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Study of system development in firm Dussmann spol. s r.o. focused on process analysis and ICT use
Petřek, Pavel ; Střížová, Vlasta (advisor) ; Kalina, Jaroslav (referee)
In theoretical part, this thesis deals with evolution of term information which must be interpreted right way to continue to larger, more complex systems like information systems. This technical part is supported by proces analysis, which is needed to identify main processes of the organisation. This core proceses can be now supported by ICT in order to improve their efectiveness and performance. Increased quality of these processes is measured by applying maturity model, that can quantify diferencies between new processes and original ones.
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The Modeling of selected processes in the Prague 4 City District Office
Gerlický, Filip ; Říhová, Zora (advisor) ; Novák, Miloslav (referee)
This work consists of theoretical and practical part. The theoretical part provides an introduction to the problems of public administration and local government in particular. It deals with municipalities, their legislation (Act on Municipalities and the City of Prague), types, responsibilities, authorities and the difference between self-dependent and devolved matters. It puts municipality into the context of eGovernment, presents two types of classification of eGovernment and highlights the specifics of administrative duties to which belongs also an electronic identity card (eOP) issue. It deals with a history and a purpose of the identity cards and with requirements they are connected to. A large part discusses the eOP, its differences from previous types, functionality, advantages and disadvantages that it brings, and its safety. It describes the procedures and the requirements for its issuance, proposes some improvements and looks into its future. It doesn't forget to evaluate the project of the eOP. It briefly mentions the process modeling. In the practical part is created a new classification of the services of eGovernement and outlines probably the first complex methodology for such classification. In here there is developed an extensive detailed process model describing the issuance of the eOPs in the Prague 4 City District office, measured this service and evaluated its effectiveness. Then survey focused on citizens' views on electronic identity cards and on the procedure of their issuance is processed.
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Process analysis of the financial department and its optimalization
Krausová, Lucie ; Kunstová, Renáta (advisor) ; Krahulec, Jan (referee)
My work is focused on the analysis and optimization of processes in the financial depart-ment SJL, join-stock company. In the first part of my work there are mentioned processes of this company in a theory, there is briefly mentioned methodology ARIS modeling tool for business process analysis ARIS Express. Subsequently the company and its financial department is described. The following chapter is about analysis of processes chosen. Finally each of the process is evaluated and there are some changes suggested. To analyse and evaluate chosen processes is a target of my work. The question is if the current system is prepared for a bigger amount of contracts expected and more work presumed for example accepting and issuing of invoices. Presented proposals of changes for the financial director which will increase the efficiency of the financial department there is the contribution of my work
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Optimization of processes in the selected factory
Melichar, Václav ; Fortinová, Jana (advisor) ; Pavlíčková, Jarmila (referee)
Thesis called "Optimization of processes in the selected factory" is aimed at improving the operation of business processes. The stated aim is to analyze the current processes in a particular company in the Moravian region and the results of the analysis process to select appropriate design solutions for problems found. In the theoretical part of the work the basic concepts are first defined and then the issue of process management and process modeling is further elaborated upon. The previous theoretical part is followed by a practical part. These are based on the analysis of three business processes identified which show shortcomings. To determine the suitability of the identified processes to optimize, the methodology of elimination questions is used. The benefit of this work is, in particular, better use of corporate assets in a particular chosen company.
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Methodology and standards of process management and modeling
Cenigová, Ivana ; Řepa, Václav (advisor) ; Skalická, Lucie (referee)
This thesis deals with the topic of process management and modeling. It is divided into two parts - theoretical and practical. The first three chapters are theoretical. The first chapter covers the methods of process management. The second chapter describes the standards of process modeling. The third chapter is concerned with the MMABP method of process management and modeling, as developed at the University of Economics. The practical part comprises two chapters. The first one is dedicated to a questionnaire survey in the field of process modeling including its evaluation. The second chapter of practical part is focused on reengineering of company processes within a department of a large multinational corporation.
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Process analysis in AiP Safe, Ltd.
Chovítek, Jakub ; Říhová, Zora (advisor) ; Pobuda, Tomáš (referee)
The subject of the thesis is an process analysis in the company AiP Safe, Ltd. First, theoretical approaches and methods for organization and business process analysis are summarized. The best known modeling notations are also described. For the analysis of AiP Safe, Ltd. was chosen BSP method and for process modeling was chosen BPMN notation. The result of the work is a suggestion to establish strategic goals and strategies to achieve them, change in the organizational structure, optimization of selected processes, introduction of new metrics, introduction of new information system and recommendations based on the SWOT analysis.
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Organisational internal operations in the branch system
Martynau, Pavel ; Říhová, Zora (advisor) ; Mikhailau, Aliaksandr (referee)
The thesis is focused on business processes with a link to a concrete small-scale enterprise. The aim of this work is the project of selected major processes. The theoretical part explains the difference between processional and functional management, describes the basic methods and standards of modeling process, selection method for the purpose of practical part with the reference to the specifics of the enterprise. The practical part contains market analysis, analysis of surrounding requirements and made project of certain process according to chosen modeling method.
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The process analysis of an online shop with design accessories
Červenka, Radek ; Oškrdal, Václav (advisor) ; Cvachová, Renata (referee)
The aim of this thesis is to analyze processes of an online shop with design accessories. The theoretical part of this thesis briefly describes business processes and history of process management. There are also mentioned notations and software, in which business processes are being modeled. The practical part analyzes several key processes of the company (online shop) and subsequently suggests how to optimize them. The whole practical part is focused on a real business that is very specific, so proposed changes of the analysis may not be used for a wider range of companies involved in selling goods through online shops.
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Evaluation of standards and tools for process modeling
Mareš, Jan ; Chlapek, Dušan (advisor) ; Chocholatý, Drahomír (referee)
The subject of the presented thesis is process modeling. The process modeling and process management is at present for many companies interesting issue, which is referred to as business process management (BPM). Large numbers of standards and tools have been developed to support business process management. The goal of this study is to compare different standards and tools for process modeling according to the process maturity of the organization, and to recommend a specific tool. The standards and tools are compared by demands selected according to the study of the literature and author's knowledge. At the same time, companies are divided to groups according to their requirements according to process maturity of the company and therefore the requirements for process modeling. Demands for comparison of the standards and tools are used depending on the process maturity of company using the Capability Maturity Model Integration (CMMI). For each level of process maturity recommendations of appropriate tools are presented, that could support the efforts of companies to achieve a given maturity level. Subsequently, the evaluation model with demands is used to recommend appropriate tool for a retail company.
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Possibilities of IT support in a law firm
Novotná, Pavla ; Gála, Libor (advisor) ; Šurmanová, Michaela (referee)
The aim of this work is to prepare business process analysis of companies in the field of advocacy and to assess the support of information technology, which offers software solutions available on the Czech market. Before writing this work I first studied the essential literature concerning the management of law firms, particularly regarding the possibility of process management in these companies. Then I studied the literature on process management and modeling. After a literature search, I attended a meeting with a midsize law firm manager, who provided me with valuable information about the specifics and problems in the field. My main goal was to emphasize the uniqueness of the law firms field, where the functional management model prevails over the process management model, to design general process model, to map the key processes of the functions of the software solutions available on the Czech market and to discuss the need for or the appropriateness of introducing process management in companies in advocacy field. Chapter Theoretical background and issues of the field includes introduction to the issue of functional and process company management in the law firm field, and explains how broad concept the law firm may be, and introduces the readers with the critical factors in the implementation of process management. The reader will find here a description of various types of law firms from different angles. Process analysis is a chapter devoted to identifying and supporting key processes of law firm and to the detailed analysis of key processes. The following chapter entitled Information technology as a law firm support provides an overview of several IS specializing in the law firms and lists their common functions that are appropriate to support the processes of law firm by information technology. In the last chapter entitled Possibilities and limitations of mapping IT resources of the processes outlined one of many possible solutions to support key processes of law firm by information technologies, and discussed the limits on the introduction of process management in companies providing services in the field of advocacy, which result from the variability of these companies.
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