|
| |
|
|
Analysis of the CRM System of the Chosen Company
Bartošková, Vlasta ; Grus, Vojtěch (referee) ; Klčová, Hana (advisor)
The thesis deals with Customer Relationship Management. The theoretical part focuses on the developement of customer relations and the CRM. Analytical part of the thesis is focused on current state of the CRM system assessment being used. From the obtained information and the revealed weaknesses in this company I seek to introduce a proposal of changes and recommendations that should lead to improve the creation and maintenance of customer relationships.
|
|
|
Implementation of the information system
Kočan, Matej ; Koch, Miloš (referee) ; Novák, Lukáš (advisor)
The thesis deals with the selection of a suitable information system for a selected company, which operates in the area of mechanical engineering and is engaged in the production of bearings. A suitable system is chosen from among several candidates and is selected by a rough and fine selection according to the company's requirements. The work also deals with the process of implementation of the new information
|
|
|
Company CRM Concept and Implementation Project
Špringl, Petr ; Tobola, Jiří (referee) ; Chlebovský, Vít (advisor)
This thesis deals with analysis and possibilities of improvements in the area of customer relationship management in a company. There is a theoretical framework regarding customer relationship management and CRM systems including their implementation. The thesis includes analysis of current state of CRM in a concrete company and a proposal of a new CRM system implementation schedule based on the analysis. Finally, there is a discussion of benefits of the proposed project and author's proposals heading to improvements of CRM in the company.
|
|
|
Information System Selection
Dostál, Ondřej ; Bořil, Jan (referee) ; Koch, Miloš (advisor)
This thesis describes the selection of an optimal information system for construction company UNICON, Ltd. Part of the thesis is analysis of current situation and based on it also selection of best solution of IS, which usage is then described.
|
|
| |
|
|
ICT Selection
Černín, Ondřej ; Táborský, Matěj (referee) ; Koch, Miloš (advisor)
The Bachelor thesis focuses on the analysis of the needs and requirements of a particular company for the information system. After processing these data will be my task to choose the most appropriate solution and modify it to suit the needs of the company. In the last section, I will discuss the actual implementation of information systems in the company.
|
|
|
Information System Selection
Prokeš, Jiří ; Honzík, Miroslav (referee) ; Koch, Miloš (advisor)
The Bachelor thesis evaluates a current situation of an information system usage and need in a selected company together with setting criteria for choosing an optimal solution. Furthermore, relevant products available in current market are compared and, in the conclusion, the most suitable one according to specific needs of the company is recommended.
|
|
|
Customer database design
Černý, Jiří ; Kratochvíl, Petr (referee) ; Fiala, Alois (advisor)
Diploma deals with project managament of market survey which is realized by small Czech trading company. Step by step it attends to questionaire design and how to use it, definition of information minimum, managing of market survey, design of information system modification, data processing by descriptive statistics usage.
|
|
| |
guest ::
