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Management quality - The customer view of a product audit
BUCHLOVIČOVÁ, Kateřina
This graduation theses deals with quality, quality control system, ISO rules and audit of product. Chosen firm is characterized in the practical part of the document, there is explanation of the implementation ISO rules in company. Then I occupy by creation of instruction: quality monitoring in the workroom. Other part of document deals with characteristic of monitored product parameters and using FMEA method. I get at product values of customer and I design methodics for finding customers satisfaction in the ending of document.
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Software support for project management, proposal and implementation of solution according to IT company requirements
Petřík, Tomáš ; Chlapek, Dušan (advisor) ; Kvasňa, Roman (referee)
This diploma thesis focuses at first on COBIT and CMMI for Development methodics from a software project management support point of view. Based on those methodics is a current state of processes and software support analysis performed in unmentioned real IT company and list of necessary changes is created. This thesis also contains overview of chosen open-source tools supporting project management and describes benefits of using them in combination. Crucial part is about implementation of those selected tools, changes performed in processes and in current tailor made application. Before and after changes is process maturity state assigned based on used methodics. At the end is described verification of achieved results based on pilot operation of updated processes, and new or updated software tools for its support.
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Selection and implementation of a CRM system
Vermach, Jiří ; Kunstová, Renáta (advisor) ; Chocholatý, Drahomír (referee)
This work deals with the selection and implementation of a CRM system for a real company, which is ALVILA SYSTEMS, s. r. o. The work is based on my participation in the process of choosing and implementing a CRM system and it aims to analyse the initial state of ALVILA SYSTEMS, s. r. o., to illustrate the selection of a CRM system using the multi-criteria selection process and the implementation of the CRM system. The contribution of this work is to show one of possible procedures, how CRM system can be chosen and then to describe the process of implementing SugarCRM in company ALVILA SYSTEMS, s. r. o. In the first part I shortly describe the state of the company ALVILA SYSTEMS, s. r. o., there is a description of the processes before the implementation of a CRM system and drawing up requirements for the selection of a CRM system. In the second part I analyse the market with Open Source CRM systems. After analysing the market and describing some CRM systems, one is to be chosen using the multi-criteria selection. The third part describes the implementation of SugarCRM.
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Methodology ICONIX Process
Válková, Jana ; Pavlíčková, Jarmila (advisor) ; Kunstová, Renáta (referee)
The main part of this work deals with the introduction of agile, use case-driven methodology for software development ICONIX Process. The reader is first given to the principles of agile programming, which is followed by a detailed description of the methodology and all its stages with practical examples from the demonstration project - starting with a thorough requirements analysis, through design application, to outline the implementation and testing.
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Practical operation of the European arrest warrant in the EU
Skleničková, Lucie ; Druláková, Radka (advisor) ; Trávníčková, Zuzana (referee)
This thesis deals with European arrest warrant both in general and, primarily, in praxis. In the first part it describes historical development of the judicial cooperation leading to the adoption of the Framework Decision on the European Arrest Warrant. Then the European arrest warrant and extradition are compared and its key principles encapsulated. Further, the thesis discusses problems which occurred during implementation of this instrument in some of the Member states of the EU. Last chapter of this thesis offers a study of practical operation of the European arrest warrant. It is focused particularly on the number of European arrest warrants, willingness of the states to apply the possibilities established in the Framework decision, the ways of transmitting European arrest warrants and respecting of the given time limits.
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Differentiation of BONEGA products by blue ocean strategy
Hudeček, Michal ; Zamazalová, Marcela (advisor) ; Novinský, Marek (referee)
At the moment, one of the biggest problems BONEGA company is dealing with is blocked access to wholesale networks by strong multinational corporations. One of the solutions is to introduce such unique and different products that customers force wholesales to offer BONEGA products as other competitors would not provide comparable devices. This thesis evaluate existing approaches to differantiation. The most suitable solution for current situation of BONEGA is blue ocean strategy. However, it has several unsolved issues, especially when applied to manufacturing firm with wide range of products, that are being solved in this paper. In order to gain long term competitive advantage based on value innovation, blue ocean strategy must be implemented into company's culture. Therefore a pilot realization of the process was undertaken. It brought several new ideas for differentiation and also valuable knowledge about adoption of the process into day-to-day company life. Those findings are also part of this work.
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Methodology of Implementation of Complex Retail Solutions in Life Style Retail
Příklenk, Lukáš ; Novotný, Ota (advisor) ; Pour, Jan (referee)
The retail companies have a very conservative approach concerning IT expenses and innovations. Maybe for this reason, it is now the best time for changing an IT infrastructure and a complex retail solution. Most of the companies need to optimize their processes due to the financial crisis to achieve a competitive advantage. There are many differences among the retail companies - these differences may cause that an implementation of a software solution is tricky. It is important to be aware of such aspects when implementing the software solution. The main aim of this work is to design, extend and optimize a methodology of implementation of a complex retail solution. The new methodology is quite general - it might be used for an implementation of any POS solution. The goal of new methodology is to improve top line and margin. Finally, it shall bring a bigger satisfaction to the customer. I divided this work into several main chapters. First chapter is dedicated to the specifics of retail companies - how they work, which processes they use, how much they invest into the IT. The second part contains an analysis of POS solutions available on the Czech market and a brief description of the particular software solutions with their market share. The third part is dedicated to the RIM methodology designed by Microsoft Corporation. The fourth - and the main part of my work - contains an extension of the RIM methodology. In the final part I sum up the main achievements of this work and evaluate the new extended methodology. In the appendix, I compared some examples with the real figures to the new methodology.
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Problems of implementation of ICT projects in the selected company
Thienelová, Renata ; Mejzlík, Ladislav (advisor) ; Hora, Michal (referee)
Thesis deals with the implementation of a new information system for recording attendance. The first part is focused on the theoretical definition of basic concepts and legislation what is needed for recording the work. The second part describes the various phases of the implementation of ICT system within the company. The main part of this thesis is a practical example of the implementation the system for recording the work in the selected company and its consequent accounting impact.
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Implementation of product Alfresco in a small firm
Čech, Štěpán ; Kunstová, Renáta (advisor) ; Benáčanová, Helena (referee)
The thesis is concerned with the implementation of a document management system (DMS) in a small firm where I've been working for almost 4 years as an information technician. The aim of the thesis is to implement the particular DMS product that is in this case an open system Alfresco. The project of the implementation itself is preceded by the firm analysis phase that includes a process analysis, an analysis of relevant documents as well as an economic analysis. Through this analysis series of inadequacies in work activities of individual employees were recognized and these are aimed to be minimized or eliminated with the help of the Alfresco system implementation. Within the scope of project stages description concerning the implementation of the Alfresco the thesis is focused especially on the analysis phases and solution design, the implementation, the customization and finally the operation. Throughout the above mentioned stages a new structure of some processes is suggested, including a change of the firm organization structure, furthermore basic functions of Alfresco system are described and a fundamental rules framework is defined to know how to use the Alfresco system in concrete cases. The end of the thesis contains an evaluation whether to apply the Alfresco system in a small firm or not and further a three-month's testing period and its influence on the firm is being discussed.
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