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Green ICT maturity model as a starting point for the implementation of Green ICT practices in small and medium-sized enterprises
Mlejnek, Petr ; Buchalcevová, Alena (advisor) ; Basl, Josef (referee)
The general topic of this thesis is Green ICT and its support. But specifically is this work focused on Green ICT maturity model, as a starting point for the implementation of Green ICT practices in small and medium-sized enterprises in the Czech Republic. The main goal of this thesis is therefore the definition of this maturity model. This definition primarily consists of defining the questions, possible responses and assigning weights for these responses from the perspective of Green ICT maturity. By answering these questions, Green ICT maturity of any small or medium-sized enterprise can be measured. To achieve the main goal, the areas of Green ICT and Green ICT maturity levels for small and medium-sized enterprises were defined. However, for making this maturity model a relevant result of the thesis, testing it in practice was necessary. For this purpose was therefore created an interactive website with self-assessment form, through which companies were able to evaluate their Green ICT. Than the results of this self-assessment, were analyzed. The personal benefit of this thesis is definition of the Green ICT maturity model with a focus on small and medium-sized enterprises, including implementation and verification in practice. This part is considered as practical. For theoretical part I consider defining the areas of Green ICT for small and medium-sized enterprises, which is also seen as personal benefit.
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Human Behavior in Process Reengineering Projects
Svačinová, Hana ; Řepa, Václav (advisor) ; Chocholatý, Drahomír (referee)
The aim of this work is to acquaint the reader with the theory of human resources management, process reengineering area and related expressions. The work identifies personal types or groups of persons involved in the process reengineering projects and availability of defined human resources on the Czech market. Theoretical knowledge is described on two real projects of process reengineering - in small and purely Czech company and in large multinational company. On these projects also participated teams of different HR composition and scale, which allow to show interesting differences. Two projects only are certainly not relevant for the sample of general conclusions, but they are very useful to demonstrate specific examples of theory in practice. In a reengineering process also occur some problems caused by the type of projects, by process maturity, but also by the composition of human resources involved in the project. Parts of this work are crisis plans too - proposals for solving these crisis situations. I believe that the progress of the project is also affected by the level of stress put on the human resources, which is found in the survey that is part of this work. The survey compares whether the effects of stress changes team roles of specific project participants, including the composition of the project team. The research results are the main contribution of this work. The basis of the research is the definition of the team roles by Belbin. The main part sof this work are the basic terms and current level of examination of this area, it also contains examples of real projects, research and crisis plans.
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Impact of business process maturity on performing IT processes
Král, Filip ; Kalina, Jaroslav (advisor) ; Veber, Jaromír (referee)
The diploma thesis is focused on researching of impact of maturity of enterprise internal environment and business processes outside domain IS/IT on performing IT processes. The thesis is based on the coevolutionary theory from the authors Benbya and McKelvey. The author of this thesis uses maturity models Business Process Maturity Model (BPMM), Process and Enterprise Maturity Model (PEMM) and Control Objectives for Information and Related Technology (COBIT) 4.1 framework for information technology management. The diploma thesis is diveded into three main parts -- the theoretical part, the analytical and the research part. The diploma thesis contents a survey research. The outputs of the thesis could be used as a methodological tool for improving of IT process efficiency and performance.
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Project Management Evaluation in Selected Company
Sloupová, Jana ; Hrůzová, Helena (advisor) ; Příbramský, Aleš (referee)
The goal of this master's thesis "Project Management Evaluation in Selected Company" is to evaluate project management in the conditions of concrete Czech software company. The theoretical part is aimed at individual aspects of project management and activities connected to it. The practical part is aimed at information gained from questionnaire surveys and interviews with clients and company employees. These pieces of information are further analyzed using maturity model. Based on the gained results, the set of recommendations and suggestions are proposed to the director in order to improve the project management in the company. These concrete suggestions will become basis for future management decisions of the company.
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Processes in IT company and their potential improvement
Česák, Petr ; Chlapek, Dušan (advisor) ; Pecha, Tomáš (referee)
This diploma thesis deals with the issue of Business Process Management in specific IT Company. The first part describes basic terms of Business Process Management with focus on processes optimization throw their potential improvement. Next part outlines processes closer including their maturity and level of description. Identification of potential improvements selected processes is performed in practical part. In this chapter are also designed phases of identified potential improvements. In final part are evaluated executed changes.
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Examination of an organization's process maturity
Havlín, Petr ; Řepa, Václav (advisor) ; Pálka, Jan (referee)
This diploma thesis is dedicated to the examination of maturity levels of the rescue service of the central bohemian region. Furthermore to using the results of the examination to formulate recomandations in order to ease possible effort of the management to introduce approaches of the process management into the organization. Levels of maturity are examined by the factors identified by Mike Hammer in his PEMM (Process and Enterprise Maturity Model) model. Whole document is logically divided into four parts. The first part consists of detail description of the organization from three different angles. Purpose of the organization, strategic goals of the management and the organizational structure. Second part includes global and detail business process models created by the MMABP (Methodology for Modelling and Analysis of Business Process) by prof. Ing. Václav Řepa Csc. The models are created in the BPMN (Business Process Modelling Notation) and Eriksson-Penker notation. There are also included process interfaces and object lifecycles in the second part. Third part is where the comparison of described reality and the PEMM model factors of maturity is being made. All the maturity levels of the factors are argumented here as well. In the last part of this document, there is a presentation of the recomandations concluded from the previous comparison.
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Business Process Management in Companies Engaged in the Energy Distribution and Trading
Přívratský, Miroslav ; Chlapek, Dušan (advisor) ; Chocholatý, Drahomír (referee)
This diploma thesis deals with the issues of Business Process Management (BPM) in companies engaged in the energy distribution and trading in the Czech Republic (with a focus on the electricity and natural gas market). The first part introduces the basic terms and specifies the theoretical principles of Business Process Management in comparison with the classical functional management approach including the benefits, risks and issues associated with the implementation of Business Process Management in the organization. Thesis also outlines the issues and current status in the market with tools for BPM support. Next part of the thesis is devoted to analysis of the energy market in Czech Republic including its specifics and providing a sample of companies into the research which is the subject of the last part of the thesis. The goal of the realized research is to describe the current status of Business Process Management in the selected companies including formulation of conclusions and evaluation of the current level of usage of BPM.
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Process model of manufacturing company
Kuběna, Lubomír ; Řepa, Václav (advisor) ; Pálka, Jan (referee)
This thesis deals with process modeling respectively application specific modeling methodology developed by prof. Ing. Václav Řepa Csc. for the selected company active in manufacturing. The main objective and part of the thesis forms creation of process model. It's preceded by introductory description of the selected company and its global long-term goals set by management, SWOT analysis revealing strengths, weaknesses, opportunities and threats, on the basis of which is elaborated a strategy to exploit opportunities for the development of strengths. Before analyzing the processes and the design of process model Balanced Scorecard analysis is realized. Within its four perspectives, I propose and summarize the identified targets, along with their metrics, current and desired state. Further it's followed by process analysis and elaboration of process models to global (Eriksson-Penker model) and detailed (BPMN notation) level. Models have added the descriptive tables and description and main points of the design are summarized in the end. The main objective of work is followed by others, represented by the comparison of designed model and current situation in company, where is implemented quality management system ISO 9001:2000 (comparing similarities and differences, problems of quality system, etc.) and assessment of enviromental maturity of the company and its functioning from process perspective, using the knowledge model Michael Hammer PEMM (Process & Enterprise Maturity Model). Information obtained from the analysis and designs are put into context with each other to ensure consistency of whole design and my thesis and summarized in Chapter Conclusion.
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Message infrastructure and market analysis
Klimeš, Ivo ; Gála, Libor (advisor) ; Antoš, Jan (referee)
There are considered modern messaging architectonical concepts SOA and EDA in this diploma thesis. There are presented the elementary principals of functioning of these paradigms and principals are given into the wider context with the business processes and IT Governance. The aim of this thesis is to compare two preselected software solutions of the operational monitoring. There is always one solution per architectonical style and predefined comparative criteria. This thesis is divided into five consequential parts. The first part is focused on the putting the modern architectures into the historical context. The historical context is the way out for the modern architectonical styles. The part afterwards is closely focused on the concepts of SOA and EDA, and also on the comparison of the mentioned architectonical styles. There are put the concepts into the connection with business processes and maturity models In the next chapters. That all together has a influence on the successful implementation and governance. The chapters continuously flow into the last theoretical part of the thesis, IT Governance. There are described all the elements connected with the successful IT systems operating based on the paradigm SOA or EDA. The context in the practical part is link to the all these previous chapters. There are selected and described two software solutions in the practical part of this thesis. These solutions are then compared by the predefined criteria. The conclusion summarizes all the knowledge acquired during the paradigm comparison and there are also summarized knowledge acquired during the comparison of selected monitoring products.
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Study of problem solving of IT networks in heating plants in a sphere of activity E.ON CR
Plojhar, Vladimír ; Voříšek, Jiří (advisor) ; Přívozník, Ladislav (referee)
The main goal of this document is to create a comprehensive IT management summary and technological summary concerning the situation in IT and system coverage of E.ON heating plants in the Czech Republic. Real data were used from the Teplárna Tábor a.s. (TTA) and Teplárna Otrokovice a.s. (TOT) heating plants. The first part of this document contains a description and evaluation of the ICT systems of TTA and TOT, data collection management, coverage of IT support for the systems, creation of application architecture for the individual companies and links between the companies. The second part defines the goals and strategies of the companies as well as an evaluation of performance. Performance was evaluated using Gartner Networking Maturity Model methodology. The third part of the document proposes a possible future situation and outlines specific proposals to increase IT performance and stability while respecting the strategic goals of E.ON, the majority owner. The document is concluded with a brief Summary.
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