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Business Process Analysis
Mička, David ; Burget, Radek (referee) ; Hruška, Tomáš (advisor)
The goal of this thesis is to design a method of business process analysis, with the focus on process optimalization by using Predictive Maintenance, creation of a suitable prototype for this method and evaluation of practical applicability. The basis of this thesis is the research of study group led by Prof.dr.ir. W.M.P. van der Aalst revolving around process mining and tools for his examination. The same study group also created the program ProM used in this thesis.
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Business Process Analysis
Mička, David ; Burget, Radek (referee) ; Hruška, Tomáš (advisor)
The goal of this thesis is to design a method of business process analysis, with the focus on process optimalization by using Predictive Maintenance, creation of a suitable prototype for this method and evaluation of practical applicability. The basis of this thesis is the research of study group led by Prof.dr.ir. W.M.P. van der Aalst revolving around process mining and tools for his examination. The same study group also created the program ProM used in this thesis.
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Creation of Functional Requirements for IS from Process Analysis of an Organization
Mařík, Ondřej ; Svatoš, Oleg (advisor) ; Řepa, Václav (referee)
The thesis focuses on the creation of functional requirements for an information system based on process analysis of an organization. In the theoretical part introduces the reader to the basic concepts related to business processes, their modeling and relationship with the company information system. Then, two approaches to analysing the functioning of the organization are presented, namely the approach of consultancy company Logio and the MMABP methodology. The practical part describes a real project of process analysis and creation of functional requirements for IS of a trading company. The MMABP approach is then applied to the same company. In conclusion, suitability of both approaches is evaluated and observed differences between them are identified.
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The business process optimization and design of implementation in the company APS Holding SE
Brunát, Tomáš ; Říhová, Zora (advisor) ; Borovec, Tomáš (referee)
The thesis is mainly driven by the modelling of business processes focusing on process optimization namely processes related to Investment Banking. The main goal of the thesis is driven by the EPC process modelling for optimization the key Investment process in a particular company APS HOLDING SE. The theoretical part contains processes descriptions optimizations and process modelling standards. The practical part is devoted to design and optimize of the process related to Debt Assets Investment Banking under the EPC modelling standards. Each part of the Investment process is described below the model. Reader can feel more comfortable by using the glossary of terms attached in appendix. Focus on higher efficiency of the Investment management process will be the key goal for the company management in 2016.
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Analysis of process development in GreenCube, s.r.o.
Bartaloš, Petr ; Kalina, Jaroslav (advisor) ; Řezníček, Václav (referee)
The master thesis deals with optimization of business processes in a telecommunication company views of knowledge management. For this purpose, attention is paid to the following areas, namely knowledge management, implementation methodologies of knowledge management, process analysis and process optimization. The theoretical part deals mainly with the link between knowledge management and ways of managing organizations, it presents a theoretical framework necessary for the practical part of the work, which is based on implementation of monitoring system using selected methodology in an environment of selected organization.
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Analysis of a Specific Company from the Perspective of CRM
Svoboda, Mikuláš ; Malinová, Ludmila (advisor) ; Jánský, Pavel (referee)
The bachelor thesis is in theoretical part explaining the term CRM, its history, development and modern trends. It describes company procedures and various CRM functions. It also discusses the theoretical benefits of CRM and its implementation in the company. The practical part introduces a real company, analyzes its business processes with a focus on their flaws and their subsequent optimization. It processes questionnaires filled out by the departments of sales and invoicing and interviews with the heads of these departments. Based on the acquired knowledge, recommendations for the introduction of CRM are made.
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Analysis of selected business processes of company Vadual Logistik s.r.o.
Blaho, Andrej ; Říhová, Zora (advisor) ; Dvořák, Martin (referee)
The aim of this bachelor thesis is the analysis of selected business processes of the company Vadual Logistik s.r.o. specialising in logistics. The thesis consists from two parts, the theoretical and the practical part. In the theoretical part author briefly introduces theoretical background of business process analysis, its main aspects and the evolvement of business process management from the functional to the process approach. The next chapter focuses on establishment of a process driven organisation and also process modelling. In practical part is introduced the company Vadual Logistics s.r.o. and its business activities. In the core of the thesis, there is provided the business process analysis and the analysis of selected business processes of the company and in the conclusion part recommendations are offered based on results found in the analysis.
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The business process optimization and design of implementation in the company Antee s.r.o.
Beneš, Eduard ; Říhová, Zora (advisor) ; Chmelíček, Petr (referee)
The diploma thesis deals with the issue of business process optimization in the company Antee s.r.o. The author has been working for this company for two years and he got a lot of experience with this kind of business processes. The business process optimization is very actual topic in every company because there are always many opportunities for its improvement. The aim of this thesis is to analyze the current status of business processes in the company Antee s.r.o. Then design their optimization for solving tasks much faster. The business process analysis is focused only on Helpdesk department. The contribution of the work is primarily in analyzing selected business processes and the usage of the proposal in the process. The introduction of the proposed solution should reduce the number of requests handled by Helpdesk as well as to offer customers a new service options.
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