Original title: Operátoři na tísňové lince 155. Rozbor vedení hovorů s volajícími pomocí transakční analýzy
Translated title: Operators on the emergency line 155. Reviewing operators control over calls (with callers) by means of transactional analysis
Authors: Čepická, Blanka ; Šípek, Jiří (advisor) ; Hartl, Pavel (referee) ; Honzák, Radkin (referee)
Document type: Doctoral theses
Year: 2012
Language: cze
Abstract: [cze] [eng]


Institution: Charles University Faculties (theses) (web)
Document availability information: Available in the Charles University Digital Repository.
Original record: http://hdl.handle.net/20.500.11956/41601

Permalink: http://www.nusl.cz/ntk/nusl-305901


The record appears in these collections:
Universities and colleges > Public universities > Charles University > Charles University Faculties (theses)
Academic theses (ETDs) > Doctoral theses
 Record created 2017-05-09, last modified 2022-03-04


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