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Application of the software support help desk into the process Facility management
Běhounková, Jitka ; Hradil, Marek (referee) ; Kříž, Jiří (advisor)
The work deals with a importance of the tool HelpDesk for Facility management environment, which covers a aggregate of services in the area of real estate management. The work analyses the effects on operation (event. requirements on manpower, acceleration of requirements servicing, improvement of services) after the system application with respect to requirements of the middle and top management (e.g. not increase of the human resources, an opportunity to course monitoring of problem solving, providing of data sources for negotiation with suppliers). A part of solving is a proposal of architecture for the whole system with the accent on an integration with typical applications in the Facility management environment (Asset Management Systems) a an offer of own services (SOA - Service-oriented architecture). The goal of work will the selection of the optimal platform for solving (web application, form application) and proposal of basic data structures.
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Property record based on RFID technology
Černý, Jakub ; Dydowicz,, Petr (referee) ; Kříž, Jiří (advisor)
This bachelor work focuses on the study of the modern technology of RFID tags and its application at Faculty of Business and Management in Brno. The main subject of this work is to use this technology as a replacement of barcode technology with the intention of raising processing speed, effectiveness and protection against stealing.
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Concept of system which supports cars sales and servis
Pavlas, Vojtěch ; Štefáčková, Bohdana (referee) ; Dydowicz, Petr (advisor)
The aim of this diploma thesis is to create a proposal of informational system for C&K corporation. This company has got two separated commercial premises and deals with distribution and servicing of three different brands of cars. This diploma thesis could act as a basis for programming company which would decide to create an informational system exactly for C&K corporation in future. Among others the tendency of this proposal is to make a provision for different informational needs of certain imployees in certain working positions. Another aim is also to propose the concept of informational system with the emphasis on the maximum efficiency and user’s comfort.
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Customer Relationship Management
Oškrdová, Petra ; Cichra, Rostislav (referee) ; Videcká, Zdeňka (advisor)
This diploma thesis is concerned with proposal and analysis new database software helping by CRM system for already exists foreign company, which has own branch office in Czech Republic. There is current database system deficient in the company. There is necessary to propose the new software, which will be operating more effectively.
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HF RFID tag emulator
Neužil, Ondřej ; Derbek, Vojtěch (referee) ; Vychodil, Josef (advisor)
This thesis contains the basic information about the Radio Frequency Identification (RFID) technology. It describes its main principles and usage. The main goal of this thesis is to design a RFID tag emulator for HF band according standard ISO 15693 that should emulate the long-range contactless smart card. The design includes the selection of the suitable components, such as a microprocessor - the core of the whole emulator, or calculation of the efficient integrated coil dimensions on a printed circuit and software for communication between the RFID reader card and the emulator.
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