marketing communication of the fashion brand Sledgehammer. The thesis acquaints with the current structure of the communication mix and online marketing communication and, based on performed analyses and its own research, suggests appropriate suggestions to improve the communication of Sledgehammer with the public.
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Strategic Management of Company Development
Vodičková, Sabina ; Schüller, David (referee) ; Zich, Robert (advisor)
Diploma thesis deals with strategic management of company development. The main purpose is suggestion of a strategic way to develop a small company. The aim of a theoretical part is to define an idea related to certain problematics, which helps in analytical and suggestional part of thesis. Analytical part has to define company potential and options of a work suggestions. The last part of diploma thesis is about formulation strategic measures which leads up to company development.
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Marketing Strategy of the Selected Company
Lahnerová, Sabina ; Schüller, David (referee) ; Chlebovský, Vít (advisor)
Diplomová práce je návrhem marketingové strategie zaměřující se na věrnostní programy módní firmy. Věrnostní program slouží k prohlubování vztahu se zákazníky, navýšení tržeb a lepší cílení reklamy. K vybudování fungujícího věrnostního programu je třeba analyzovat současná situaci firmy, ale také zjistit požadavky a přání zákazníku firmy. Neméně důležitým krokem je také představení věrnostních programů ostatních mezinárodních firem.
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