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Communication Barriers between selected levels of management of medical facility
Doležel, Jan ; Hiršová, Miloslava (advisor) ; Míková, Irena (referee)
The aim of this work is to identify the most common communication errors in terms of transactional analysis taken from selected levels of management of medical facility, which undermine the social interaction at work, and analyse their causes and impact on the behaviour and experience of parties involved. Part of the work is a set of recommendations for the prevention and elimination of these barriers. For these goals to be met, I have developed questionnaires, particularly for top management, and especially for middle management, where the respondents assess themselves on how often they face barriers in the workplace and the impact of these barriers on their behaviour and experience. Their responses are processed in charts by allocation criteria. Communication theories and the barriers related to the identified data give an idea of how the top management of this medical facility (and possibly at other medical facilities of similar size and structure) should communicate with senior consultants with care. The contribution of this work should be to improve communication and achieve not only greater satisfaction for all employees, but also increase productivity during business hours. For this to transpire, it is first necessary to increase communication, especially the knowledge of effective communication, then accept their mistakes and make a constant effort to eliminate them. Some important basic concepts in communication, transactional, barriers of communication and removing communication barriers are clarified in the theoretical part. The practical part is focused on the environment of unnamed hospital. The most commonly met crossed transactions in the workplace and their impact on the behaviour and experience are shown and described there.
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Impact of introduction of the data box system on effective communication in public administration
Svoboda, Jiří ; Toman, Prokop (advisor) ; Sigmund, Tomáš (referee)
Diploma work deals with current aspects of information systems in public administration. The thesis assesses impact of introduction of the data box system on effective communication in public administration and evaluates to what extend the data boxes are beneficial to citizens of this state. After definition of terms used in this field, first part of the work is focused on the e-Government project and its four pillars. Further, thesis evaluates effect of the e-Government project on reduction of administrative burden for businessmen and on the lives of citizens in the information society. The following part of the work highlights gaps in the legislation, which creates rules for the data box system and has got an immediate impact on the efficiency of their operation. The work also surveys effects of the data box system introduction on effective communication between state and local governments on the citizens of our country. Diploma work points out the problems of the data box system, analyses their causes and offers possible solutions.
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The Fulfilment of physiological Needs of Child in Kindergarten
SOUPÍROVÁ, Michaela
This thesis deals with the significance meeting the physiological needs of children in kindergarten. The theoretical part is focused on the description of the child's needs from the perspective of psychologists, pediatricians, and educators. Indicates the conditions contained in the education in Frame Educational Programme for Pre-school Education. Highlights the importance of effective communication as a basic tool in meeting the physiological needs of the child in kindergarten. Reminds consequences of non-fulfillment of needs of the child in kindergarten. Practikal part is focused on tracing the use of effective communication teacher and non-teaching personnel in connection with the fulfillment of physiological needs of the child in the mode of kindergarten.
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Analysis of internal and external communication in a specific organization
Srnková, Lucie ; Střížová, Vlasta (advisor) ; Pfauserová, Kamila (referee)
This work deals with internal and external communications, both in theory and in practical terms. Findings from the theoretical parts are used in the analysis of communication specific organization. The theoretical part deals with different forms, types, resources and communication tools. The practical part is realized by an analysis of internal communication, both vertical and horizontal plane and the analysis of external communications with external entities. The analysis of communication is supported by a questionnaire survey which is then evaluated and is based on specific recommendations designed to improve communication within the organization.
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Communication Barriers of Managers and their Subordinates
Doležel, Jan ; Hiršová, Miloslava (advisor) ; Míková, Irena (referee)
The aim of this work is to identify the most common communication errors taken from a selected sample of managers, which undermine the social interaction at work, and determine their impact on the results of work and group climate. Part of the work is a set of recommendations for the prevention and elimination of these barriers. For these goals to be met, I have developed questionnaires, particularly for managers, and especially for their subordinates, where the respondents assess themselves how often they face barriers in the workplace and impact of these barriers on the results of their work and group climate. Their responses are processed in charts by allocation criteria. Communication theories and the barriers related to the identified data give an idea of how the managers of this site (and possibly at other sites of similar size and structure) should communicate with their subordinates with care. The contribution of this work should be to improve communication and achieve not only greater satisfaction for all employees, but also increase productivity during business hours. For this to transpire, it is first necessary to increase communication, especially the knowledge of effective communication, then accept their mistakes and make a constant effort to eliminate them. Some important basic concepts in communication, a description of the principles and prerequisites of effective communication and barriers of communication and communication within the organization are clarified in the theoretical part. The practical part is focused on the environment of three working groups of international organization. The most common barriers on the workplace and their impact on work efficiency and group climate are shown and described there.
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Communication Barriers in the selected workgroup
Sitková, Lucie ; Hiršová, Miloslava (advisor) ; Bulava, Alan (referee)
This thesis deals with communication barriers and their impact on the results of the work process and group climate. It explains the concept of communication, elements of communication process and the basic division of communication, verbal communication, nonverbal communication, effective communication and its elements, requirements for effective communication, communication with managers, managerial communication strategy, the specifics of communication in health care management and internal communication. The thesis further analyzes communication barriers from the perspective of different authors, which is crucial for the practical part, where the results of questionnaire-compiled charts reflecting the different communication barriers from different angles are used. Two sets of questionnaires were developed: one for senior staff and one for subordinates. The group examined was a closed working group in one hospital in the Czech Republic. In the discussion section, results of the research are evaluated and recommendations for the prevention and elimination of the communication barriers are given. The main aim of this work was improvement of communication between employees at all levels and between all levels, increasing the efficiency of manpower and making the working environment more attractive, thus increasing the satisfaction of all employees of this working group.
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Evaluation of organizational culture in hospitals dimensions: teamwork, communication, related to work.
ŠACHOVÁ, Zuzana
This bachelor´s paper deals with organisation culture of a medical institution and its evaluation in three areas. The theoretical part of the paper defines and deseribes in some detail the areas of communication, team cooperation, and the attitude of nurse to their work.Three aims, which are elaborated in the practical part of the paper, were specified. The aims set were to evaluate the organisation culture in Nemocnice Písek, a.s., in three dimensions: team cooperation, communication, and the attitude of nurse to their work. For these aims, five reserch questions were determined, and these are also elaborated in the practical part of the paper. After having answered the research questions, six hypotheses were formed. Hypothesis One: Nurses are satisfied with communication at their workplace. Hypothesis Two: Nurses evaluate communication with thein superiors positively. Hypothesis Three: Nurses cooperate with all members of the medical team. Hypothesis Four: Nurses evaluate the workplace team positively. Hypothesis Five: Nurses have positive attitude to their work. Hypothesiis Six: Nurses are adequately motivated for their work.The research was performed using qualitative-quantitative method. In the qualitative part of the research, structured interview with the Head Nurses from selected wards of Nemocnice Písek, a.s., were performed. The quantitative part of the research was performed using the inquiry method by means of anonymous questionnaire technique. The research set for the quantitative part constituted of the shift nurses in Nemocnice Písek, a.s.The paper conclusion summarises the results of both qualitative and quantitative research. All research questions were answered, the hypotheses were confirmed, and the aims accomplished. The results point out satisfaction of nurses with communication, motivation, and teamwork, and the quality of human relations in the individual wards of the medical institution selected. The results will be presented to the Management of Nemocnice Písek, a.s. In practice , the paper can be used as a manual that will assist managers of medical institutions in improving communication, team cooperation, motivation, and human and work relations.
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The Problem of Punishment at Kindergarten
ŠIŠKOVÁ, Michaela
This bachelor work deals with issues of punishments in kindergartens in the Czech Republic. It familiarizes readers with the history of punishments and their categorizing. In the work we can read about alternative solution of punishments to the intent that they can be replaced by such educational measures, which do not leave children adversely affected. Further, in the practical section, we can find questionnaire evaluations which can show whether the punishments are used in kindergartens, what kind they are (if applicable) and whether teachers know alternatives that can be used as punishment replacement. After reading this work the reader should acquire a comprehensive overview about issues of punishment in kindergartens.
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Present nursery school in a town and in a village
STAŇKOVÁ, Kateřina
This work discusses the differences of the rural and the urban lifestyle and their influence to the behavior and approve themselves of children and teachers in nursery schools. In the theoretical part I write about the factors, which have the greatest influence to the behavior of children, in the practical part I watch the behavior of children in the preselect activities in 5 rural and 5 urban nursery school.
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