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CRM Implementation in flow-r
Bukovský, Josef ; Pour, Jan (advisor) ; Plachý, Pavel (referee)
This paper addresses the issue of the implementation of CRM in the personnel agency flowr s.r.o. The aim is to analyze the state of the use of CRM in the company, to identify possible areas for improvement, design and implement measures that will optimize the use of CRM and evaluate the impact of this work on the use of CRM in the company. Objectives of the paper are fulfilled by the analysis of the company and its needs, identifying key issues and the establishment and implementation of the plan, which aims to eliminate these problems. The paper looks at user requirements from two perspectives, namely in terms of structure (analytical, operational and collaborative CRM) and from the perspective of the user relationship to the use of IS/ICT (user experience). The realized optimization plan is evaluated by questionnaire survey among company employees. The results show that even the fulfillment of all the requirements for CRM regarding covered system functionality is not sufficient for users acceptance. The main obstacles leading to a negative attitude are identified, originating from combination of previous unreliability and complexity of the solution and the errors occurring in the course of implementation.
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The role of recruitment agencies in the recruitment and selection of employees
Emmerová, Karolína ; Němec, Otakar (advisor) ; Langhamrová, Jitka (referee)
The main aim of my work is based on learned theoretical knowledge, gained personal experience and collaboration with recruitment agencies to analyze the situation of human resources in the Czech Republic and especially introduce professional selection procedure and obtain the most suitable candidate since recruitment agencies are professionals in their field. The biggest contribution of this thesis is in a comprehensive summary of theoretical and practical knowledge of such an important area as the selection of resources or those employees who are able to develop and form flourishing company. Firms do stand on people, what should be more important than correct selection of its employees. The work will also outline proposals and recommendations to improve services of recruitment agencies.
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The Modern Methods of Recruitment and Selection of Employees in Recruitment Agency
Tatarynava, Aksana ; Němec, Otakar (advisor) ; Kafková, Michaela (referee)
The thesis is focused on the analysis of different recruitment and selection methods of new employees; the thesis evaluates modern methods of recruitment and selection of candidates used in recruitment agency CPL Jobs and provides suggestions for improving of the process within the agency. The aim of this thesis is to examine the process of recruitment and selection of new employees as a key component of modern approaches of personnel management, to describe the tools for achieving efficient process and submit their own proposals for improving its effectiveness. The thesis is divided into two parts. The theoretical part defines the process of recruitment and selection of qualified manpower, describes different methods of recruitment and selection of employees in recruitment agency. The practical part is based on personal experience and contains the analysis of current situation of using different sources and methods of recruitment and selection of new candidates in recruitment agency CPL Jobs and submits its improvement and further enhancement of the effectiveness.
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The evaluation of the employment relationship - legal aspects and tax aspects in terms of CR
VANÍKOVÁ, Kateřina
The theoretical part of my bachelor thesis deals with the basic definition of characteristic terms: human resources management, recruiting, overlapping of functions, agency employment and kinds of employment relationship according to the Czech Labour Code. The practical part is focused on the characteristics of the selected business entity, study of literature and current legislation and the application of theoretical resources in the given company. In the selected limited company the overlapping of functions were founded and in the thesis is described how eliminate this legal problem. The proposal of improvements under the Commercial Code are suggested, based on the findings.
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The analysis of services provided by personal agency
KÁCHOVÁ, Veronika
This work was aimed at analysing services provided by personal agency Manpower and finding their quality via the key clients. Firstly, the labour market in the Czech Republic with accent on the region of Písek, where the cooperating branch of Manpower operates, was analysed. After the deep analysis of offered services, the planned questionnaire research was done with intention to discover the service quality from clients´ view. There were several options suggested to improve the current situation.
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Use and analysis of information system in personnel agency
Šutáková, Lucia ; Kleibl, Jiří (advisor) ; Stříteský, Marek (referee)
The information system is an important tool for optimizing and simplifying many operations and business processes, saving time and also money. Development of information technology is in constant activity, and is therefore not always easy to implement on time all the innovation. The number of pitfalls in the implementation and requirements grow with the development of IS / ICT market. This thesis aims to analyze the information system and the satisfaction of its users in the selected personnel agency through a survey and proposal for solving the deficiencies, which respondents have identified.
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Job Applicant`s Self-Presentation in Written Form Before an Interview
NEKOLOVÁ, Adéla
The graduation thesis deals with the function of a CV in the process of finding an employment, particularly in the period before a face-to-face job interview. The subject matter is observed from the point of view of the employer and of the job applicant as well. In the theoretical part, the crucial terms are explicated and the preparations before the appointment are described. The practical part of the thesis confronts and observes theoretical information taken from a sample that consisted of sixty real CVs. Data in the theoretical part is compared with real facts. On the basis of this confrontation, conclusions concerning various categories as well as the whole issue are made.
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Use of internet in personal agency
Zatloukal, Petr ; Sedláček, Jiří (advisor) ; Prajzler, Tomáš (referee)
Thesis describes level of current use of internet within Advanced Search Technology and suggests further possibilities of internet tools involvement into the company business processes. Main target of the thesis is to monitor processes of current business model, to identify the tools used in them and define role of the tools for particular process. Thesis further analyses the use of these tools regarding current trends, company competitors and the data observed by questionaire sent to employees, candidates and competitors of Advanced Search Technology. Minor target is to find an innovative use of new tools or identify potential of use of the currently used tools. The thesis contains a proposal for networking platform within online communities Facebook and LinkedIn.
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Personal placement service - activity analysis
Budinská, Hana ; Drozen, František (advisor) ; Drozenová, Alice (referee)
Tato bakalářská práce je zaměřena na analýzu činnosti konkrétní personální agentury. Úvodní část je věnována postupům práce a charakteristice hlavních aktivit. Detailně jsou popsány metody výběru, získávání zaměstnanců a obsazování pracovních pozic. V druhé části práce je na základě konkrétních dat o počtu umístěných pracovníků analyzována její činnosti a efektivita práce. Uveden je také průzkum spokojenosti mezi zaměstnanci agentury, který je důležitý zejména pro zpětnou vazbu.
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