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Profil návštevníka turistickej destinácie južná Morava
Szigetiová, Lucia
This master's thesis is focused on examining the consumer behavior of tourists visiting the South Moravian region. The primary objective is to identify and analyze the characteristics of visitors to the researched destination with a particular emphasis on their consumer behavior and to create visitor profiles. Additionally, the study aims to compare the behavior of visitors before and after the onset of the Covid-19 pandemic. The research involved collecting data from 1913 respondents through a questionnaire survey. By utilizing cluster analysis, visitor behavior was identified and compared with the pre-pandemic visitor profiles provided by the CzechTourism agency. The results contribute to a comprehensive understanding of the changes in consumer behavior brought about by the pandemic. The thesis concludes with practical proposals and recommendations tailored for the benefit of tourism organizations.
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Nákupní rozhodovací proces českých spotřebitelů při nákupu automobilů
Mořkovská, Adéla
The thesis deals with the purchasing decision-making process of Czech consumers when buying automobiles. It focuses on identifying the factors influencing con-sumer buying behavior. To achieve the thesis's objective, a questionnaire survey was conducted with 214 respondents, along with in-depth interviews with 6 re-spondents. The methods used to process the primary data obtained from the questionnaire survey include the chi-square test and cluster analysis. Further-more, the role of price in vehicle purchase, which has the greatest influence on respondent decision-making, is verified. Self-financing is the preferred method, with many respondents borrowing money from family and banks. Among those surveyed, 85% of those with a car through financial leasing plan to repurchase the vehicle after the contract expires. Preferred communication channels for con-sumers are in-person, email, and telephone communication. Lastly, recommenda-tions and proposals are formulated for entities operating in the automobile mar-ket in the Czech Republic.
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Příjmová segmentace spotřebitelů na trhu nemovitostí
Krčmová, Natálie
The thesis deals with consumer behaviour on the real estate market. The aim of this thesis is to find out, based on own research, which segments of consumers operate on this market, depending on the amount of net income. The secondary object of this thesis is to find out the preferences of consumers in the housing market. The work will be concluded by proposing appropriate recommendations for the actors operating in this market.
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Vplyv značky na nákupné chovanie spotrebiteľov na trhu s kozmetikou
Trubanová, Mária
Trubanová, M. The influence of the brand on the consumer behavior on the cos-metics market. Diploma thesis. Brno: Mendel University in Brno, 2023. The diploma thesis examines the influence of the brand on consumer behavior in the cosmetics market. The main objective of this diploma thesis is to verify the influence of the brand on the purchasing behavior of consumers in the cosmetics market, to find out their preferences and to identify the key factors influencing their purchasing behavior. To achieve the goal of the diploma thesis, a questionnaire survey (n=275) and a cluster analysis, which served to segment Slovak consumers on the cosmetics market. Then are provided proposals and recommendations for entities operating on the supply side in Slovakia.
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Věrnostní programy a generace Z
Alexa, Michael
ALEXA, M. Loyalty programs and Generation Z. Bachelor thesis. Brno: Mendel University in Brno, 2023. The bachelor thesis deals with loyalty programs and their use. The aim of the thesis was to formulate recommendations how to adjust loyalty programs condi-tions targeting Generation Z customers in retail sales. The recommendations should help increase customer satisfaction, greater loyalty, and increase sales of merchandise in retail stores. For data collection, a questionnaire survey (n=300) was used in the quantitative research and in-depth interviews (n=20) in the quali-tative research. Data were processed using Microsoft Excel and Statistica soft-ware. Based on research finding, recommendations relate to personal data protection, offering valuable and personalized rewards, keeping reward offers simple and easy to understand, linking of the loyalty program to social and environmental campaigns, and increasing awareness of the loyalty program through social media and digital marketing.
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Priming efekt a jeho vliv na chování spotřebitele
Hřebíčková, Michaela
The diploma thesis deals with the priming effect and its influence on consumer behavior. The priming effect is referred to as an experimental framework showing that the processing of a previously identified stimulus affects how we react to a later identified stimulus, at a subconscious level. This work consists of a theoretical part and an analytical part, which includes an overview of the current state of e-commerce in the Czech Republic and the results of foreign studies on the influence of the priming effect, as well as an analysis of primary data obtained through questionnaire surveys and in-depth interviews. The results of the primary data analysis show that consumers are influenced by some kinds of priming effect. Based on these findings, a recommendation was proposed for companies on how they can use these types of priming effect in their marketing campaigns.
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Výběr maloobchodního formátu u rychloobrátkového zboží
Brydláková, Veronika
The diploma thesis deals with consumer behavior in the purchase of fast-moving consumer goods and the choice of retail format for these purchases. The aim of the thesis was to characterize the behavior of customers in the market for fast-moving goods such as food, drugstore goods etc. and to identify factors that influence the choice of the place of purchase. Based on secondary data, an analy-sis of the market in the Czech Republic was carried out and a questionnaire sur-vey was also carried out in order to determine the behavior of consumers when purchasing fast-moving goods. The obtained data were further assessed using the Excel program and the statistical program Statistica 14. The results of the ques-tionnaire survey highlighted the growing popularity of discount stores and su-permarkets and the factors that influence the choice of store, particularly store availability and price. Based on the findings, recommendations were formulated for subjects operating on the Czech market.
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Tak co si necháme přivézt k jídlu?
Němcová, Martina
This diploma thesis deals with consumer behaviour in the food delivery mar-ket. The aim of this thesis is to propose recommendations for restaurant operators enabling food delivery and other entities operating on the market. These recom-mendations will lead to a competitive advantage of operators and also to increase the satisfaction of customers who order food online. A sub-objective of the thesis is to identify factors influencing consumer behaviour when ordering food online. The research focuses on the residents of the South Moravian Region aged 18-53 years. In order to achieve the stated objectives, the analysis of secondary data and prima-ry data obtained through qualitative and quantitative research – in-depth inter-views (n = 20) and a questionnaire survey (n = 300) is conducted. The collected data are processed and evaluated using mathematical and statistical methods. Based on the findings, recommendations are formulated for entities operating in the food delivery market.
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Marketing Communication of a Specific Store
Prokopová, Lucie ; Milichovský, František (referee) ; Mráček, Pavel (advisor)
The diploma thesis analyzes forms of communication used by one particular company. The theoretical part deals mainly with marketing communication, marketing and communication mix. This part of the thesis also explains the basic principles of marketing research. The practical part contains an analysis of the point of sale and a description of marketing activities of the selected company. Based on the performed analysis, are made proposals for changes in specific areas of the communication mix. These changes should ensure a better perception of the copmpany.
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Green purchasing: Case of Bottled Water Consumption in the Czech Republic
Hanusová, Klára ; Ščasný, Milan (advisor) ; Opatrný, Matěj (referee)
To tackle various environmental issues, many of which stem from unsustainable consumer behavior, policymakers make an effort to transition toward a circular economy. One of the initiatives in the Czech Republic includes a reduction in single-use plastic waste. An example of this waste category are plastic bottles used for beverage packaging. Consequently, this thesis aims to uncover the determinants of bottled water consumption in the Czech Republic, as a similar study does not appear to exist in this context. Data (n=3 411) used for the analysis are obtained from a survey "TAČR Kohoutková". Methods used include estimation by Generalized Ordered Logit and Multinomial Logit. Results uncover socio-demographic characteristics, taste, health reasons, constructs from the Theory of Planned Behavior, and habits as predictors of bottled water consumption. It was found that highly educated people and those with a strong habit of drinking tap water are less likely to consume bottled water. The main consumers of this product appear to be those who negatively perceive tap water taste and healthiness, or positively perceive such characteristics of bottled water. On contrary, there is not enough evidence for identifying a relationship between environmental values and bottled water intake.
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