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The manager’s communication in a company
Růžičková, Barbora ; Průša, Přemysl (advisor) ; Vidlař, Pavel (referee)
This bachelor thesis deals with the importance of managerial communication in the company. There are mainly stressed different forms of communication in the business environment, effective strategies of successful communication in the organization, crisis communication tactics, the most common barriers, conflicts and their overcoming. This work further focuses on the challenges and changes associated with the current trend of globalization, such as the differences in communication in multinational companies or the influence of technology. The way of communication in practice is demonstrated in the analysis of a questionnaire survey held among managers of Lafarge Cement, a.s. Primary data were obtained from the answered email queries. Five managers of the company participated in the survey. According to the evaluation of these expert answers it can be said that the theoretical knowledge of the forms of communication and effective strategic methods of communication often corres pond with practice. Obviously, the communication is not to be underestimated. In practice, proper communication is one of the most important factors for a successful company. Aforementioned managers also describe emergency communication, where they follow procedures and recommendations written in the literature dealing with this subject. The final analysis of managerial responses clearly shows that, although in practice the correct communication is under a great emphasis (training, motivation, evaluation), it is almost impossible to achieve perfect communication throughout the whole organization and managers in the company must constantly face barriers in this area and need to be further educated.
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Gender stereotyping among future managers
SVOBODA, Andrea
The aim was to find out about the gender stereotypes and prejudices among future managers. In this particular case, I dealt with female and male students of Enterprise Management and Economics. The opinions and stereotypical ideas of students in individual classes were compared. During field data collection, the semantic differential technique was used.
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Development of managers skills
KOHOUTOVÁ, Martina
The main aim of this thesis was analyze and define key managerial skills in selected company. Component aim of this work was find out the levels of these skills in selected company Kostelecké uzeniny, a. s. with subsequent evaluation. Within the work was used the method CAMI. The managers of the company Kostelecké uzeniny, a. s. fill the questionnaire and answered few questions about developing the skills of the managers in this company. The suggestions for the further development skills were set, based on the results.
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The Importance of Coaching in the Direct Sales on an Example of the Southwestern Company
Charvátová, Veronika ; Křečková Kroupová, Zuzana (advisor) ; Dvořák, Josef (referee)
The main objective of this thesis is to explore the dependence between coaching and sales results of sales people during the Southwestern Company internship. In the theoretical part, I describe the concept of coaching and its history, on the basis of available literature and internet sources. Further, I devote to coaching models and tools that coaches use for improving the performance of coached people. At the end of the theoretical part, I define the specifics of direct sales and I depict the importance of direct sales nowadays. The practical part is devoted to the Southwestern Company, which uses direct sales to distribute educational products. I introduce the history of the company, its product portfolio and summer Southwestern Advantage Internship for university students. The centre of this thesis is the research, which I did during the summer 2012, when I applied coaching in communication with the sales people I worked with. The conclusion of this thesis is the link between theory and experience and also the following recommendations to apply coaching to increase the volume of production of the Southwestern sales people.
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The use of modern management methods and techniques in the management of selected subjects
MORAVCOVÁ, Lenka
This thesis focuses on the analysis of management techniques and methods in the selected company. The aim was to analyze the techniques and management methods, characterize the possibility of their use in enterprises and design an optimal system of modern management methods in selected subjects. Theoretical part was created for reading professional publications on the topic, and the theoretical results were obtained by interview with the manager of the company, and electronic questionnaires were sent to managers. At the conclusion of the drafting of measures that should improve the functioning of the organization.
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Manager's competence for a company
ŠPERLOVÁ, Radka
The aim of my thesis was to propose key competences of company managers, describe and evaluate demands on managers´ competences at selected company and propose possible changes.I focused my work at those manager´s competences whose development and knowledge are necessary for high performance of key managers and which mean a marked step towards higher performance for each company. Thanks to a manager´s competence oriented approach the company gets better ability to place right employees to right positions.
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Characters and skills of managers
HLADÍLKOVÁ, Andrea
The aim of the work was to analyze and define managers´ characters and skills. Component aim of this work was finding out these characters and skills with subsequent evaluation and describing of present quality in management. Within the work the method of cause study and aimed (controlled) interview was used and on its basis the suggestions for improving were set. In order to complete this work together five managers from different branches who have been working at the top management grade were interviewed. During the individual interview the managers were asked different questions which they answered and they expanded their answers with related inducements. The questions were focused on characters and skills of interviewed managers, on their previous work experiences, on their highest achieved education and tasks and obligations associated with performance of their post. Interviews were directed at detail finding out of all needed information and were evaluated afterwards both individually and within the group. As a result of my own work, it emerged that emphasis on the concrete managers´ characters and skills is put differently depending on the branch where the manager works. Cardinal differences are obvious between the branches of operation and production. Because all of the interviewed managers are at the similar management grade, the same human and conceptual skills are present. However at the operation manager these characters and skills were shown as better developed due to increased needs and demands in this branch. Among identically mentioned characters the managers stated communication, motivation of their subordinates, ability to develop themselves and needed language skills. Among other mentioned characters and skills which were played up beyond only by some respondents belongs flexibility, quickness, ability to stay calm, knowledge of goods with subsequent releasing the products to the market. In my work I dedicate to the fact what extent were the managers born with their characters and skills and what part accounts for the characters got during their practice. According to the opinions of interviewed managers is the first opinion, which is possible to get and develop both by experiences and characters and skills. Only two of the respondents pointed to the fact that they were born with some needed characters and skills. One of the aims of my work was the comparison of theoretically obtained knowledge and information got from praxis. Most of the interviewed managers have not got university education predominantly they have secondary education finished by leaving examination. School was not pivotal for getting their present post. Most of the knowledge the interviewed managers have has been learned during practice and not by study. Principal theme in managers´ characters and skills is of course to extend the theoretically got knowledge. The manager can get this knowledge in the study at university or by attending a manager course. Nowadays the study at university and the manager courses offer the choice from different study forms. The manager does not have to finish his job but he can develop himself when working.
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Managerial competence
DUŠKOVÁ, Martina
The aim of bachelor thesis has been to analyse and define key managerial competencies and measure and evaluate them with describing subsequently the existing levels of management. In the first part of the thesis is analysed professional literature relative to the theme of competencies necessary for managers and their development. Is used a survey by questionnaire for the second part of the thesis. The results are into four groups and each of this are stated proposals for further development for each of them.
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Managerial competencies
TRMALOVÁ, Lenka
The main aim of this thesis was analyse and define key managerial competencies. In addition I wanted to describe and assess the current level of these competencies in the management and on the basis of resulting facts which were obtained by way of the technique of data collection I suggested appropriate procedures. These procedures should develop managerial competencies.
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Communication and cooperation as core competencies of manager
BENEŠ, Michal
The main goal of this thesis was to describe and analyse communication and cooperation, as the basic manager´s skills. Choose forms to find and measurement of these competences, with evaluation and describe actual level of management and suggest alternative to growth his skills in lifelong learning.
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