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Quality management in chemical laboratories
Ducháč, Petr ; Štilárková, Edita (referee) ; Vávrová, Milada (advisor)
The bachelor‘s thesis is oriented on system management of quality and his function in chemical analytical laboratories. In the literary part the space is devoted to analysis of development and perspective in chemical‘s operating in organization with experimental laboratories and with laboratories occuring as independent unit. The meaning of implementing system management of quality is processed according to requierement of standard CSN EN ISO 9001:2009 and we monitored the effect of QMS on provide quality services and products. The tools of management quality for safety quality are mentioned in terms of bachelor’s thesis. In practical part the handbook of quality is worked out for fictive laboratory ICQS which deal with analysis of water in harmony with standard CSN EN ISO 9001:2009.
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Benefit analysis of implemented quality management system in GEFCO ČESKÁ REPUBLIKA s.r.o.
Štěrba, Martin ; Plášková, Alena (advisor) ; Jírovcová, Lenka (referee)
The goal of this thesis is to assess benefits of implemented quality management system in GEFCO ČESKÁ REPUBLIKA s.r.o. and to propose possibilities of its further improvements by analysis of data provided by the company. The work starts with the explanation of its theoretical background, methods and conclusions of the three reference studies then follow an overview of company's quality management system, trends in selected indicators and the identification of tangible benefits of implementation using a questionnaire for comprehensive self-assessment according to ISO 10014. The ISO certification has had provably positive impacts, in the frame of a positive economic trend, particularly in the areas of customer focus and continual improvement. In the end author suggests, among other proposals for improvement, mainly to implement sophisticated intranet application and Balanced Scorecard.
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Implementation of the requirements of standard ISO 9001:2009 in the organization SIR extra, s.r.o.
Hlaváček, Vladimír ; Hykš, Ondřej (advisor) ; Plášková, Alena (referee)
The diploma thesis is preparing a small business enterprise in the field of internet marketing when establishing quality management in accordance to selected quality management standard. The aim is to summarizes the issues of norms selection or generally accessible framework and best practices. It describes the implementation of ISO 9001 for a particular company. There are described requirements for the document governance of ČSN EN ISO 9001:2009 standard. The diploma thesis defines the basic procedures and organizational structure. It sets out procedures while obtaining client or developing new services, creating of services or controlling of nonconforming products. The conclusion summarizes what implementation will mean for the company and as well it will offer recommendations.
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The market analysis in services industry in a small company example
ČÍŽKOVÁ, Jana
The thesis analyses the ability of competiton of a company in the service branch, in the sector of the installation electronic safeguard alarm. One of partial aims of thesis was an analyse of the historical development till the present, and an analyse of the inner and outer environment and preferences for selection theirs future suppliers. For this have been used methods of SWOT analysis and a questionnaire. The main aim was disclose and take advantage of opportunities, eliminate weak intents and limit distress.. One of the results of the thesis is choice of an acceptable agency for seeking new employees, implementation of a system for customers relationship management and institution of first step for management quality.
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The role of certified management systems in construction companies
Eger, Pavel Antonín ; Kořánová, Helena (advisor) ; Šplíchalová, Monika (referee)
The Main objectives is to identify the primary reasons for the introduction of normative control systems (quality, environment and safety healty at work) in building companies in the Czech Republic. Milestones are then evaluate the benefits of these systems and their explanatory power. Further part of work describes the historical background of the sub-systems of management, legislative and regulatory framework, which is governed by these systems and briefly outlines the theoretical aspects, namely the principals and the management systems. The aim of this work is planting problems of this systems in the broader context and open discussion on the topic explanatory power of certificates of conformity to relevant standards.
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Concept of Quality Management System in Antikvariát VŠE
Snopková, Lenka ; Plášková, Alena (advisor) ; Benčoková, Anna (referee)
Graduation Theses describes Management System of Quality (QMS) according to Needs of Standard Specifications ISO 9001:2000 in Antikvariát VŠE. Target was designed funktional QMS and implemented Survey of customer's Satisfaction with proposition of Quality Manual. This work is designed like Interpretation of single points ISO - Standards and with practical Solutions for Antikvariát VŠE.
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Zkušenosti se zavedením a uplatňováním požadavků na systém managementu jakosti dle ISO 9001 ve vybrané firmě.
Jiránek, Milič ; Janoušková, Alena (advisor) ; Šindelář, Petr (referee)
Seznámení s problematikou systému managementu jakosti. Historie a pojetí jakosti, důvody zájmu o jakost, přístupy k zabezpečování jakosti, přístupy k zabezpečování jakosti ve smyslu norem řady ISO 9000, Mezinárodní organizace pro normalizaci ISO, vývoj systému managementu jakosti podle souboru norem ISO 9000, struktura revidovaných norem, principy norem ISO 9000, procesní přístup, obecný obsah normy ISO 9001. Poskytnutí návodu, jak budovat QMS v organizaci. Popsání zkušeností se zavedením a uplatňováním požadavků na systém managementu kvality dle normy ISO 9001 v malé firmě podnikající v oboru zahradnictví. Posouzení přínosů i nevýhod spojených s implementací QMS do podnikové praxe.
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