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Implementation of JIRA in a selected company
Štalmach, Tomáš ; Pour, Jan (advisor) ; Basl, Josef (referee)
This diploma thesis deals with implementation of JIRA in a selected company. The aim of the thesis is to propose solution design for implementation of JIRA in order to support the processes of the company and also eliminate the problems occuring at present. The thesis is divided into three parts. The introduction of section provides a theoretical basis for the thesis, which consists of a description of the essential characteristics ADLM tools, analysis of the current competitors of the company Atlassian, which develops JIRA, and also description of the functionality of JIRA and plugins integrable with JIRA. The beginning of the second part consists of basic information about selected company, the defined processes and problems which new solution should eliminate. The core of practical part includes solution design for implementation of JIRA within the defined processes. The last part deals with the evaluation of implementation, proposal of possible improvements and generalization of experience gained in the implementation.
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Analysis and design of a system for the support of distant management staff
Šatánek, Josef ; Oškrdal, Václav (advisor) ; Poštulka, Petr (referee)
The main objective of this thesis is to make an analysis and to design of a system for the support of distant management staff. An emphasis is placed upon the system design for effective utilization in practice and openness for further development. The theoretical part is divided into three main chapters. The first chapter is about describing the issues of process and project management in terms of the focus of this thesis. The output of this chapter is a list of the general requirements of the system for the support of distant management staff. In the second chapter is an analysis of the market with systems that best meet the defined general requirements. The third chapter is about describing the methods which are used in the practical part of this thesis. The practical part is mainly about realizing the main objective of this thesis. The practical part is divided into three main chapters. The first chapter contains a catalog of requirements for the system for support remote management staff. The second chapter is describing the design of the requirements defined in the first chapter of practical part. The last chapter of this thesis contains a comparison of the designed system and other systems of a similar type.
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Requirements analysis and design of registration IS - case study
Adámek, Vlastimil ; Oškrdal, Václav (advisor) ; Veber, Jaromír (referee)
The main goal of this thesis is to create a catalog of requirements for registration information system for a large security company. The thesis is compile as a guide for the selection of possible solutions to the problem arising from the absence of information registration system and the transition to record data in electronic form also known as a paperless concept. The secondary objective is to introduce best practices for requirements management. The theoretical part consists of six main chapters. First introduces the basic concepts. As I consider the most important part of the next chapter dealing with the demands, with an emphasis on the importance of requirements. At the same time in this chapter will try to fulfill the secondary goal. Easily describe the role of project manager and an analysis based on the findings of the current situation of enterprises in the Czech Republic regarding IT. The final part of the theoretical part is based on the performance of the most basic methods of data collection requirements. The practical part is based on information from the theoretical part, knowledge of the educated subjects and experience of working as security guard. It is carefully selected and suitable method for gathering requirements, and this choice is explained in detail. After analyzing the requirements is made requirements catalog, which is the output of the whole work. Constructing a catalog of requirements is thus completed the first phase of project planning, and to collect and analyze requirements. Output of the thesis can be used for the second phase and system development.
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HelpDesk - comparison of systems and implementation design of the chosen
Fiala, Petr ; Bruckner, Tomáš (advisor) ; Šedivá, Zuzana (referee)
In the theoretical part, I will explain what is a HelpDesk system, the principles of its functioning and ways of application. I will describe ITIL methodology with regard to its purpose and use including the description of important managements. The benefit of my paper will be the survey of the Czech market and comparison of HelpDesk systems with regard to their properties, price, price of support, position in the market, advantages and disadvantages, licenses and other important aspects. In the practical part, I will describe the way of implementing the selected HelpDesk system, its implementation in a company and technical equipment requirements.
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Use of marketing in a chosen retail unit
SEDLÁKOVÁ, Soňa
The title of bachelor work is Use of marketing in a chosen retail unit. The main objective of this bachelor thesis is evaluation of using marketing in a chosen retail unit and potential proposal of change. The theoretical part is based on the analysis of professional literature and investigates basic terminology, such as requirement, wish, needs, marketing and retail unit. In the practical part is analyzed chosen retail unit, specifically Flosman in Počátky. Information about this retail unit was collected through structured interviews with store managers and through marketing research. In conclusion, the information was evaluated and proposed changes.
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Requirements analysis and design of IS - case study
Plechatý, Radek ; Oškrdal, Václav (advisor) ; Pavlíček, Antonín (referee)
The aim of the thesis is to acquaint the readers with the concept of acquiring requirements for the information system design. The theoretical part of the thesis defines what a requirement is, what different types of requirements there are, the structure of the requirement catalogue and the role of an analyst while acquiring user requirements. The theoretical part then describes methods used to acquire and record requirements. The practical part applies the discussed topics to real life organization. The two most effective methods for acquiring and recording requirements are selected for this organization. The organization undergoes a requirement analysis with the use of these methods. Requirement catalogue is created based on this analysis. The catalogue will assist in designing a new information system for the organization.
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Analysis and optimization of the Service Desk using BI
Gregor, Petr ; Novotný, Ota (advisor) ; Maryška, Miloš (referee)
The objective of this master thesis is to optimize a number of service desk operators in Atos IT Solutions and Services s.r.o. The thesis introduces a general and ITIL methodology definition of the service desk. The practical analysis section covers data mining in order to carry out an analysis and propose measures leading to optimal utilization of service desk employees. The method applied in the thesis allows a creation of service desk services demand predictions for any given period of time.
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Special models of the theory of queue
Otarbayeva, Zhamilya ; Kořenář, Václav (advisor) ; Šindelářová, Irena (referee)
Abstract Title: Special models of the theory of queue Author: Zhamilya Otarbayeva Department: Department of Econometrics Supervisor: Ing. Václav Kořenář, CSc. The main aim of this work is describe more complicated queuing models. Firstly I described the models with priority. There are mentioned three types of them: relative, absolute and dynamic. For describing I used formulas and examples from people's life for showing situations where we can meet such kind of queuing models. The second theoretical part contains description of non-Poisson models. I explain four of them: model with Erlang's input and exponential service time, Poisson's input with Erlang's service time, deterministic and general distributions. There are shown formulas for average waiting time in queue, average number of requests in queue and in the system. In practical part are illustrated examples for some models, which were described. The main characteristics of the queuing system are mentioned in the first chapter of this work.
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Software requirements in banking
Janoušková, Irena ; Pavlíčková, Jarmila (advisor) ; Maryška, Miloš (referee)
This diploma thesis deals with the areas of requirements management in large organizations, especially banks. Bank projects have their own characteristics, as well as the banking environment as such. The paper will analyze the problem of requirements management in general and during description of best practices and methodological procedures attention will be drawn to the peculiar characteristics of the banking environment. This thesis focuses mainly on methodological and personal aspects of requirements management - the role of the analyst and the requirements management methodology. One of the main goals is selection of requiremets management methodology suitable for use in banks. Other important objectives are the description of best practices and mapping of the description of requirements management in the most widely used software development methodologies. The paper can serve as a textbook for junior analysts and other team members, or as a reference guide. Well-educated analyst and knowledgeable project team members enhance probability of a successful completion of the project and objectives achievement within set deadlines, budget and to everyone's satisfaction.
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