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Řízení IS/ICT se zaměřením na sourcing služeb informačního systému
Šebesta, Michal ; Voříšek, Jiří (advisor) ; Havlíček, Zdeněk (referee) ; Příklenk, Oldřich (referee) ; Král, Jaroslav (referee)
Research on outsourcing has been around for several decades, while recent evolution in the information systems discipline towards ICT service commoditization significantly changes the context of decision-making. Services that are available on-demand via the Internet allow organizations implementing functions they demand in a fraction of time. This trend represents a chance for organizations seeking to use advanced ICT services without a need of major investments. Problem is the current lack of guidelines and tools for managing ICT services and their outsourcing. Given the trends on the ICT service market, it is expected that much of the IT management in the future will encompass the ICT services and utilize service-level structures. Methods currently available are either too broad or encompass only small part of the whole problem. Ad-hoc or unsound decisions in this area might cause major complications in terms of quality, usability, integration, and consequently influence total cost of organizational IT. Organizations need to either revise existing models or propose and implement completely new models to manage their IS/ICT. This thesis deals with the management of IS/ICT with focus on the ICT services outsourcing. It discusses available sourcing models in the literature and links them to the various interconnected areas. Based on these areas, it presents an integrated view on IT outsourcing strategies. Most importantly the thesis proposes an original concept for decision-making about outsourcing of ICT services named the SOURCER framework. This approach utilizes the presented outsourcing strategies, and introduces a complex methodology and decision-making criteria that will assist organizations with selection of ICT services in order to maintain and manage a most suitable ICT service portfolio. The decision-making is based on four essential viewpoints: function, costs, time, and quality. These viewpoints are discussed, individually analyzed, and serve as a basis for further research. The whole framework is developed and validated according to Design Science Research Methodology (DSRM). Individual components are evaluated using a survey among a group of selected IT managers. Proof of concept is then established by a case study on framework use in a real organization. This case study covers strategy specification, business--IT alignment, specifying service architecture and its interconnections, outsourcing, and management of the ICT service portfolio.
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Míry podobnosti pro nominální data v hierarchickém shlukování
Šulc, Zdeněk ; Řezanková, Hana (advisor) ; Šimůnek, Milan (referee) ; Žambochová, Marta (referee)
This dissertation thesis deals with similarity measures for nominal data in hierarchical clustering, which can cope with variables with more than two categories, and which aspire to replace the simple matching approach standardly used in this area. These similarity measures take into account additional characteristics of a dataset, such as frequency distribution of categories or number of categories of a given variable. The thesis recognizes three main aims. The first one is an examination and clustering performance evaluation of selected similarity measures for nominal data in hierarchical clustering of objects and variables. To achieve this goal, four experiments dealing both with the object and variable clustering were performed. They examine the clustering quality of the examined similarity measures for nominal data in comparison with the commonly used similarity measures using a binary transformation, and moreover, with several alternative methods for nominal data clustering. The comparison and evaluation are performed on real and generated datasets. Outputs of these experiments lead to knowledge, which similarity measures can generally be used, which ones perform well in a particular situation, and which ones are not recommended to use for an object or variable clustering. The second aim is to propose a theory-based similarity measure, evaluate its properties, and compare it with the other examined similarity measures. Based on this aim, two novel similarity measures, Variable Entropy and Variable Mutability are proposed; especially, the former one performs very well in datasets with a lower number of variables. The third aim of this thesis is to provide a convenient software implementation based on the examined similarity measures for nominal data, which covers the whole clustering process from a computation of a proximity matrix to evaluation of resulting clusters. This goal was also achieved by creating the nomclust package for the software R, which covers this issue, and which is freely available.
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Communications Intercultural Aspect in Working Environment of a chosen Firm
Jenšovský, Šimon ; Hiršová, Miloslava (advisor) ; Balgová, Dagmar (referee)
The thesis covers cultural differences among employees of a multi-national corporation in relation to communication and task execution. Thesis aims to construct a theoretical framework to map these cultural differences and apply gathered insights in practical research targeting the effect of cultural differences on communication and task execution. Research questionnaire replicates Hofstede's work and also builds on practical application of Hofstede's work by several authors. Research data were gathered via digital questionnaire. Data refinement and evaluation was conducted using frequency description and statistical methods of structure comparison. The thesis provides a set of practical recommendations as a result. These are aimed to help reduce or possibly eliminate negative effects of cultural differences in the workplace.
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Opportunities for Young People up to 30 Years Old in the Labor Market in the District of Písek
KABÁTOVÁ, Zuzana
The Bachelor´s thesis called "Opportunities of young people up to the age of 30 on the labour market in Písek district" deals with the unemployment issue of young people target group, problems with their placement on the labour market and the structure of vacancies in comparison with qualification criteria in a set group in Písek district. Fresh graduates applying for their first job are considerably disadvantaged in competition with other applicants. They lack of job experience as well as basic working habits; what is more, they fail in being acknowledged with the labour market and employers´ requirements on their future employees. Their unreal visions often contribute to their unemployment, too. Theoretical part clarifies the phenomenon of unemployment and various types of unemployment from frictional, cyclical, seasonal to structural unemployment are confronted. The other theoretical part deals with labour market in general, supply and demand of workforce, job offers and study programmes offers so that there is an equilibrium of the number of graduates at various specialisations and demands of labour market. More attention is paid to the importance of work for a young person, which is the precondition for one´s independence and taking over the responsibility for work done. The problem of young people and unemployment has become so serious that European Union decided to deal with it. One proposal of European Parliament suggests that the state ought to guarantee young people the security for work, offers of requalification courses or work internships. These measures ought to contribute to the prevention of unemployment within this target group. One of the goals covers the field of employment and considers decreasing the unemployment rate of juvenile and young people between the ages of 15 and 24 by a third (compared with the year 2010). The aim of the practical part of the thesis was to find out what visions of young people concerning to their involvement in labour market are like, if they correspond with their conditions and capabilities, whether they look for jobs entirely in their field of study or they are interested in requalification if needed. Questionnaire survey was used for confirmation the hypothesis. The practical part states the results of field research which was carried out in the form of anonymous questionnaire. The questionnaire survey inquired about education of the target group of young people up to the age of 30, their knowledge and skills in the fields of foreign languages, computer literacy and driving vehicles. The survey inquired about the graduates´ willingness to work in shifts, in jobs involving business trips, in various working environments as well as their willingness to work aside their qualification fields. Their near-future visions were verified, i.e. the interest in early job placement, their own activity in looking for a job, the effort to enlarge their qualifications. The final part includes some recommendations aimed at prevention of unemployment particularly focused on acquiring practical skills and habits.
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Analysis of security access to internet banking via mobile devices
Hiršal, Michael ; Veber, Jaromír (advisor) ; Klíma, Tomáš (referee)
The objective of this thesis is to analyze and review external security of mobile applications providing mobile banking on Android operating system. The theoretical section is aimed to describe the prerequisites for security analysis and the technological design of security for this kind of applications. Related practical section is based on the data acquired by the author in which the technological security is examined. Products of the companies Air Bank, a.s. and Moneta Money Bank, a.s. were selected to be examined in the practical section. These two companies are sample of the current Czech bank market. The examined level of security of both of the applications and their comparison are covered in the conclusion of the thesis.
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Analysis of Reporting in Business and its Technological Coverage by Microsoft BI
Lučan, Martin ; Pour, Jan (advisor) ; Pavlíčková, Jarmila (referee)
This master thesis deals with an analysis of reporting in business and its technological coverage by Microsoft Business Intelligence portfolio. The main objective of this work is to analyze the individual organization's requirements on reporting and coverage options. This work can serve as a tool for implementation of reporting in a company or for increasing the efficiency of reporting. The first part is theoretical. It deals with Business Intelligence as an environment for reporting. It also defines the basic concepts. The next part covers the area of reporting. This section provides an insight into the history, definition of outcomes and detailed classification of reporting from different perspectives. Furthermore, the definition of users reporting and the reporting standards in companies is also covered. At the end of this chapter, there is the definition of the benefits of reporting for companies. The main part of this master thesis is an analysis of the requirements for reporting in companies. The chapter defines five key perspectives which are described in a greater detail. The methods how companies should methodically approach these requirements are also discussed. The chapter further looks at the requirements for a concrete report. An output of this chapter is an effective template for gathering requirements for a specific report. The last chapter focuses on reporting portfolio analysis of Microsoft and defines the concept of Microsoft. It provides detailed information about reporting products that Microsoft offers. An analyses and a mapping of the individual characteristics of the products and the requirements is defined in this thesis.
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Transformation of Network Data Reporting Process
Tolar, Tomáš ; Matuštík, Ondřej (advisor) ; Malinová, Ludmila (referee)
This thesis deals with transformation of network data reporting process in a Telecom company. The current process is MS Excel based and is inadequate and inefficient. The goal is to find the right tools and to implement them. The thesis is divided into three parts. First part is focused on theoretical background of reporting, i.e. Business Intelligence and other approaches. Second part explains general Network reporting principles and trends. In contrast with these theoretical recommendations, the actual level of the company's process is depicted. The last part of this thesis covers a practical implementation of selected applications. First, a choice is made within a variety of tools based on department's needs then the architecture is proposed and applications are implemented. The final part of the thesis provides an assessment of the benefits attained by this project.
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Using of the Care benefit by Users of Social services
ŠINÁKLOVÁ, Marie
The bachelor thesis deals with the widespread social benefit, the attendance allowance and problems associated with it, which implies the main objective of this work, to find out how or what for this allowance is used. This thesis consists of a theoretical and a practical part. In the theoretical part I focused mainly on the purpose, the principles and basic functions of the allowance. I have also described who is and who is not entitled to the allowance, and when such entitlement may extinguish. In this part, I also focused on what the allowance is intended for and what it has to be properly utilized for. Furthermore, I mentioned in my thesis the inspection in accordance with the Social Services Act and the means of protection applied by the state in order to prevent the abuse of the allowance. In the theoretical part, I also mentioned the history of this allowance when it still was an allowance for attending a close person. Due to the fact that the attendance allowance is intended for people who are disadvantaged in some way, I also put a chapter on disability into the theoretical part, where I gave a definition of disability, its types and forms or for example specific needs that result from such disability. In the second, practical part, the qualitative research method was applied. Data collection was conducted by questioning using the technique of a semi-controlled interview. Interviews were conducted with six communication partners that I have selected using the "snowball" method, so called accretion. The aim of this thesis was mainly to determine how or what for the attendance allowance is used by ist beneficiaries. Whether the amount of the attendance allowance is sufficient for its users to cover the costs of providing the social service. Whether users because of the low value of the attendance will be required to limit their individual needs and interests in some way. Whether users have identified some changes after the amendment of the Social Services Act. For the above objectives I tried to get the answers needed to solve the respective issue.
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Diversity, phylogeny and phylogeography of free-living amoebae
TYML, Tomáš
This thesis consists of seven published papers on free-living amoebae (FLA), members of Amoebozoa, Excavata: Heterolobosea, and Cercozoa, and covers three main topics: (i) FLA as potential fish pathogens, (ii) diversity and phylogeography of FLA, and (iii) FLA as hosts of prokaryotic organisms. Diverse methodological approaches were used including culture-dependent techniques for isolation and identification of free-living amoebae, molecular phylogenetics, fluorescent in situ hybridization, and transmission electron microscopy.
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Comfort of mothers during childbrith
HANZALOVÁ, Martina
This thesis for a bachelor's degree is dealing with the comforts of expectant mother in the process of delivery. A theoretical part is divided into three main chapters. The first chapter covers the delivery description and its classification. The second chapter deals with an inclusive nursing care for a mother-to-be in the process of delivery and a midwife's care during every particular labour phase. The last chapter describes all aspects which affect the delivery process. The exploratory part of this thesis is focused on the contentment of women in labour with the offer of comforts during their delivery. I have set two aims. The first aim was focused on the women awareness of pharmacological and non-pharmacological techniques which cope with the pain in the process of delivery. The second aim was focused on the women contentment with comfort offer in the labour ward and the treatment of nursing staff. I have chosen three research questions: Which possibilities of pharmacological and non-pharmacological techniques do the women know and use to ease the pain in the process of delivery? Which relaxation aids have been offered in the process of delivery? To what extent the woman has been satisfied with the ambience and the nursing staff treatment? I chose the method of qualitative research. I carried on a survey to get the detailed and comprehensive information. The whole research was transferred to two main categories and its subcategories. During investigations it emerged that most respondents found the information on the Internet, in professional literature, antenatal courses etc. Hydroanalgesia appeared to be the most known alternative to ease the pain in the form of shower or bath. As far as pharmacological possibility is concerned the respondents mentioned only epidural analgesia. The comforts category describes general comforts which the midwife offers to the expectant mothers in the process of delivery. Antenatal preparation was given to most respondents with the previous consent and they were offered drinks in the labour ward. Most respondents were also offered non-pharmacological techniques to ease the pain such as relief positions, gymnastics ball, massage, hydroanalgesia etc. No respondent was offered epidural analgesia, however, one respondent was relieved with the help of pharmacotherapy. The thesis also deals with the people present in childbirth and the influence of ambience. It was shown that most respondents had no reservations. The category which assesses the women contentment with the midwives attitude towards expectant mothers shows that most women were satisfied. The midwives were not only mental support but also they took care about their comfort and informed about the process of delivery. There was only one case when the woman was not satisfied and she would appreciate to get more information from the midwives. Unprofessional attitude of the midwives has an influence on the respondent assessment. The research shows that public health needs not only routine work but mainly human attitude and communication. Midwives should behave sympathetically, be assertive towards the women in labour and relieve the pain with the help of all available techniques in such a demanding situation as delivery is.
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