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Price, quality and risk of providing facility management services
Hladišová, Marika ; Vázlerová, Marcela (referee) ; Tichá, Alena (advisor)
This thesis focuses on prices, quality & risks of the Facility management. In the theoretical part there are explained points referring to the Facility management, it’s contributions, ways of securing them, important fields and it’s targets. Also individual levels of cooperation and the job description of the management. There is also a mention of an important standardization, of which the Facility management couldn’t function without. Also the example of service contract and lastly, a very important chapter is dedicated to the quality of work provision and Facility management services. The practical part of this thesis is the case study based on a questionnaire of how to support services of the two different subjects, hotels and construction companies. The case study also describes the cost of these services, ways of controlling the quality provided and contracts with appointed workers. The result of this thesis is a detailed description of potential risks which can appear in the individual type of services. There is a suggested optimization for all the risks mentioned.
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Improvement proposal of particular services provided by STUDENT AGENCY p.l.c.
Podéšť, Jaroslav ; Sádlík, Libor (referee) ; Chalupský, Vladimír (advisor)
The subject of this bachelor’s thesis is to make improvement proposals of services related to a luxury bus transport based on a research on customer satisfaction. The theoretical part deals with services in general as well as their quality. It is followed by customer satisfaction, customer loyalty and possible relation between them. To obtain some primary data a field research at the busy bus station was carried out. Respondents were asked to express their overall and particular satisfaction. The findings are finally presented and discussed. It is believed that this study will help to understand the company passengers better.
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Business Plan for Starting a Company
Berka, Václav ; Banková, Jana (referee) ; Polák, Josef (advisor)
This thesis focuses on the preparation of a business plan for the establishment of the company. In the theoretical section describes concepts related to business. Furthermore, is here defined entrepreneurship in hospitality and gastronomy and business financing. This thesis also analyzes the structure of the business plan. In the practical part are applied knowledge of the theory to the specific proposal of a business plan for the establishment of the company in the field of hotel and gastronomy.
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Price, quality and risk of providing facility management services
Hladišová, Marika ; Vázlerová, Marcela (referee) ; Tichá, Alena (advisor)
This thesis focuses on prices, quality & risks of the Facility management. In the theoretical part there are explained points referring to the Facility management, it’s contributions, ways of securing them, important fields and it’s targets. Also individual levels of cooperation and the job description of the management. There is also a mention of an important standardization, of which the Facility management couldn’t function without. Also the example of service contract and lastly, a very important chapter is dedicated to the quality of work provision and Facility management services. The practical part of this thesis is the case study based on a questionnaire of how to support services of the two different subjects, hotels and construction companies. The case study also describes the cost of these services, ways of controlling the quality provided and contracts with appointed workers. The result of this thesis is a detailed description of potential risks which can appear in the individual type of services. There is a suggested optimization for all the risks mentioned.
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Business Project
Menšík, Pavel ; Stochleba, Jiří (referee) ; Mandelík, Petr (advisor)
The Bachelor Thesis deals with a proposal of prospectus how to use unneeded office buildings in the centre of Brno; considers their possible rebuilt so that the buildings can be used as lower price category flats. The prospectus chooses a strategic object for the above mentioned business plan, relevant prospective legislative, technical and economic aspects. The proposal mentions possible pros and cons of the project together with anticipated economic revenue for a possible future investor.
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Implementation of high-availability cluster
HEŘMAN, Zdeněk
This bachelor thesis is dedicated to the part of IT (information technology) field focusing on technical background and providing of services. It describes how to create high availability computer systems and how to protect them from unexpected failures. Many state and private companies know that the right implementation is very important for provisioning of IT services. The thesis compares the early investment cost against the gained benefits. The objective of this work is to describe in detail the process of creating and imple mentation of the HA cluster based on operating system Linux with Proxmox extension. The demands on hardware and software equipment are gradually presented here. The physical connections and configurations of individual parts of the system are analyzed to find the optimal design. Several options of virtualization platforms which are available on the market are listed here. Demands on the financial investment and consequent implementation of the HA cluster depend on the selected type of solution.
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Business Plan for Starting a Company
Berka, Václav ; Banková, Jana (referee) ; Polák, Josef (advisor)
This thesis focuses on the preparation of a business plan for the establishment of the company. In the theoretical section describes concepts related to business. Furthermore, is here defined entrepreneurship in hospitality and gastronomy and business financing. This thesis also analyzes the structure of the business plan. In the practical part are applied knowledge of the theory to the specific proposal of a business plan for the establishment of the company in the field of hotel and gastronomy.
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