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Optimization of Core Business Processes
Garčár, Dalibor ; Juřica, Pavel (referee) ; Mazlová, Tamara (advisor)
Bachelor thesis deals with the proposal of optimization of core business processes in the company. It specifies what the proces is, defines major differences between process and functional management, describes selected methods of process optimization and compares theoretical knowledge with reality. It contains thorough analysis of the current state of the main business processes. The proposal addresses the improvement of processes as optimized procedural maps while using the ARIS method which provides an improved model of the company.
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Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer
Štanglica, Jakub ; Očenášek, Pavel (referee) ; Květoňová, Šárka (advisor)
This master's thesis deals with modeling of processes of the selected framework for complex management of business informatics using ARIS Designer tool. The reader is introduced into problematics of process approach to business management and process modeling. The next part of this master's thesis introduces some notations and approaches to process modeling and then closer describes the ARIS methodics and tools. The next part of this document focuses on a few frameworks for business IT management and closer describes the ITIL framework and its processes. The second half of this master's thesis describes creation of the model of ITIL framework processes.
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ITIL and COBIT Implementation in ARIS Toolset
Škoviera, Martin ; Kreslíková, Jitka (referee) ; Rychlý, Marek (advisor)
This master's thesis explores the topic of guidance for the COBIT framework and ITIL library in the context of business process management. It encompasses various process modelling languages and diagrams for companies active in information and communication technologies. Through the selected ARIS tool set and the mapping of all 64 processes, the establishment of individual processes can now be achieved, which is explained by modelling a total of 101 diagrams. The thesis also contains an example of process deployment for a selected company, which is accompanied by an implementation of a dashboard application that monitors the ticket flow of service operation processes.
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Design of the Erasmus Programme Information Support
Šlechta, Jan ; Binder, Tomáš (referee) ; Kříž, Jiří (advisor)
This thesis deals with reengineering of Erasmsus process framework and conceptual design of its information support. Analytical part is focused to description of current state of ERASMUS programme and European education system. In the same part, advantages and shortcomings of current situation are analyzed. The output of this analysis is set of strengths and weaknesses of current solution. Based on this information, the conceptual design of the information support core is designed. At the end, potential further steps of designing of this project are discussed.
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Analysis of the information system of the a dental clinic and improvements design
Tůma, David ; Vencovský, Filip (advisor) ; Potančok, Martin (referee)
The thesis deals with information system analysis of a particular company from dentistry. The main goal of this thesis is to design changes of information system or business procceses which will make company's busines policies clearer and more effective. Process modeling is used to achieve the main goal considering user's feedback of current information system. Furthermore, the thesis uses requirements analysis with the help of selected methods, again with user's feedback. Subsequently, the work deals with comparison of gained requirements with current solution of information system. Last part is dedicated to proposal of specific changes. Main contribution of the thesis is detection of shortages of current information system. These proposals and identified shortages can be used by examined company and also by newly established companies in this industry or by producer of current information system.
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Process analysis and optimization of private university
Větrovec, Michal ; Vencovský, Filip (advisor) ; Voříšek, Jiří (referee)
This work is focused on the analysis and optimization of chosen processes of private university. The objective is to find such optimization which would improve functioning by transferring part of activities from original roles to students or to another employees. The first part of this work contains theory which explains processes and used methodologies. The second part is practical, at first it describes analyzed private university and the process of analysis. In next part the process analysis and optimization suggestion are described. The end consists of summary of the thesis and it comes with specific solution which answers to the main objective.
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Process Management in the International IT Company
Machalová, Sandra ; Chlapek, Dušan (advisor)
An incentive for origin of this diploma work was an effort to bring a solution for a troubleshooting area in an international IT company ́s process management where the author was working for more than one and half year and which subsidiary is based in the Czech Republic. The goal of the work is not even to bring a solution in a form of redesign below spcificated process area with suggestion for implementation, but also to bring the reader overview on one possible way how to design and model processes implemented by a certain company. The private objective of the author is to enlarge her own experience with analysis and process modelling portfolio. Goals were achieved by study of a lot of internal resources in a form of documents, documentation and also by study of a scientific literature and scientific topics published in Internet. Moreover there was needed to realize several interviews with employees, analyze all founded information and suggest a solution with regards to given conditions and restrictions. A contribution of this work is in a transparent elaboration of a given reengineering ́s problems, starting with methodics designed for reengineering, through tools used for modelling to solution of a practical task. This work also reveals a process management approach one of the top IT company effecting the international markets, also with description of methods and tools used to it ́s support.
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Procesní model obchodní společnosti
Vyleťal, Petr ; Doc. Ing. Jan Pour, CSc. (advisor) ; ing. Daniel Tobolka, Ph.D (referee)
Process management is frequently used term these days. The aim of this diploma thesis is to explain, what „process“ actually means, what has been the historical evolution, what are its alternatives, but mainly what are the benefits for the company. Even though the title of this thesis is „Process model of trading company“, its content goes further than that. Creation of company’s process model is only one part, even though important, of the process- based management of the company (Business Process Management, BPM). Moreover, the methods and procedures described in this thesis can be used almost in any company, not only in the trading one. The main contribution of this thesis is in its broad view of process management. This thesis deals with some topics, which at the first sight don’t even relate to BPM (ISO standards or Change Management). Nevertheless, after closer examination the link becomes obvious. Most of the methods described in the theoretical part of this document are later used in its practical part for the BPM implementation proposal in the concrete company. The read is thus given an option to immediately confront theory with reality and visualize sometimes very general theoretical procedures. This document is structured in 5 chapters. The first chapter introduces a reader to this thesis topic, reasons for its selection and the aims, benefits and limitations. The second chapter shows the meaning of process management in the broader context of related concepts. The aim of the third chapter is to show practical use of process management. The fourth chapter is dedicated to implementation proposal of BPM in specific company. First, the company is described and its main aspects analyzed, which enables to present the company strategy. Then, the most important company processes are modeled and described, together with their evaluation and optimization proposal. The benefits and advantages of BPM are outlined in the closing chapter.
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Standards and methodics of Business Process Modelling
Adjei, Daniela ; Vilím, Tomáš (advisor) ; Martanová, Kateřina (referee)
This thesis is a recherché of some significant standards and methodics of Business Process Modeling. The importance of Business Processes, Process Management and Process Modeling has significantly increased over the past years and is thus becoming one of the key competitiveness factors of an organization. Business Process Modeling is not only used on the field of analysis and optimization of Business Processes and Business Process Reengineering, but also in the areas of inter-company cooperation, Business Information Systems and Web services. The thesis describes following standards and methodics: IDEF, UML, BPMN, BPML, BPEL, EPC, ARIS, MMABP. It also suggests a procedure, which the company can follow while selecting a suitable standard and a general classification of standards.
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