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The Burn-out Syndrome from the Perspective of Social Services Workers
MĚDÍLKOVÁ, Helena
This thesis deals with the issue of the burn-out syndrome of social services workers and its prevention. The goal was to find out how these workers perceive the burn-out syndrome and what prevention they themselves consider to be effective. The thesis has a theoretical and an empirical part. The first chapter of the theoretical part defines the burn-out syndrome, its phases, symptoms and risk factors. The second chapter of the theoretical part focuses on prevention of the burn-out syndrome. The next part deals with social services, it specifies who can perform the job of a social services worker and describes the job of a personal assistant. The practical part defines the goal of the thesis and the main research question, namely "How do social services workers perceive the burn-out syndrome and what prevention do they consider to be effective?" The following text describes the method used, the target group and the course of the research which had the form of qualitative research using semi-structured interviews. The respondents were selected from the non-profit organisation Hewerz.s.using the intentional selection method. Based on the selected methodology, the criteria for the selection of respondents were their willingness to take part in the research and at least one year of employment at Hewerz.s. The empirical part of the submitted bachelor's thesis analyses and interprets the knowledge obtained from the interviews with the social services workers from Hewerz.s. The conclusion of the thesis sums up the findings and answers the main research question.
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Stress management of education prefessionals
Urbanová, Marie ; Pauknerová, Daniela (advisor) ; Lorencová, Hana (referee)
This Master´s Thesis focuses on mapping the occurrence of stress in the occupation of pedagogues, its significance, influence and circumstances which affect it. Furthermore, this thesis maps the occurrence of the burn-out syndrome phenomenon, its manifestations and influences which affect it. Also, the thesis deals with stress management and its potential use in the pedagogic field. In this matter, it mostly deals with time management, self-reflection and the influence of positive orientation. In this thesis, the used methods were the use of questionnaires among the educationalists and also dialogues with selected headmasters. The results confirm the existence of connection between the values of the burn-out syndrome and the length of pedagogic career, the age of a person, sex and other studied aspects. Nevertheless, it is important to point out, that the hypotheses based on the studied literature were not confirmed.
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Application of self-guidance methods preventing from burnout syndrom of kindergarten headmisters
Šolcová, Hana ; Tureckiová, Michaela (advisor) ; Lisnerová, Romana (referee)
The thesis named "The Application of self-management methods to prevent burn- out syndrome of the kindergarten headpersons" follows the objective to identify self- management methods and time and stress managements for kindergarten headpersons. In the theoretical section the work is based on findings about the kindergarten headpersons, their motivation, competence, self-management, self-reflection and regards also self- development. The work futher deals with burn-out syndrome, its symptoms and prevention methods, time and stress managements, tools and methods assisting time managements and refers also so called time thieves. Equally the work mentions the stress which is accompanying the headpearsons and describes the stress symptoms, its positive and negative efects on individual and describes also the prevention which should be helpful to control the stress situations. The theoretical section of the work is based on expert literature and explains terms and views of authors dealing with self, time and stress- managements. The research inquiry was aimed at identification of methods from the sphere of self,time and stress-managements applied by kindergarten headpersons within the frame of their self-management which are helpfull to prevent stress and consequent burn-out syndrome. The research iquiry...
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The burnout syndrome of social workers in institutions for elderly
Šebková, Štěpánka ; Nováková, Ivana (advisor) ; Cintlová, Jitka (referee)
1 Annotation This thesis is focused on the issues of burnout syndrome and supervision as a form of prevention. The topic is focused on staff dedicated to the seniors with dementia in day-care centers. The thesis is divided into two parts. The theoretical part is devoted to the definition of basic terms related to burnout syndrome, dementia, daily care center and supervision. Results in the practical part come from the research methods used, specifically self-prepared questionnaire and questionnaire prepared by Ch. Maslachová and Ayala Pines "Tedium Measure". Furthermore I expanded the thesis with interview with selected expert. Using open questions the area of supervision and burnout syndrome is being discussed. The primary target of this thesis is to contribute to the prevention of burnout syndrome and also to map, whether supervision is being used in day-care facilities and whether it helps preventing the burnout syndrome.
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Burnout Syndrome of the Czech Republic Labour Office Workers from Noninsurance Social Benefits Department
MARKOVÁ, Marcela
My thesis deals with the topic of burning out of Department of non-insurance social benefits (DNSB) Labor Office workers in the Czech Republic. We can find a lot of definitions of Burn-out Syndrome in the literature. Some of them are focused on the emotional, mental or physical exhaustion, others interpret the syndrome as a process with certain development. Nevertheless, Burn-out Syndrome is a pack of symptoms including lack of zest and energy, life joy and mainly enthusiasm needed for work. There are various functions of the Labor office CZ: to fulfill tasks in the employment area, protection of employees in case of employer´s insolvency and first of all, to administrate, decide and pay non-insurance social benefits. Social workers and referees who work in DNSB are extremely endangered with Burn-out Syndrome because of their specific work. Their job requires daily talks with clients who do not have only one but various problems and who are unable to solve them by themselves. And these clients usually expect more service than the office workers can provide. The aim of my thesis is to describe the Burn-out Syndrome issue and its appearance in the group of the social workers and referees of the DNSB Labor Office CZ. Partial aim of my thesis is to find out if the workers have information how to precede it and to compare the difference between small and big town workers. Other partial aim is to find out if the workers subjectively suffer exhaustion. Three hypotheses were set up. Workers of DNSB in bigger towns feel subjectively more exhausted than those in smaller ones. Social workers have more information how to precede it than referees. Referees feel subjectively more exhausted than social workers. Flowingly there is a survey question: what do the workers in the DNSB Labor Office CZ know about Burn-out Syndrome? A quantity strategy of survey was set up via using questionnaire. There were 148 DNSB workers in the survey sample who filled in completely and correctly the questionnaire. As a complement strategy a quality data survey was used via questioning method, semi-structured interview. 8 workers from total 249 workers were chosen by random choice to be interviewed - this group forms the second survey sample. Results of quantity survey are presented with descriptive statistics using graphs and charts. The set up hypotheses were tested with statistic method of Chi-squared test. The results show that DNSB workers in bigger cities do not feel more exhausted than those in smaller ones. Social workers of DNSB have more information how to precede it than referees. Referees do not feel more exhausted than social workers of DNSB. For analysis of quality survey, a hand written record was chosen. There were identified three clusters: awareness about Burn-out Syndrome, perception of clients and personal feelings. The results of quality part show that DNSB workers have information about the Syndrome, but the information is incomplete - sometimes even confusing in the sense of focusing on the unimportant peculiarities instead of core causes. Regarding individual answers, most of the workers see the clients and work with the clients as something unpleasant, not entertaining. Moreover, we can imply from the survey a necessity of specialized training about Burn-out Syndrome focused on the workers. Practical anticipated benefit of the thesis is providing study materials to the students of the Health and Social Faculty of the Southern Bohemian University in České Budějovice and providing the materials to the Labor Office CZ.
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Stress Evaluation, Coping and Reduction
Bártová, Soňa ; Linkeschová,, Dana (referee) ; Franková, Emilie (advisor)
The thesis with title „Stress Evaluation, Coping and Reduction“ is dealing with this nowadays and often discussed problems focused on possibly purposes of work stress, influence of stress on health and techniques of stress coping. The theoretical part concerns on stress and relate topics. In the practical part I have made an analysis of stress load on some employees of dm drogerie markt limited liability company. In conclusion I have suggested proposals leading to stress reduction on this workplace.
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The burn-out syndrome in pedagogical community
Slívová, Tereza ; Králová, Tereza (advisor) ; Hubinková, Zuzana (referee)
This Master's Thesis deals with burn-out syndrome in pedagogical community. The aim of this Master's Thesis is to work out the komplex analysis of this disease, where the initial part deals with the definition of burn-out syndrome as a disease of contemporary society and with the theoretical specifications of the syndrome. That is followed by analysis of reasons and causes of the syndrome which describes its symptoms and phases of evolution. The Master's Thesis also defines the possibilities of healing and therapy including methods of prevetion, avoiding or coping with the syndrome. Next part is focused on characteristics and specifications of the teaching profession. This section of the Thesis deals with the causes and hypotetical propensity of pedagogues to the disease, then with professional requirements on pedagogues and with specific reasons for the occurence of the syndrome in this professional community. The aim of the practical part of the Thesis is to create a case study describing a specific case of the burn-out syndrome of one respondent from the pedagogical community. The case study is based on a qualitative research using semi-structured interviews with this respondent. The research is supported by interviews with the respondent's colleagues, employer and therapist. Also some other additional research methods are used to complete the complex picture of the situation and to deepen the comprehension of this specific case.
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Strain of social workers dealing with the benefits of help in material deprivation illustrated by the social reform
BOČANOVÁ, Jana
The degree work deals with the issues of psychic and physical strain of social workers who are in charge of the benefits of help in material deprivation. More deeply it describes the social work difficulties and problems connected to performing this profession, especially after the social reform of 01/01/2012. All aspcts of the strain that social workers at the benefits of help in material deprivation can meet, e. g. overwork, burn-out syndrome, growing sickness rate, communication problems, conflicts at work places, agressive clients. Neither prevention nor coping with strain can be omitted. In the background of the degree work the social work before and after the social reform is compared and the consequent proposals for the improvement of the situation of social workers at job centres are introduced.
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