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Process analysis in AiP Safe, Ltd.
Chovítek, Jakub ; Říhová, Zora (advisor) ; Pobuda, Tomáš (referee)
The subject of the thesis is an process analysis in the company AiP Safe, Ltd. First, theoretical approaches and methods for organization and business process analysis are summarized. The best known modeling notations are also described. For the analysis of AiP Safe, Ltd. was chosen BSP method and for process modeling was chosen BPMN notation. The result of the work is a suggestion to establish strategic goals and strategies to achieve them, change in the organizational structure, optimization of selected processes, introduction of new metrics, introduction of new information system and recommendations based on the SWOT analysis.
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The implementation of Microsoft SharePoint in an advertising company
Graf, Pavel ; Kunstová, Renáta (advisor) ; Kapitán, Petr (referee)
This work deals with the implementation of Microsoft SharePoint in an advertising company CreativeDreams Ltd. especially for the purpose of projects and contacts documentation. An important part of this work is an analysis of the current state of company in order to design a solution tailored to the needs of the company. Besides documentation of projects and contracts, the application servers also as a support for internal administrative processes and simplifies or automatizes certain activities associated with the workload. It enables planning of activities throughtout duration of the project. Finally, the application facilitates the cooperation of all employees and simplifies access to information. The conclusion summarizes advantages and disadvantages of changes associated with the implementation of the application.
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Proposal for small enterprise information system
Hampelová, Dominika ; Doucek, Petr (advisor) ; Vleugels, Marta (referee)
The goal of this paper is a proposal of information system for e-shop LuxuryBags.cz (luxury goods rental and sale). In matter of fact it is a project focused on preparation of material for third party that would be able to implement new information system according to it for Luxury Bags s.r.o. Paper introduction is focused on process analysis and process optimalization, application part is based on information system and data base proposal. Conclusion is focused on implementation strategy proposal and final summary of key advantages.
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The process analysis of an online shop with design accessories
Červenka, Radek ; Oškrdal, Václav (advisor) ; Cvachová, Renata (referee)
The aim of this thesis is to analyze processes of an online shop with design accessories. The theoretical part of this thesis briefly describes business processes and history of process management. There are also mentioned notations and software, in which business processes are being modeled. The practical part analyzes several key processes of the company (online shop) and subsequently suggests how to optimize them. The whole practical part is focused on a real business that is very specific, so proposed changes of the analysis may not be used for a wider range of companies involved in selling goods through online shops.
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Design and Implementation of New Process for Call Center for Concrete Organization
Kyselová, Petra ; Střížová, Vlasta (advisor) ; Říhová, Zora (referee)
This paper deals with the definition of Corporate Communication and the specifics of telephonic communication with the customer, and further definition of the Process and Process Management focused on process analysis ,which is part of the practical part. Extensive section is devoted to practical study. The benefit of this paper is a comprehensive view at the business model of BEZREKLAMKY s.r.o. The paper deals with analyzing the present state of business model, under which are determined possibilities to increase the efficiency of the process. The last part is devoted to assess the advisability of establishing cooperation at a distance by phone. This process is designed with all the formalities so that it can be directly imlplemented into the current model.
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Process analysis (case study - streamlining the processing of credit)
Frantová, Eva ; Oškrdal, Václav (advisor) ; Řehák, Jiří (referee)
The thesis deals with process analysis (case study - streamlining the processing of credit). The thesis highlights the procedural problems encountered in a particular IT company in processing credit. The theme of the thesis implies the practical orientation of the work, even though the work is divided into two parts. The first and shorter part is a theoretical basis for the practical part. Author finds a possible solution to process problems in modeling of the credit processing's subprocesses and identifying and analyzing problems using the selected methodology PDCA. This methodology is selected on the basis of multi-criteria evaluation. The result of this work is the proposal of measures to identify procedural problems, which is a basis for streamlining the analysed process and its subprocesses. The thesis will be the basis for the introduction of procedural changes in processing credit. The PCDA methology is not complete just with analysis and identification of the problems, so the company will continue in collaboration with the author of the thesis to establish and monitor the proposed changes. Information for the thesis are drawn from business, internet and literary sources, but also from available scientific articles.
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Comparison of software products for management of law offices on the Czech market
Šimková, Hana ; Svatá, Vlasta (advisor) ; Bachmann, Petr (referee)
This final thesis analyzes the most represented complex software products for management of law offices on the Czech market. At the beginning of this paper are described specifics of law offices with their classification applicable for the Czech Republic and facts that distinguish the advocacy from other fields. The next part follows with characterization of particular law office, activities of this office and software products which are used there. Other part of this work is focused on a process analysis of the mentioned law office which is introduced by a theoretical base of process modeling. Defined key processes were modeled and then options for their software support were specified. Criteria for evaluating software products were identified based on the information obtained during the preparation phase. After selection of the three most represented products these products were described and evaluated. Other chapters of this work are focused on the software which is called Acta Safe and which was developed by AiP Safe, s.r.o. Strengths and weaknesses of this software were specified in comparison to selected products of competition and then modifications and improvements were proposed. At the end of this paper are presented results of the survey. This survey was attended by lawyers and articled clerks from various sized law offices. The aim of this questionnaire survey was to determine if there is a connection between focus of the law offices and the need of using a software solution for a law office. How such software is selected, what implementation of the software brings and why there are some law offices that do not use such software. Answers to these questions are provided at the end of this thesis.
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Process analysis and proposal of their optimization in engineering company
Fikar, Vítězslav ; Říhová, Zora (advisor) ; Zeman, Jan (referee)
This thesis is focused on comparison of function management and processing management, especially their advantages and benefits. Using of processing management is introduced on practical example. There is made process analysis on chosen processes in engineering company. Detailed description of these processes is the result. Next step is searching of shortcomings and mistakes in these processes and trying to find solutions of them. The result is evaluation of these solutions and their benefits for company. Then there is proposal of introduction of solutions into processes in the company
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Application of the process analysis in quality assurance and software testing
Popelka, Vladimír ; Oškrdal, Václav (advisor) ; Chromek, Ondřej (referee)
This thesis deals with questions regarding quality assurance and software testing. The subject of its theoretical part is the specification of the general concept of quality, description of standards used in the field of software product quality evaluation and finally the evaluation of software development process itself. The thesis intends to introduce the theoretical framework of software quality assurance, especially the detailed analysis of the whole software testing branch. An added value to the theoretical part constitutes the characterization of procedural approach and selected methods used towards the improvement of processes. The practical part of the thesis comprises of the exemplification -- it shows the procedural approach at software quality management, applied to a selected IT company. The main aim of the practical part is to create a purposeful project for optimization of quality assurance and software testing processes. The core of the matter is to accomplish the process analysis of the present condition of software testing methodology. For the purpose of process analysis and optimization project, the models of key processes will be created; these processes will then be depicted based on defined pattern. The description of the state-of-the-art of software product quality assurance processes is further supplemented by the evaluation of such processes maturity. The project for optimization of software testing and quality assurance processes comes from the process analysis of the present condition of software testing methodology, as well as from the evaluation of procedural models maturity. The essence of processes optimization is the incorporation of change requests and innovative intentions of individual processes into the resulting state of methodology draft. For the measurement of selected quality assurance and software testing processes, the configuration of efficiency indicators and their application on particular processes is implemented. The research on the of the state-of-the-art, as well as the elaboration of this whole project for optimization of software testing and quality assurance processes runs in conformity with the principles of DMAIC model of Six Sigma method.
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