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Implementation of Total Quality Management System in Small or Medium Service Enterprise
Hemerka, Jakub ; Šlemr, Martin (referee) ; Škapa, Stanislav (advisor)
Úspěch společnosti poskytující služby je závislý na efektivním využití kvalifikovaných lidských zdrojů. Na rozdíl od výrobní společnosti u firmy poskytující služby není vždy proveditelné zcela standardizovat výstupy, proto efektivita společnosti je závislá na optimalizaci vnitrofiremních procesů a přesném vymezení rolí u jednotlivých pozic. Principy Total Quality Managementu aplikované na společnost poskytující služby zajistí standardizaci fungování a vnitrofiremních procesů společnosti při zachování potřebné flexibility, což z dlouhodobého hlediska společnosti poskytující služby přinese výhody oproti konkurenci, zefektivnění řízení organizace a zvýšení návratnosti investice pro majitele/investora. Součástí práce je návrh implementace TQM připravený pro SME zabývající se poskytováním IT služeb.
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Teritoriální rizika v internacionalizaci malých a středních podniků z odvětví strojírenství
Jahoda, Jiří
Bachelor thesis deals with key country risks associated with the internation-alization of Czech, from the engineering industry, SMEs and how can eliminate or hedge against them. The theoretical background deals with the concepts of globali-zation, internationalization, the internationalization of SMEs, on the possibility of entering foreign markets and country risks associated with foreign markets and the possibility of securing against them. In the practical part characterizes the Czech engineering and based on secondary data is treated the development of the main indicators of the internationalization of Czech engineering SMEs. The practi-cal part is based on processing of survey results and individual semi-structured interviews. At the same time, there are specified key country risks which the Czech engineering SMEs face in foreign markets, and other specifications of their interna-tionalization.
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Rozvoj lidského potenciálu v malých a středních podnicích.
DOLEŽALOVÁ, Vlasta
The objective of the dissertation thesis is to search and propose the factors affecting the development of employees including the criteria for observing the development of employees in selected small and medium-sized enterprises and developing employees there. Observing the factors affecting the development of employees is important to the managers in the process of employee development management, it is based on the impulse of developing the employees in order to meet the needs of the enterprise. The dissertation thesis characterizes the human potential, human capital and human resources including the development trends in small and medium-sized enterprises, and the development of education of employees in such enterprises. It analyses strengths and weaknesses of human resource management and the form of human potential development, e. g. the effect of the size of enterprise on the meaning of evaluation of education of employees or whether the education costs affect the economic results of selected small and medium-sized enterprises, using quantitative as well as qualitative research.
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Public support for business focused on European funds
Siváková, Miroslava ; Boháč, Radim (advisor) ; Marková, Hana (referee)
Public support for business focused on european funds Abstract The doctoral thesis is focused on the topic of public business support from the perspective of law enactment. The primary focus of this thesis is to identify problematic questions, analyse such questions with regards to contemporary practice enforcement, and consecutive proposition of trouble solving proposals including specific propositions for legislation enactment de lege ferenda. The thesis is focused on legal regulations of the business support in form of donation provided to the businesses for the purpose of business support in narrow terms. The thesis describes public support provided from the European structural and investment funds. I have also included, for completeness 'sake, European Union's initiatives that are supervised directly by the European Union. The thesis also includes comparation of programming periods of 2014y - 2020y and 2021y - 2027y. As for the business distinction of businesses into small and medium businesses I have provided legal definitions of small and medium businesses. Since the definitions of a small and medium businesses are nowadays closely connected with the term of public procurement, I have also included ambiguities of the definition with regards to public procurement law. I have also analysed selected...
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The Proposal for the Provision of Comprehensive Services for a Family Business Operating in the Field of Interior Design and Equipment
Šesták, Ondřej ; Zich, Robert (referee) ; Bumberová, Veronika (advisor)
Tato bakalářská práce se zabývá návrhem konceptu nabídky komplexních služeb pro malý rodinný podnik působící v oblasti designu a vybavení interiérů. Teoretická část obsahuje literární rešerši zabývající se problematikou strategického plánování a jeho propojení na produktovou business strategii včetně specifik řízení rodinných malých podniků a orientace služeb na B2B trh. V analytické části práce jsou aplikovány vybrané analyticko-výzkumné metody za účelem identifikace klíčových faktorů v rámci kontextu prostředí s následným vyhodnocení stavu a identifikace vnějších faktorů pomocí COP rámce. Návrhová část obsahuje konečný návrh konceptu nabídky poskytování komplexních služeb vedoucí ke zvýšení tržeb společnosti.
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Přístup malých a středních podniků k faktorům úspěchu
Hálová, Naďa
The diploma thesis deals with access of small and medium enterprises operating in the field of furniture production to internal factors of success. From the analysis of domestic and foreign literature and scientific works, thirteen hypotheses were pronounced, which were further tested. In order to fulfill the main objective of the work, ie to identify the differences in the attitude of SMEs operating in the Czech Republic and SMEs operating abroad, primary data collection was carried out. Both quantitative and qualitative investigations were performed. These results together with a brief description of the current situation of SMEs in the Czech Republic and furniture production were the main part of my thesis. The secondary objective was to propose SME recommendations for furniture manufacturers.
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The impact of the process changes on the calculation of the chosen company
POKORNÁ, Kateřina
The purpose of this thesis is to analyze ongoing processes in the selected small and medium-sized enterprise Pokorny - Sítě s.r.o. Further, to find the bottlenecks, suggest how to improve them and to determine whether these improvements were reflected in the calculations of the products which are made in the company Pokorny - Sítě s.r.o. The thesis is divided into two parts: theoretical and practical. The theoretical part is divided into several chapters that describe the basic parts like the process, the process management, the process maps, the process management improvement, the reengineering and others. This section helps us to understand and to describe the basic concepts and definitions related to the process control. The practical part is based on analysis of business processes, observations and interviews with the employees and management of the company Pokorny - Sítě s.r.o and identify the bottlenecks which impede the ongoing processes to continue. After the bottlenecks were identified, the changes of the production process were proposed and applied to the production process of the company. The new layout of the production process led to the elimination of the bottlenecks and the reduction of the production time and also impoved the efficiency and continuity of ongoing production process. Subsequently, new calculation formula was propounded. The new calculation formula provides more information per product (costs - fixed and variable, margin, profit per product etc). The result of the applied changes in the production process is the streamlining production, reduced costs and increased company's profit per product.
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Proposal of Change of Marketing Communication of selected Company
Kintrová, Hana ; Holcner, Martin (referee) ; Mráček, Pavel (advisor)
The aim of this bachelor thesis is to evaluate the communication mix of the company Farao, spol. s r.o. and to propose ideas for an improvement of the current situation. The bachelor thesis is divided into a theoretical, analytical and proposal part. In the theoretical part the communication mix and its tools are described. The analytical part presents and describes the company Farao, spol. s r.o., evaluates and analyses the current state of individual parts of the communication mix. This part also includes a questionnaire survey aimed at evaluating the company’s website. The last part of the thesis presents possible ways to improve the company’s current communication mix.
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