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Customer satisfaction analysis
Matějka, Michal ; Plánková, Lucie (referee) ; Chalupský, Vladimír (advisor)
This Master's thesis deals with analyses of customer satisfaction and loyalty to the GiTy, a.s. company. The theoretical part of the thesis explains problems of customer satisfaction and loyalty and their measurement. Furthermore, it deals with marketing research, with a focus on questionnaire-based data acquisition. The practical part of the thesis includes the company presentation, survey design and methodology of the data analysis. This part also describes the continuous customer satisfaction measuring system of the company. The implementation of this measuring system was the aim of this thesis.
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A Study of Conditions of Tennis Activities in Hradec Králové
Munzar, Vojtěch ; Blahutková, Marie (referee) ; Peričková, Lucie (advisor)
Bachelor Thesis deals with a study of conditions of tennis activities for children and youth in Hradec Králové. Key expressions on health, management and methods applied in thesis are described in the theoretical part of the paper. Sport hobby groups and current situation of a competitive environment are solved and consequently mapped in the analysis. A concept for a tennis hobby group and its calculation was created on the basis of findings gained from the survey which was run with respondents from primary school in Hradec Králové.
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Concept for Organizational Culture Change in a Service Company
Holbová, Veronika ; Fojtíková, Petra (referee) ; Konečná, Zdeňka (advisor)
This master’s thesis treats about organizational culture in the company Disco Pizza pod Hradem Brumov – Bylnice. In the theoretical part defines terms related to organizational culture. In the practical part of this thesis you can find analysis organization culture of company trought the questionnaire surfy and observation. The target was to design necessary steps which should provide areas of organizational culture.
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Assessment of sewerage systems of urban catchments
Velikovská, Kristýna ; Raček, Jakub (referee) ; Raclavský, Jaroslav (advisor)
The bachelor thesis prepares new and present knowledge of assessment of sewerage systems of urban catchments. Theoretical part of the thesis describes classical and contemporary integrated concept of draining waste water from urban catchments. In pursuance of contemporary integrated concept, there is a list of methods, which is used for monitoring conditions of sewer system, making a simulative modeling and solving of elementar tasks in water management. Practical part of the thesis uses gained knowledge to assess sewerage systems of Kladeruby nad Oslavou village. The bachelor thesis is written with respect to valid legislation.
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Innovation processes in construction company
Kocourková, Gabriela ; Měšťanová,, Dana (referee) ; Hromádka, Vít (referee) ; Skála,, Petr (referee) ; Tichá, Alena (advisor)
This work explores issues of innovation and innovative entrepreneurship. Doctoral thesis focuses on the characteristics of product and process innovation in the construction company. The aim of doctoral thesis is to analyze the situation in terms of innovation, funding sources and measure the effectiveness of innovation processes in general and in the context of construction enterprises using a questionnaire survey. The main objective is to define a systematic procedure for rehabilitation of the building company in crisis, using process innovation and its verification on case study in the construction company.
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Assessment of historical building before modernization
Marušák, Lubomír ; Anton, Ondřej (referee) ; Cikrle, Petr (advisor)
This study deals with the evaluation of historic structures, especially historic masonry buildings. It provides information about the current topic of modernization and renovation of historic listed buildings. In the theoretical part are explained specifics of historic buildings in regard to new buildings, materials, which were used previously, types of constructions and all above are described principles of rating existing buildings according to applicable standarts and description of the most common and the most appropriate diagnostic methods. In the practical part are mentioned theoretical knowledge practiced for example the evaluation of historic building of a former court in Zlín. The examination also includes a preliminary probe on selected parts of the structure. The output of my thesis is a documentation of status and failures of court building, preliminary rating of building and a detailed design of diagnostic survey.
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Panel meassurement device
Vaško, Pavel ; Kaczmarczyk, Václav (referee) ; Bradáč, Zdeněk (advisor)
The master thesis includes a literature search, which is focused on questions around panel measure instruments for measuring analog voltage signals. There is the block diagram and the concept of measuring voltage values designed from collected information and defined requirements to the device. In the next step a design of the circuit diagram is created and published and consequently transferred into PCB. The whole board has been fabricated, assembled and tested. The firmware development starts with the definition of basic functional blocks for using of internal elements of the device, which is followed by the implementation of the Modbus slave station service routine. The top part presents graphical user interface on the device.
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The Study of Benefits in an Engineering Company.
Kabelíková, Kateřina ; Bednářová, Kamila (referee) ; Jurová, Marie (advisor)
This diploma thesis deals with evaluation and optimization of the system of benefits in an engineering company. Introductory part of the thesis describes the basic ways to increase motivation of employees through the comprehensive system of remuneration and benefits. Next part of the thesis presents a comparison of benefits provided by companies operating in the Czech Republic and the particular engineering company ABC. Practical part of the thesis carries out a survey focused on the most frequently provided benefits by different companies. The thesis also includes the questionnaire in which the interest for specific benefits was expressed. The benefits in which the greatest interest was shown are supplied with a financial description of costs for the employer. The conclusion provides additional recommendations for further optimization of the questionnaire and specific proposals to improve the system of benefits in the engineering company ABC.
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Operating and technical condition of the sewer network
Škařupová, Karolína ; Raček, Jakub (referee) ; Raclavský, Jaroslav (advisor)
The aim of this bachelor thesis was to prepare a list of methods which used for analyzing the operational and technical condition of the sewer network. In this thesis, I worked up a support software program in Excel which is based on the proposed 756905 TNV (Design) for the assessment of sewer networks, sewer systems and buildings. The first part is treated by means of research and deals with methods and apparatus to determine the operational and technical condition of the sewer network. To better understand the issue, this part be supplemented with information from the design of sewer networks and sewage connections. The second part deals with the technical assessment of the sewer network and classification coding system according to EN 13508-2 and 756,905 according to TNV (Design).
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