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Prevention and Control of working Conflicts
Štěpánková, Markéta ; Procházka, Jan (referee) ; Franková, Emilie (advisor)
This thesis elaborates basic overview of communication tools dealing with the prevention of work-related conflicts. The work examines the conflicts of tax advisers in the course of their practice and identifies gaps in communication. As an integral part of the thesis was made a survey focusing on problems in communication between a tax adviser and client. Based on these findings were suggested measures for improvement.
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Solving of Group Conflicts in Kindergarten (from the point of view headmisresses and headmasters of the Central Bohemian Region kindergartens)
Dvořáková, Jana ; Trojanová, Irena (advisor) ; Lisnerová, Romana (referee)
This dissertation inquires into the issue of solving group conflicts in kindergartens, presents opinions, quotations and comparison of Czech and foreign authors, derives from both local and foreign sources. In the theoretical part it brings forth findings from the stated area, defines the term "conflict", delineates the basic types of conflicts, deals with group conflicts in the context of the influence of an individual on the inception of a conflict. In the second half of the theoretical part it focuses on the settlement and prevention of conflicts. The research, coming from the goal of the inquiry, is directed in the same spirit. The research part presents the results of the inquiry, describing and analysing the causes and solutions of group conflicts in practice. The evaluation then leads to answering the research questions. The work is designed so the broadest range of headmasters and administrators of kindergartens could make use of it.
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Conflicts in the workplace
Fabianová, Ivana ; Michalík, David (advisor) ; Štětovská, Iva (referee)
(in English) Bachelor thesis writes about conflict as a normal and natural part of a workplace. It discusses the conflicts in the workplace and in a human life as a helpful factor of changes, but also a source of dissatisfactions, depressions, despair in case of being unsolved. Thesis describes conflict division styles, conflict resolution styles and personal assumptions of conflict perception. In the work teams part I am writing about differences between work team and work group, then I am describing division of teams and I am presenting several developmental theories. Thesis also follows up socio- psychlogical aspects of team membership and team work. It focuses also on team relations mapping. Other element of thesis is a description of symmetrical and asymmetrical communication. Identification of relationship between communication style and conflict presence is a subject of experiment proposal.
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Solving of Group Conflicts in Kindergarten (from the point of view headmisresses and headmasters of the Central Bohemian Region kindergartens)
Dvořáková, Jana ; Trojanová, Irena (advisor) ; Lisnerová, Romana (referee)
This dissertation inquires into the issue of solving group conflicts in kindergartens, presents opinions, quotations and comparison of Czech and foreign authors, derives from both local and foreign sources. In the theoretical part it brings forth findings from the stated area, defines the term "conflict", delineates the basic types of conflicts, deals with group conflicts in the context of the influence of an individual on the inception of a conflict. In the second half of the theoretical part it focuses on the settlement and prevention of conflicts. The research, coming from the goal of the inquiry, is directed in the same spirit. The research part presents the results of the inquiry, describing and analysing the causes and solutions of group conflicts in practice. The evaluation then leads to answering the research questions. The work is designed so the broadest range of headmasters and administrators of kindergartens could make use of it.
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Prevention and Control of working Conflicts
Štěpánková, Markéta ; Procházka, Jan (referee) ; Franková, Emilie (advisor)
This thesis elaborates basic overview of communication tools dealing with the prevention of work-related conflicts. The work examines the conflicts of tax advisers in the course of their practice and identifies gaps in communication. As an integral part of the thesis was made a survey focusing on problems in communication between a tax adviser and client. Based on these findings were suggested measures for improvement.
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