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Analysis the situation of a citizen in connection with an eGovernment tools.
Hladík, Martin ; Fortinová, Jana (advisor) ; Pour, Jan (referee)
The final thesis focuses on the issue of analyzing the situation of a citizen in connection with a services of the public administration. One of the main goals is to acquaint the reader with the services of the public administration, with the concept of eGovernment and provide a comparison of this area with other countries. These objectives are achieved by studying resources relating to Czech and foreign eGovernment and they are given to the theoretical part. The practical part is devoted to the specific life situations (services) within communication between citizen and public administration. These services were analyzed through a defined methodology to determine the level of friendliness in relation to the user and if necessary, make recommendations for improvement. The main part is devoted to the data box. The reader learns how to set up and activate the data box, what level the user interface is and what functionality can be used in connection with the data box. Benefit of this work is to familiarize the reader with the eGovernment projects in the Czech Republic. Another benefit is to familiarize the reader with the data box to levels that he will be able to use it.
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Nástroje eGovernmentu v praxi městského úřadu
Horáková, Dana
Horáková, D. The tools of eGovernment in the practice of. Bachelor thesis. Brno: MENDELU, 2015 This bachelor thesis analyses the tools of eGovernment for one specific civic authority. It is divided into two parts, the literature search and the personal work. The literature search contains the definition of basic terms related to eGovernment and the description of the basic tools. Among the tools belongs the filing service, electronic signature, agenda information systems, data messages, Czech Point and basic registers. Tools are described in relation to adequate legislative regulation. In the last part of the search is a short mention about the future of eGovernment. The personal work disassembles the tools of eGovernment from the practical viewpoint. The analysis is made in the civic authority of Dačice. At the end of the thesis I will mention some possible solutions to the problems that occurred.
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Aplikace e-Governmentu v menších regionech České republiky
Mertová, Petra
This bachelor thesis deals with the evaluation of the current functioning of e-Government and prepared conception of "Strategic framework for the develop-ment of eGovernment 2014+". The aim of bachelor thesis is identify major gaps and create a proposal to im-prove the quality of services e-Government in the region Boskovicko and Tišnovsko based on the survey evaluating experience and satisfaction of citizens with public administration in these regions.
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Služby Czech POINT jako součást E-governmentu v ČR
Weidemannová, Radka
This thesis deals with Czech POINT services provided as part of eGovernment with the main focus on Czech Post. The thesis consists of literary research and my own research. The literary research defines main notions concerning this issue, such as for example eGovernment, contact point, eGON and others, always in relation to the corresponding law. Also I present the complete list of all Czech POINT services with their brief characteristics. The literary research ends with service innovations in eGovernment. In my own research I find out the availability of Czech POINT sites in Žďár nad Sázavou. Especially, I focus on the branch of Czech Post office and municipality in Žďár nad Sázavou. I compare these two Czech POINT providers and reveal some problems. At the end of this part, I make suggestions for solving these problems.
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Impact of introduction of the data box system on effective communication in public administration
Svoboda, Jiří ; Toman, Prokop (advisor) ; Sigmund, Tomáš (referee)
Diploma work deals with current aspects of information systems in public administration. The thesis assesses impact of introduction of the data box system on effective communication in public administration and evaluates to what extend the data boxes are beneficial to citizens of this state. After definition of terms used in this field, first part of the work is focused on the e-Government project and its four pillars. Further, thesis evaluates effect of the e-Government project on reduction of administrative burden for businessmen and on the lives of citizens in the information society. The following part of the work highlights gaps in the legislation, which creates rules for the data box system and has got an immediate impact on the efficiency of their operation. The work also surveys effects of the data box system introduction on effective communication between state and local governments on the citizens of our country. Diploma work points out the problems of the data box system, analyses their causes and offers possible solutions.
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Business Process Management in Public Administration and eGovernment
Pávek, Jan ; Řepa, Václav (advisor) ; Potančok, Martin (referee)
The themes of this diploma work are the eGovernment in the Czech Republic and propose of effective communication with public administration. The first part examines the concept of eGovernment, compares different definitions and sets its own definition. Subsequently reveals the advantages and possible shortcomings of eGovernment and occupies with the principles in its implementation in public administration. The subject of the next section is a condition of eGovernment in the Czech Republic. It charts the development of its main pillars - data boxes, contact places Czech POINT and the system of basic registers. For each of them, I evaluate the current status and suggest possibilities for future development. The last part occupies with strategy for effective communication with public administration. Finally, I determine the main components for its successful implementation. The first main objective of this thesis is to evaluate the condition of eGovernment in the Czech Republic. There is crucial to reveal major shortcomings, including own suggestions of their eliminations and the possibility of further development. Another objective refers to effective communication with public administration. Its object is to design a strategy for this sphere. Consequently are defined pillars that will help increase communication efficiency. In the section on the analysis of the condition of eGovernment in the Czech Republic will be used different sources to achieve the objectives. These include articles on specialized servers, government press statements, journals, articles in the media and more. It will be used the rich experience of the author in relation to public services through his business activities. Strategy for effective communication will be determined by a number of methods adopted during the university studies. The work is contributive from the perspective of the public due to familiarization with the actual condition of the Czech eGovernment and also from the perspective of public administration through the proposal of partial improvements and solution of effective communication.
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Measuring the effectiveness of e-government
Tajtl, Martin ; Voříšek, Jiří (advisor) ; Stiegler, Petr (referee)
This paper describes problems of eGovernment and proposes way to measure e-Government services. Described is the state of the Czech eGovernment in detail to selected projects and in international comparison. The description shows that the development is still ongoing, but in a much slower pace than in the electronically advanced countries. Main identified problem is inconsequent strategic management and resortism, which is constraining deployment of cross-resort projects. Based on the description of the current situation and on the international experiences, author offers specific recommendations to future development of the electronization of public administration in the Czech Republic. In response on management problems is in this paper proposed and tested methodology for measuring the effectiveness of e-Government services. This methodology is an objective procedure of measuring the effectiveness of e-services which is providing feedback for service providers. Testing of methodology evaluates three services from taxation agenda and highlights their weaknesses, including the proposal of corrective solutions.
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Information system of the public administration in the Czech Republic
Hamouz, Ondřej ; Jandoš, Jaroslav (advisor) ; Voříšek, Jiří (referee)
In my thesis I focus on description of the Information system of the public administration in the Czech Republic and his two, so far fully launched, subsystems -- Czech POINT and Data boxes. Further I focus on description of the concepts, development, technical processing and mainly on the use of this systems. Next I present information about the future development plans of the Information system of the public administration and its both mentioned subsystems. Information system of public administration is nowadays still in the phase of development despite the fact that some of its components have been already launched. The goal of its development is to introduce greater use of information and communication technologies into functioning of the public administration as well as greater use of these technologies in communication with citizens and offices among them. System Czech POINT, that has been launched in 2008, is nowadays fully functional. This system si so called contact place of the public administration that citizens can turn to in the case of need of authorized printouts from several evidences and registers, that are maintained by the public administration, authorised conversion of documents or handling data boxes. In my thesis i mainly focus on the practical use of this system. Data boxes the example of tool of the straight communication with the public administration. Communication through this system is the full substitute to missive.
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