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Experience of accompanying organisations by the realisation of agreements about the foster care.
KUBATOVÁ, Michaela
The Bachelor thesis focuses on social workers in accompanying organizations and their opinions on The Agreements on the performance of foster care and on the Quality standards based on Act no. 359/1999 Coll., on socio-legal child protection (SLP), as amended. The thesis has two main sections, a theoretical section and a practical one. The first section deals with family; its functions and existing forms of substitute family care in the Czech Republic. The next part of the theoretical section names and describes various forms of substitute family care and devotes a special chapter to the case of foster care. The following part focuses on the process of the foster care mediation. The theoretical part also includes The Agreements on the performance of foster care and deals with SLP Quality standards. The second practical section describes empirical research that analyses experience of charged persons and OSPOD (Authority for social and legal protection of children) with the performance of activities related to accompaniment of the foster families. The goal of the research is to unravel factors which contribute to the successful fulfilment of The Agreements on the performance of foster care and to analyse how the SLP Quality standards affect the performance of the foster care. The empirical research relied on three research questions: 1. What aspects of the foster families accompaniment contribute to the optimal/successful fulfilment of The Agreements on the performance of foster care in the case of charged persons and in the case of OSPOD? 2. What are the advantages and disadvantages of entering into The Agreements on the performance of foster care with charged persons and with OSPOD? 3. What is the opinion of charged persons on the SLP Quality standards and how do these standards, according to their opinion, affect the performance of The Agreement on the performance of foster care? The practical part applied the tools of qualitative research. The data gathering relied on semi-structured interviewing. The research sample included seven respondents: five social workers and two adult care providers from South of the Czech Republic. The results of the qualitative analysis show that the amendment of the act had a number of positive outcomes in the area of the SLP. Both social workers and adult care providers agree that the amendment of the act improved and broadened the access to the foster care and increased public awareness about the foster care. The introduction of the compulsory Agreement on the performance of foster care led to the establishment of new organizations that focus on the accompaniment of foster families. Furthermore, according to social workers, the fact that due to the introduction of The Agreement on the performance of foster care all foster parents now have the same legal rights and obligations is a considerable contribution. All key workers agreed on the crucial importance of the SLP Quality standards. However, they also suggested that there are numerous issues that still need be improved.
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Social Protection and its Practical Use
BUKOVSKÁ, Terezie
This bachelor thesis is about the novelization of law num. 359/1999 Sb., about a children´s social-jurist protection and about the introduction of the term "a social curatorship for children and teenagers". The function of a curator for children and teenagers is clarified by the novelization. The theoretical part is divided into three chapters. The first chapter is about history of social-jurist protection of children in our area and about the term "social curatorship". As the next there is a description of children and teenagers social curator´s work, which is specified in the mentioned novelization. In the next part of this chapter the institutions, which cooperate with curator for children and teenagers are described. In the last part of the first chapter changes which have become after the novelization are described. The Second chapter is about problem children and about children in upbringing institutions. In the third chapter the whole proces of introduction of quality standarts is explained and there is also the description of each standart. The research in this bachelor thesis set one main target and two subtargets. The main target of the research was to chart how the changes in the law about social-jurist protection of children influence the work of curators for children and teenagers. The first subtarget was to find out the curators´ opinions about proces of an implementation of quality standards of social-jurist protection. The second subtarget was to chart how curators for children and teenagers see the changes in an assessment and solving of individual cases. In my research I set three questions: 1. Which changes connected with introduction of standards of social-jurist protection are positively rated? How much have the changes become evident in a practice? 2. What changes connected with the introduction of standards of social-jurist protection are negatively rated? How much have the changes become evident in a practice? 3. Are the changes beneficial in the assessing of individual cases? And if they are, in what they are the most beneficial? In an empiric part of bachelor thesis the method of quality survey was applied. I used a method of a questioning with a half-structure interview for information acquisition. There were 5 social curators for children and teenagers from the town Brno in the final research group. I used open coding technic in procesing the research. Qualitative investigation shows that - thanks to the introduction of quality standards to the area of social-jurist protection of children - the proceeding of every employees is united. Every addressed curators have agreed that the declared simplifacion of this agenda has not become true. They even feel that the agenda has become bigger. The addressed curators are very satisfied with an expansion of education. They think it was very necessary and it is very useful for them.
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Requirements of quality in social work and health care
BURZALOVÁ, Alice
The aim of my thesis is the comparison of demands for the quality in social work and health care required by legislation and expert sources. This thesis deals with quality standards in these professions, which, nowadays, represent a necessary component for the execution of these fields. Both disciplines endeavour to increase the quality of patient´s life in various ways. Furthermore, health care highlights a sanitary component.
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Problems of the ethics of the social service inspector's professional behaviour in the residential facilities
Sládek, Miloš ; Haškovcová, Helena (advisor) ; Janečková, Hana (referee) ; Truhlářová, Zuzana (referee)
The presented dissertation is concerned with the ethic features of the quality of the social services inspectors professional behaviour in the residental facilities. This dissertation is divided into two main parts. The first part comprises theoretical bases related to given problems with the analysis of the relevant professional literature. The other part comprises with the actual research, the aim of which was finding ethical contexts of the inspection performance, inspector's education in the ethics, ethic code of the inspectors, the inspector profession and the value preferences of the inspectors. The main target is to analyze the ethical connections during the ispection performance in chosen residential facilities of the social services. In the research the quantitative and qualitative methods, the questionnaire survey and structural interviews were used. Based on the synthesis of the acquired knowledge the dissertation presents a view of the ethics application in professional activities of the inspectors. Key words: social services, quailty standards, quality inspections, values, ethics, the ethic code, career of the inspector, residential social services.
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The Quality in Social Services
Beňová, Šárka ; Sedláková, Jaroslava (advisor) ; Stejskalová, Irena (referee)
The thesis deals with the evaluation of the quality of social services, particularly services Sheltered Housing. For this evaluation of quality were selected four non-profit organizations focused on service housing in the region of South Bohemia. In this thesis we determined comparative areas according to the criteria of qualitative standards of social welfare, in accordance with those standards organizations are compared mutually and evaluated. For comparison of those organizations, focusing on social services, I have used the benchmarking method. The aim of the thesis is,on the basis of the lesson learned in comparing those organizations, identify potential improvements of provided social welfare and processing specific proposals and recommendations. These recommendations, can be used by those organizations to improve and enhance the quality of social services.
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The attitudes of direct care workers providing residential social services to changes in the Act No. 108/2006 Coll. on Social Welfare Services.
TOURKOVÁ, Olga
The title of the thesis is: the attitudes of direct care workers providing residential social services to changes in the Act No. 108/2006 Coll. on Social Welfare Services. The thesis is focused on workers who have been working in residential social services for people with disabilities for five years. The reason for the determination of the number of years worked is to compare the existing state with the state before the introduction of standards. I found out in my preliminary research that 43% of employees were employed more than 5 years. In the theoretical part of the thesis, I deal with the definition and the importance of homes for the people with disabilities, their anchoring in the legislation and their representation in the Region of Vysočina. The next section describes quality standards in social welfare services, the organization and its culture with respect to ethical principles, staff training and staff motivation. The Region of Vysočina establishes nine facilities for the people with disabilities. The audits of social welfare services quality were carried out there in 2012. Their purpose was to determine how the rate of quality standards is implemented, but they can serve as a support for the further development of these organizations. The aim of this thesis is to formulate objective reasons for the negative attitudes of workers in relation to the implementation of quality standards in social welfare services. The thesis wants to find advantages or disadvantages of quality standards for users in terms of direct care workers and how quality standards contributed to the loss of authority of these workers. Four hypotheses were set for the thesis. The first hypothesis anticipates: direct care workers are not identified themselves with quality standards. The second hypothesis estimates: the protection of legal user interests expressed in Standard No. 2 is the most infringing. The third hypothesis was: demands for direct care workers increased substantially after the introduction of quality standards in social services. Finally, the last hypothesis was formulated as follows: employees prefer the education determined by the manager to their own choice. The research invalidated the assumptions of the first two hypotheses and the validity of the third and fourth hypothesis was confirmed. In the practical part, I analyze research results. I used the quantitative research to collect empirical data, it was used the interviewing as a method. The questionnaire was my applied technique. I sent it to the incriminated facilities in electronic form at the beginning of 2014. My research group was formed by social welfare service workers who have been working in selected residential facilities for the people with disabilities for five years. It consisted of 125 respondents, however, the number of returned questionnaires stopped at number 81 and the return is 64.8 %. The visits in these facilities and interviews with executives and methodologists preceded my interviewing. I used graphs and tables for clarity. The results of the research showed that workers did not assume a negative attitude to the standards as such, but rather to the facts that has an immediate impact on the performance of their work, mainly an increase in administration or lack of time for the user. But the introduction of standards gave clear rules for the work and contributed to the improvement of working conditions. This thesis can be used as a general information source for the founder of selected facilities that describes changed views of quality standards in facilities in the course of time. The thesis also can be served in the planning of educational needs in different facilities and it will be useful for social welfare service workers, it reminds them that human rights are the same for all people.
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The importance of guality standards of social services in Ledax o.p.s. company
LENCOVÁ, Drahomíra
The work examines the importance of quality standards in terms of employee social services. The text of this work is divided into two main parts. The first is theoretical and deals the definition of terms - definition of social services, quality of social services, the importance of creation of standards and quality of social services and their control, personality traits social service employees. In the practical part I realized my research among employees Ledax o.p.s., analyzed, evaluated data and compared the results of the questionnaire survey.
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Integrated Public Transport System in the South Moravian Region
Jurkovič, Martin ; Zelený, Lubomír (advisor) ; Žert, Adam (referee)
The diploma thesis deals with Integrated public transport system in South Moravia region. The author describes the term of integrated public transport system and its advantages in the theoretical part of the thesis. The practical part deals with constitution and development of the system in the South Moravia region and describes its subsystems: organizing and economical, tariff and transport subystem. The final chapter describes transport systems in the regions of the Czech republic. The last chapter shows the shortages of the current transport system. The main aim of the thesis is to make analysis of the current system, to compare theoretical findings with the current situation, to situate the transport system in South Moravia into the frame of the public transportation in the Czech republic and to compare it with other systems.
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The Social Services Staff Access to the Supervision.
ŘÍHOVÁ, Štěpánka
The bachelor thesis is focused on the attitude of social service workers to supervision. The objective of the thesis is to determine the attitude of social service workers to supervision. A partial goal of the work is to determine the benefit of supervision for social service workers. I focused on their experience and evaluation of the attitudes towards the supervision, and also on their reaction to stressful situations and also on how they try to prevent the burnout syndrome. In the theoretical part I focused on three basic chapters: social services and standards of quality, supervision and the burnout syndrome. In the practical part, in the qualitative research I chose ten workers in direct service from the Care House of Mistr Jan Křišťan in the town of Prachatice. I set one main research question:? What is the attitude of social service workers to supervision?? and four partial research questions. I applied the method of qualitative research with the technique of semi-structured interview. The results are assessed in tables. The results revealed that the attitude of social service workers is in nine cases out of ten positive. They see the benefit of supervision in the opportunity to meet together in a pleasant and safe environment and in the opportunity to talk undisturbed about difficult and painful situations coming continuously during the performance of this profession. Supervision for them also means a significant contribution in delivering hope, expression of empathy and respect from the supervisor for their hard work done. The results of the bachelor thesis could be a source of information about supervision, its contribution, development and provision in social services in the region of Prachatice. The thesis could be used not only by social service workers but also by the workers in educational and medical facilities. The thesis could be used for all helping professions.
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