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The Impact of the ISDS on Users
Řehořek, Tomáš ; Doucek, Petr (advisor) ; Řemelka, Tomáš (referee)
This thesis work is to do with the Information system of data boxes (ISDS) which is introduced from legislation's and user's point of view. Because the introduction of this system has influenced hundreds of thousands of subjects the main target of this thesis is to find out about the impact of the ISDS on users with the help of the analysis method. In this work firstly the data provided by the Ministry of Internal Affairs are examined and interpreted, secondly the results of the poll conducted by the author and then a cost-benefit analysis of the system from the users' point of view is carried out. The results of the work show that the ISDS was at the end of the examined period (2009 -- 2013) beneficial for its users and the total economic benefit for the respective period is 3.6 billion Czech crowns. This means that every crown spent on the operation of the system by the Ministry of Internal Affairs represents savings of 2 Czech crowns. The author of this work has come to the conclusion that the system is from a legislative, technological and economic point of view very well created. The author recommends to the system administrator its further development and also recommends to use its potential among thousands of OSVČ (the self-employed).
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Impact of introduction of the data box system on effective communication in public administration
Svoboda, Jiří ; Toman, Prokop (advisor) ; Sigmund, Tomáš (referee)
Diploma work deals with current aspects of information systems in public administration. The thesis assesses impact of introduction of the data box system on effective communication in public administration and evaluates to what extend the data boxes are beneficial to citizens of this state. After definition of terms used in this field, first part of the work is focused on the e-Government project and its four pillars. Further, thesis evaluates effect of the e-Government project on reduction of administrative burden for businessmen and on the lives of citizens in the information society. The following part of the work highlights gaps in the legislation, which creates rules for the data box system and has got an immediate impact on the efficiency of their operation. The work also surveys effects of the data box system introduction on effective communication between state and local governments on the citizens of our country. Diploma work points out the problems of the data box system, analyses their causes and offers possible solutions.
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Business Process Management in Public Administration and eGovernment
Pávek, Jan ; Řepa, Václav (advisor) ; Potančok, Martin (referee)
The themes of this diploma work are the eGovernment in the Czech Republic and propose of effective communication with public administration. The first part examines the concept of eGovernment, compares different definitions and sets its own definition. Subsequently reveals the advantages and possible shortcomings of eGovernment and occupies with the principles in its implementation in public administration. The subject of the next section is a condition of eGovernment in the Czech Republic. It charts the development of its main pillars - data boxes, contact places Czech POINT and the system of basic registers. For each of them, I evaluate the current status and suggest possibilities for future development. The last part occupies with strategy for effective communication with public administration. Finally, I determine the main components for its successful implementation. The first main objective of this thesis is to evaluate the condition of eGovernment in the Czech Republic. There is crucial to reveal major shortcomings, including own suggestions of their eliminations and the possibility of further development. Another objective refers to effective communication with public administration. Its object is to design a strategy for this sphere. Consequently are defined pillars that will help increase communication efficiency. In the section on the analysis of the condition of eGovernment in the Czech Republic will be used different sources to achieve the objectives. These include articles on specialized servers, government press statements, journals, articles in the media and more. It will be used the rich experience of the author in relation to public services through his business activities. Strategy for effective communication will be determined by a number of methods adopted during the university studies. The work is contributive from the perspective of the public due to familiarization with the actual condition of the Czech eGovernment and also from the perspective of public administration through the proposal of partial improvements and solution of effective communication.
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Measuring the effectiveness of e-government
Tajtl, Martin ; Voříšek, Jiří (advisor) ; Stiegler, Petr (referee)
This paper describes problems of eGovernment and proposes way to measure e-Government services. Described is the state of the Czech eGovernment in detail to selected projects and in international comparison. The description shows that the development is still ongoing, but in a much slower pace than in the electronically advanced countries. Main identified problem is inconsequent strategic management and resortism, which is constraining deployment of cross-resort projects. Based on the description of the current situation and on the international experiences, author offers specific recommendations to future development of the electronization of public administration in the Czech Republic. In response on management problems is in this paper proposed and tested methodology for measuring the effectiveness of e-Government services. This methodology is an objective procedure of measuring the effectiveness of e-services which is providing feedback for service providers. Testing of methodology evaluates three services from taxation agenda and highlights their weaknesses, including the proposal of corrective solutions.
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Information system of the public administration in the Czech Republic
Hamouz, Ondřej ; Jandoš, Jaroslav (advisor) ; Voříšek, Jiří (referee)
In my thesis I focus on description of the Information system of the public administration in the Czech Republic and his two, so far fully launched, subsystems -- Czech POINT and Data boxes. Further I focus on description of the concepts, development, technical processing and mainly on the use of this systems. Next I present information about the future development plans of the Information system of the public administration and its both mentioned subsystems. Information system of public administration is nowadays still in the phase of development despite the fact that some of its components have been already launched. The goal of its development is to introduce greater use of information and communication technologies into functioning of the public administration as well as greater use of these technologies in communication with citizens and offices among them. System Czech POINT, that has been launched in 2008, is nowadays fully functional. This system si so called contact place of the public administration that citizens can turn to in the case of need of authorized printouts from several evidences and registers, that are maintained by the public administration, authorised conversion of documents or handling data boxes. In my thesis i mainly focus on the practical use of this system. Data boxes the example of tool of the straight communication with the public administration. Communication through this system is the full substitute to missive.
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Data Boxes in the Theory and Practice
Trnka, Eduard ; Přibil, Jiří (advisor) ; Kincl, Tomáš (referee)
The Data box institute was authorized into the Czech legal order by the Act No. 300/2009 Coll., about "Electronic acts and authorized conversion of documents" three years ago. The aim of the thesis is to introduce data boxes in the context of the Czech e-Government and, based on the case study, to assess their real merit to citizens communicating with public authorities. In the opening part the reader is familiarized with the legislative possibilities of the information system of the data boxes and with other tools related to the e-Government. There are also described the particularities of operation and use of the data boxes and a summary of their development since the launching of the system in 2009 up to the present is made here. In the second part I point out primarily the case study, which depicts the reality of use of the databoxes in the Czech offices. According to this I evaluate the success rate of the performance of the aims defined by the Ministry of the Interior of the Czech Republic during their implementation.
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Security risk analysis of data boxes established by individuals
Loderer, Petr ; Kunstová, Renáta (advisor) ; Fiala, Stanislav (referee)
Data boxes were implemented within the E-Government of Czech republic to communicate with members of public authority. E-boxes maximize the substitution of standard communication at office counter with comfort communication from the home and personal computer. This thesis summaries some security deficiency I have met as a user with criticism. At the same time it sets out threat analysis by third person to user, with different point of view to their minimization or elimination, than described within E-boxes information system.
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Cost-benefit analysis of implementation of data boxes in companies in the Czech Republic
Moravcová, Jana ; Pitka, Lukáš (advisor) ; Krahulec, Jan (referee)
The aim of this bachelor thesis is to analyse costs and benefits caused by the establishment of data boxes in companies in the Czech Republic. This work starts with basic facts about eGovernment and general information about data boxes. This introduction was chosen to help even to inexperienced readers in this area to create a fundamental view and gain necessary knowledge about the topic. Next chapters are already focused on costs and benefits of data boxes, same as practical part based on survey. In this work, there are also outlined some likely developments of eGovernment and data boxes as well. Within writing of this bachelor thesis, I was gathering information from accessible bookish and electronic sources and from my knowledge I had gained earlier due to my interest in this area.
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Data boxes: expectation versus reality
Hromádková, Kateřina ; Říhová, Vladimíra (advisor) ; Petrášek, František (referee)
In connection with the effect of Act No. 300/2008 Coll. about "Electronic Actions and the Authorized Conversion of Documents" was established a key project data box for communication with public authorities. In the beginning of this work I will deal with the communication of administrative organizations and public sector institutions, I will define the basic concepts, background, principles and internal and external communication in public administration. Within the work I will describe the information and communication technologies that contribute to facilitate communication between citizens and authorities, but also among the authorities themselves, particularly I will focus on the project data box. Another part of this work will map the development of data boxes, specifically I will analyze the outstanding issues and risks during the implementation process data boxes. The aim of the thesis project will be the evaluation of the data box, his confrontation with the reality and the answers to the question of whether the data boxes met the expected target mailbox or not.
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