|
|
The Possibilities of the Information System Quality Assessment
Nedomová, Marie ; Svatá, Vlasta (advisor) ; Novák, Richard (referee)
The thesis deals with the possibilities of the quality information system assessment. The theoretical part of the thesis describes the information systems, explains the term quality in information systems and describes the methods of the IT processes maturity assessment. The implementation of selected methods of the IT process maturity assessment is the content of the practical part of the thesis. A questionnaire survey based on the selected methods was conducted in the SAINT-GOBAIN ADFORS CZ s.r.o. company. The survey was analyzed, the level of the Problem Management process maturity was defined and possible improvements of this process were suggested.
|
|
|
Evaluation of IT processes maturity
Horká, Kateřina ; Svatá, Vlasta (advisor) ; Knybel, Jaroslav (referee)
The thesis deals with the evaluation of IT processes maturity. In the theoretical part, management of information technologies and methods of assessment in the organization are described. Four methods are selected and used for the maturity assessment of the Release Management process in Česká pojišťovna a.s. In the practical section, a questionnaire is evaluated and the Release Management process maturity level is set. The main objective of this thesis is to evaluate maturity of Release Management process and suggest possible improvements. The objective was achieved through the completed questionnaires of Česká pojišťovna a.s. employees and subsequent consultations with the process owner. The thesis consists of six parts. The first chapter deals with the management of information technology in an organization. The second chapter is devoted to the evaluation of process maturity and description of the selected methods of maturity evaluation. The third chapter maps processes according to ITIL, Cobit 4.1 Cobit 5 and provide their introduction. The fourth chapter introduce the organization of Česká pojišťovna a.s.. The fifth chapter describes the specific process Migrating applications in the Česká pojišťovna a.s.. The sixth chapter focuses on the actual comparison of individual methods of evaluating and interpretation of the results.
|
|
|
Maturity model of source code of object-oriented aplications
Pavlíčková, Jarmila ; Novotný, Ota (advisor) ; Šimůnek, Milan (referee) ; Havlíček, Zdeněk (referee)
The goal of this disertation was to develop a maturity model for source code of object-oriented applications and to use this model to verify the quality of the source code of student's applications. The starting point of the thesis was devoted to the analysis of existing standards, norms, methodologies and summaries of best practice for assessing the quality of software products and analysis of the factors that affect the quality of the source code of object applications. To validate the results of the analysis of these factors, the analysis was complemented with a field research conducted among specialist with programming experience. The model to determine the maturity of source code of object-oriented applications was designed according to the analysis and the questionnaire. The statistical method of cluster analysis was used in the design of the model. The model was designed and the procedure of its use in the evaluation of source code was described. This model was pilot tested in education program at the University of Economics in Prague.
|
|
|
Assessment of organisations BPM and SOA capabilities in order to determine an appropriate integration approach
Hnilička, Václav ; Bruckner, Tomáš (advisor) ; Chlapek, Dušan (referee)
This thesis is focused on exploring the integration of BPM/SOA in order to identify the key aspects for successful integration. At the same time utilizing these aspects to evaluate organization's BPM/SOA integration initiative not only to determine how the organization is in this behavior but also to help design their own development plan. The thesis is based on an extensive literature study. In combination experts interviews analyzing various aspects of the integration of BPM/SOA. The main areas which have been examined and analyzed were the differences between BPM and SOA, challenges to integration, maturity models and proposed various approaches to achieve successful integration. The most important results and benefits of this thesis are critical success factors for integration BPM/SOA, integration approach and the assessment method integration. Critical success factors are derived from comprehensive analysis of best practices and common pitfalls practice. They included an assessment method that classifies organizations and determine the level of readiness for successful integration.
|
|
|
Green ICT maturity model as a starting point for the implementation of Green ICT practices in small and medium-sized enterprises
Mlejnek, Petr ; Buchalcevová, Alena (advisor) ; Basl, Josef (referee)
The general topic of this thesis is Green ICT and its support. But specifically is this work focused on Green ICT maturity model, as a starting point for the implementation of Green ICT practices in small and medium-sized enterprises in the Czech Republic. The main goal of this thesis is therefore the definition of this maturity model. This definition primarily consists of defining the questions, possible responses and assigning weights for these responses from the perspective of Green ICT maturity. By answering these questions, Green ICT maturity of any small or medium-sized enterprise can be measured. To achieve the main goal, the areas of Green ICT and Green ICT maturity levels for small and medium-sized enterprises were defined. However, for making this maturity model a relevant result of the thesis, testing it in practice was necessary. For this purpose was therefore created an interactive website with self-assessment form, through which companies were able to evaluate their Green ICT. Than the results of this self-assessment, were analyzed. The personal benefit of this thesis is definition of the Green ICT maturity model with a focus on small and medium-sized enterprises, including implementation and verification in practice. This part is considered as practical. For theoretical part I consider defining the areas of Green ICT for small and medium-sized enterprises, which is also seen as personal benefit.
|
|
|
Human Behavior in Process Reengineering Projects
Svačinová, Hana ; Řepa, Václav (advisor) ; Chocholatý, Drahomír (referee)
The aim of this work is to acquaint the reader with the theory of human resources management, process reengineering area and related expressions. The work identifies personal types or groups of persons involved in the process reengineering projects and availability of defined human resources on the Czech market. Theoretical knowledge is described on two real projects of process reengineering - in small and purely Czech company and in large multinational company. On these projects also participated teams of different HR composition and scale, which allow to show interesting differences. Two projects only are certainly not relevant for the sample of general conclusions, but they are very useful to demonstrate specific examples of theory in practice. In a reengineering process also occur some problems caused by the type of projects, by process maturity, but also by the composition of human resources involved in the project. Parts of this work are crisis plans too - proposals for solving these crisis situations. I believe that the progress of the project is also affected by the level of stress put on the human resources, which is found in the survey that is part of this work. The survey compares whether the effects of stress changes team roles of specific project participants, including the composition of the project team. The research results are the main contribution of this work. The basis of the research is the definition of the team roles by Belbin. The main part sof this work are the basic terms and current level of examination of this area, it also contains examples of real projects, research and crisis plans.
|
|
|
Impact of business process maturity on performing IT processes
Král, Filip ; Kalina, Jaroslav (advisor) ; Veber, Jaromír (referee)
The diploma thesis is focused on researching of impact of maturity of enterprise internal environment and business processes outside domain IS/IT on performing IT processes. The thesis is based on the coevolutionary theory from the authors Benbya and McKelvey. The author of this thesis uses maturity models Business Process Maturity Model (BPMM), Process and Enterprise Maturity Model (PEMM) and Control Objectives for Information and Related Technology (COBIT) 4.1 framework for information technology management. The diploma thesis is diveded into three main parts -- the theoretical part, the analytical and the research part. The diploma thesis contents a survey research. The outputs of the thesis could be used as a methodological tool for improving of IT process efficiency and performance.
|
|
|
Project Management Evaluation in Selected Company
Sloupová, Jana ; Hrůzová, Helena (advisor) ; Příbramský, Aleš (referee)
The goal of this master's thesis "Project Management Evaluation in Selected Company" is to evaluate project management in the conditions of concrete Czech software company. The theoretical part is aimed at individual aspects of project management and activities connected to it. The practical part is aimed at information gained from questionnaire surveys and interviews with clients and company employees. These pieces of information are further analyzed using maturity model. Based on the gained results, the set of recommendations and suggestions are proposed to the director in order to improve the project management in the company. These concrete suggestions will become basis for future management decisions of the company.
|
|
|
Processes in IT company and their potential improvement
Česák, Petr ; Chlapek, Dušan (advisor) ; Pecha, Tomáš (referee)
This diploma thesis deals with the issue of Business Process Management in specific IT Company. The first part describes basic terms of Business Process Management with focus on processes optimization throw their potential improvement. Next part outlines processes closer including their maturity and level of description. Identification of potential improvements selected processes is performed in practical part. In this chapter are also designed phases of identified potential improvements. In final part are evaluated executed changes.
|
|
|
Examination of an organization's process maturity
Havlín, Petr ; Řepa, Václav (advisor) ; Pálka, Jan (referee)
This diploma thesis is dedicated to the examination of maturity levels of the rescue service of the central bohemian region. Furthermore to using the results of the examination to formulate recomandations in order to ease possible effort of the management to introduce approaches of the process management into the organization. Levels of maturity are examined by the factors identified by Mike Hammer in his PEMM (Process and Enterprise Maturity Model) model. Whole document is logically divided into four parts. The first part consists of detail description of the organization from three different angles. Purpose of the organization, strategic goals of the management and the organizational structure. Second part includes global and detail business process models created by the MMABP (Methodology for Modelling and Analysis of Business Process) by prof. Ing. Václav Řepa Csc. The models are created in the BPMN (Business Process Modelling Notation) and Eriksson-Penker notation. There are also included process interfaces and object lifecycles in the second part. Third part is where the comparison of described reality and the PEMM model factors of maturity is being made. All the maturity levels of the factors are argumented here as well. In the last part of this document, there is a presentation of the recomandations concluded from the previous comparison.
|
guest ::
