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Use of coaching in hotel chains management
PANSKÁ, Markéta
Coaching has become a phenomenon of the 21st century. It is considered to be one of the most effective methods of personal and corporate development and the way of communication. When participating in management style, coaching tends to strengthen responsibility, creativity, motivation and power to overcome internal and external barriers obstructing staff improvement. The aim of the thesis is to analyze the use of coaching in hotel chains management. Borders disappearence, free trade and the internationalization process create favorable conditions and new opportunities for expansion of hotel chains, recruitment of international workforce as well as the arrival of large numbers of both domestic and foreign tourists. The society has discovered the extraordinary potential of multicultural teams, but also realizes the threat caused by their improper leading. Nowadays, the managers and directors are forced to work under increasing pressure. Firms and employees requirements are becoming more and more demanding. On one hand, flexibility, independence, expertise and ability to act effectively in crisis situations are needed. On the other hand, ambitions and aspirations of employees themselves are also getting more obvious. The companies already know that a well-chosen leadership styles lead to the attainment of corporate goals and achieve personal and professional staff developement. During the eight-month work placement in one of the leading Spanish hotel chain Iberostar on the Canary Islands was studied approach and management styles on different levels of the organizational structure. Based on observations, structured interviews and the actual involvement in the managerial team work, the study serving as a basis for a final proposal for the application of coaching in this particular chain has been created. Considering the international work environment and multicultural teams, so typical just for tourism industry, the issue of cross-cultural management is also discussed. The previous coaching and intercultural communication studies at Johannes Kepler University in Linz have become the theoretical basis in this area.
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The analysis of manager training and development
Honsová, Veronika ; Stříteský, Marek (advisor) ; Šikýř, Martin (referee)
The bachelor thesis focuses on education and development of managers at AV Media. The aim of the work is to analyze the manager training system and development in the company by emphasizing the strengths and weaknesses of the system and proposing optimization methods. The theoretical part defines the basic concepts, such as training and development and the role of the manager in the company. Further the various stages of the training cycle, including identification of training needs, planning, implementation and evaluation are discussed. The practical part includes possible adjustments of AV MEDIA with an analysis of the manager education system, which is set in the company. The analysis is based on an interview with the HR manager of the company, internal documents and a questionnaire survey among the managers of the company. The last part includes a summary of the analysis and an evaluation system together with proposals for improvements following the latest trends and knowledge in the field.
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Contemporary Trends in Education of Managers
Dobruská, Iva ; Hiršová, Miloslava (advisor) ; Syrovátka, Oldřich (referee)
This thesis charts the developments that have occurred in the field of managerial education specifically from the perspective of the current trends in educational programmes both in the Czech Republic as well as abroad. The theoretical section of the thesis consists of a pilot study aimed at the demand for educational and developmental programmes amongst a selected research sample of managers and also at an analysis of the supply offered by a sample of educational organisations located in the City of Prague. Based on the information that was gathered, certain conclusions were drawn and recommendations made for modifying the study programmes offered by the Faculty of Management of the University of Economics.
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