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Analýza procesov internej komunikácie v IT firme a návrhy na ich zlepšenie
Rajteková, Pavlína
The thesis is focused on the analysis of internal communication and the proposals for its improvement in online marketing agency. The literature review discusses the theoretical approach in examining issues, forms and tools of internal communication, the use of information systems and analysis processes in internal communication. The empirical part describes the current state of internal communication and its processes, comparison of actual communication tools based on defined parameters of the company and evaluation of internal communication processes from the perspective of employees of selected company. The final part of thesis brings recommendations to improve internal communication and the proposal of the process model.
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Designing a controlling concept using the business intelligence system
Hejdánek, Michal ; Král, Bohumil (advisor) ; Houser, Václav (referee)
The Master Thesis deals with the use of the controlling concept in business management, Business Intelligence systems and their interconnection. The aim is to propose this integration link on the example of a particular company and at the same time to give management recommendations in areas that will be evaluated in the analysis as insufficient. The theoretical part of this thesis is divided into three main chapters. The first deals with the definition of controlling, its tools and organizations. The second one describes business intelligence, not just the basic principles of this technology, but also the choice of tools and the implementation process are explained. The following chapter lists two software tools that combine controlling and business intelligence in practice. The practical part is divided into a general description of the company, analysis of the applied elements of controlling and then the proposal of solution of insufficient areas and the process of BI implementation, which contains 12 steps which would enable to implement the BI concept.
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Information system for network devices documentation
Kozlovský, Jiří ; Petyovský, Petr (referee) ; Macho, Tomáš (advisor)
This study is focused on creating and realisation of the concept of information system for network devices documentation at The Faculty of Electrical Engineering and Communication at Brno University of Technology. The aim of the study is to create system analysis, create process and data model, to solve the problematics of the documented entities lifecycles, solve problems of system access, including user roles. Then to implement the system, debug it and verify it's functionality.
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Process model of information system maintenance
Pavlas, Petr ; Pícka, Marek (advisor) ; Mikoláš, Mikoláš (referee)
The thesis is dedicated to the modeling of processes related to the operation of information systems.
The theoretical part deals with the operation of information systems in the context of the general methodology for IT services and procedural framework ITIL for service management in IT services. The following part focuses on overview of the basic principles for process modeling and brief characteristics of selected modeling methodologies and notations.
Theoretical assumptions are applied in the practical part of the thesis, in which BPMN notation through using the software tool ARIS Express are assembled general models of identified key processes associated with the operation of an information system according to the procedural framework ITIL.
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Multiple-criteria Analysis in a Choice of an Employer
Růžek, Martin ; Kučera, Petr (advisor) ; Petr, Petr (referee)
This thesis deals with the issue of decision-making process in recruitment and selection of employees using methods of multi-criteria analysis options. The theoretical part of the thesis is focused on explaining the concepts of human resources and HR management. This area describes in detail the activities of selection process. Another area defines the basics of project management and project manager job. The third part deals with the theory of multi-criteria decision and the last area describes the process models. The practical part of the thesis uses the knowledge gained in the theoretical part for the real application to selection process. First, the company selected is introduced, especially its history, organizational structure and the current selection process. Then the current selection process is analysed and the results of analysis initiate the creation of a new process. For achieving the higher quality of results are included and applied methods of multi-criteria analysis of options and the questionnaire method in the new process. In conclusion, the achieved results are discussed with the manager and the current selection process is compared with a new selection process.
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Project Management Information System
Patočka, Miroslav ; Knapp, Pavel (referee) ; Koch, Miloš (advisor)
The diploma thesis focuses on analysis of software tools used in a softwarehouse company. It contains detailed assessment of a used project management information system, business process design and information system modification. The thesis also includes complete implementation of a module for cost calculation of software projects. The module is based on Use Case Points method.
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Activity based management used in administration of state
Drahoňovský, Milan ; Sedláčková, Helena (advisor) ; Strouhal, Jiří (referee) ; Popesko, Boris (referee)
ABC is a methodology for calculating of the costs of activities in the organizations. This methodology has a very precise explicitness on the actual used costs. ABC is a methodology that is used mainly in foreign corporations in the private ownership. Its use in the state and their subordinate organizations established in foreign companies is very small and almost not used in domestic organizations. Accurate knowledge of the costs of the various company activities could be crucial in the long term view and directs the organization to success or to failure. In the private sector are costing mechanisms set in different level, but in the public sector are largely neglected. This situation is mainly due to the fact that organizations are managed by hired managers and they are not owned by a private person (or persons) too. They are owned by the state, which functions as the manager is very poor. The current economic situation and changes are forcing organizations to think about the possibilities of using advanced management methods. These trends are captured not only in surveys, identified already as efforts superiors organizations to manage subordinate organizations, but also partially finalized projects in the state sphere. These projects reveal the interested of organizations to further detailed insights into the stream of costs and their final utilization. This dissertation summarizes the findings of ABC for the public sector in universities and research institutions. Summarizes the current status and position for the creation of the ABC model in practice. This thesis includes not only the methodology but also a practical example of the practices described step by step. The results of the calculation according to ABC provide detailed view of costs during the agenda execution and organization also on a detailed calculation of the output of the organization. Thanks to a detailed insight into structured calculation is allowed to lead their active management and positive influence on the future.
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Process Driven Organization
Žalčík, Hynek ; Řepa, Václav (advisor) ; Bruckner, Tomáš (referee)
This thesis is focused on company process management. The aim is to describe the operation and management of a particular company, through defining yet undescribed processes, so as to enable operational improvements and organizational development by its application. The intention is, however, also to find the customary processes and to achieve such a general approach that it can be possible to use the created models for other subjects. The object of thesis is not to model vast and complex diagrams, but to clarify unclear places in company. For example, the distribution of activity in multiple portions, between multiple processes, so that the output is a clear representation of the organisation process map. Company management is a topic that is currently very popular and addressed by many authors in various texts. Every day there are new approaches and methods created in order to face this topic, and to achieve high efficiency. Due to the quantum of works is not easy to choose the ideal approach. It is also important to realize that not every organization can be satisfied with each methodology. This thesis is divided into chapters. The introduction provides the objectives of the work and there are mentioned hypotheses which are discussed in Chapter Five. One hypothesis is focused on the exercise of the MMABP methodology, and asks questions that lead to discussion whether the use of the methodology leads to the creation of ideal and generally adaptable processes. The second chapter describes the methodological approach and familiarize the reader with the modelled project. The third chapter is dedicated to the global process map. The fourth chapter focuses on individual processes. It is followed by discussion and conclusions in the fifth and sixth chapter, commenting outputs of this work.
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Public Sector ITIL Processes Design
Kalivoda, Tomáš ; Voříšek, Jiří (advisor) ; Tajtl, Martin (referee)
This master thesis analyzes current situation in the area of IT Services management in the Czech public sector in ITILv3 framework. Theoretical part characterizes ITIL framework from high-level perspective, includes processes description and possible use in public sector. Moreover, public sector organization structure and government's strategy vision are summarized. The master thesis practical part analyzes current situation of IT Services management in the Czech public sector, uses public information ressources, surveys, discussions and interviews. The analysis identifies key points threatening IT management effectiveness. IT Governance model is designed based on these key points. The model proposes strategy view and defines crucial organizational responsibilities. Essential ITIL processes are defined including implementation plan and communication strategy.
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