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Making "exit" decisions: monitoring and adapting intuitive judgement processes involved
Bakošová, Nina ; Riegel, Karel (advisor) ; Wagnerová, Irena (referee)
The purpose of this thesis is to examine exit decision-making (e.g. decision to cease a venture, project or any other kind of activity, which required previous monetary, time or other investment) as well as to explore possible enhancements of exit decision-making not only in business context but also in personal decisions. Two theoretical approaches were applied: Prospect theory by Kahneman and Tversky and Intuitive judgment approach. Implications stemming from these theoretical models were employed and two phenomena characteristic of exit decision-making specified. Namely, it was (reverse) sunk cost fallacy and resulting (de-)escalation of commitment, which were also explored empirically. Research consisted of two parts. First developed a new research scenario aiming at personal exit decision-making. Second explored the reaction to four levels of sunk costs (monetary or time expenses). As Phase B of Pilot study showed, new scenario proved managed to elicit reverse sunk costs effect. Further changes were made to the scenario for the purposes of Main study, which resulted in equivocal findings. Monetary sunk costs did not elicit any expected effect, time sunk costs induced an incoherent reverse sunk cost effect and respective de-escalation of commitment. Author believes these results revealed that important...
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Work-life balance within couple with child
Zelenková, Lucie ; Wagnerová, Irena (advisor) ; Svianteková, Gabriela (referee)
The aim of this work is to outline the ways in which current couples with at least one child of pre-school age cope with the demands placed on them by their profession and family. The goal of the study was to reveal how couples evaluate themselves and each other in professional, parental, partnership and homecare roles. These assessments were then compared with each other. The obtained data show that men, in comparison with women, feel greater commitment from the professional role not only for themselves but also for their partners. Women's perception of parental role commitment is higher both compared to men and to their partners' rating. There are not so many differences between men and women either in partner role value or in homecare role commitment. Men evaluate their partners' commitment in the homecare higher compared with the evaluation of women themselves.
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Selection of IT professionals and their personality characteristics
Houška, Ondřej ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
The theme of this paper is an important part of Work and Organization psychology. We tried to describe in details all processes related to the recruitment and selection of candidates in theoretical part of this paper. The most important focus is dedicated to particular methods of recruitment. Professional use of these methods would possibly increase efectivity of selection of future employees. In empirical part of this work we give attention to investigation of personality characteristics through multidimensional personal questionnaire and administration of picture drawing test. In the practical part we also offer possibility of connecting practical knowledge of human resources and psychological testing methods.
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Opportunities and limitations of psychological work with "fleet car" drivers
Špryngarová, Jana ; Štikar, Jiří (advisor) ; Wagnerová, Irena (referee)
Traffic safety problems are often discussed and researched, especially recently. Psychology plays an irretrievable part in solving these problems. Submitted diploma theses focuses on specific segment of these problems, the area of the traffic safety related to drivers, who do not have the driving as the main scope of employment, though they need a car to perform their work - fleet car drivers. Emphasis is placed on definitions of the key-terms and summary of theoretical pieces of knowledge, taking in consideration that the issue has not been researched extensively. In practical part of the thesis the opportunities and limits of the work with fleet car drivers are discussed. Pieces of knowledge that aroused from the thesis lie in the area of mental capacity of the fleet car drivers, in the area of general approach to trainings at the hands of the employers and also in the area of the administration of the records regarding the accidents (above all for the purposes of their importance for the subsequent work on raising the safety of fleet car drivers). As the most important result from diploma it appears the project for specialists from different areas, mainly from the area of traffic psychology, to enter the problems of fleet car driving with more urgency.
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Mystery shopping
Baarová, Eva ; Wagnerová, Irena (advisor) ; Rymeš, Milan (referee)
This diploma thesis deals with employee performance evaluation, especially in the field of direct retail and service providers. There are briefly mentioned particular evaluation methods in the theoretical part. Attention is focused on the mystery shopping method and its specificity from the psychological view. ln the practical part we write about research which has been realized in the CG company. The employee evaluation was carried out by using test shopping in two terms (autumn 2005, spring 2006). ln the final chapter of the second part we summarize important conclusions. We discuss factors that affect the validity of the evaluation and positive contribution of MS for the company and we test some particular hypothesis about the difference between evaluations in both MSs. We identity weak points in individua! performance and team performance and define its development potential i ty.
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Personnel-psychological diagnostics of golden profiler of personality
Sněhotová, Jiřina ; Wagnerová, Irena (advisor) ; Šípek, Jiří (referee)
The presented diploma thesis offers possibilities and limits of using the Golden Profiler of Personality (GPOP) in the context of personnel psychology. Attention is devoted to general methodological principles of psychological assessments, their contribution to personnel practice focusing on recruitment process and the discussion about increasing efficiency of selection process less mentally demanding and responsible positions. The theoretical part is mainly dedicated to the method GPOP, which in its core is based on the Jung's theory of psychological types, which has stimulated development of the questionnaire MBTI (Myers-Briggs Type Indicator), and the Five-factor personality theory. Combining two completely different approaches it comes into being an assessment able to interpret on the one side, the uniqueness of personality, and on the second side its resemblance to a certain type. In the practical part, the psychometric characteristics of the questionnaire completed by 524 selected respondents are analyzed and evaluated. Reliability of the global scales is estimated of Cronbach`s alpha interval 0.8 to 0.9. Correlation analysis and exploratory factor analysis clearly support the expected construct of GPOP. The norms are compiled for a specific population, and the presented notifications attend on...
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Psychological testing in personnel psychology: competency-based selection of hospitality leaders
Šafr, Martin ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
This thesis deals with one of the most debated topics of the Personnel Psychology - the personnel selection. The aim of the thesis is to provide an exhaustive overview of the designing process of the selection procedures with special attention being paid to the various methods of selecting employees. Attention was primarily paid to the effort that the knowledge of the otherwise common methods of selecting employees be put in the new framework and the latest ways of their application. Particular emphasis has been put upon the new approaches to the method of interview, cognitive abilities testing, detection of individual personality at work and new methods in designing assessment centers. An interesting chapter is the use of emotional factors as selection criteria and the application of the attachment theory to work. Considerable extent of the thesis is also devoted to the methods of job analysis and competency modeling, their comparison and applications. Based on the previous theoretical treatise the empirical part attempts at creating a competency model for senior executives in the hotel industry and proposes possible ways of its practical use.
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Turnover of call centre employees
Smolová, Iva ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
Submitted thesis focuses on call center staff turnover. After short reference to work psychology and organization the theoretic part deals mainly with the characterization of this phenomenon. It aims to specify the main factors and it refers to possible stabilization measures. The second theme of the thesis is call centre and work of operators. Possible difficulties and risks of this job are described, the profesiogram of an employee of the particular selling point has been compiled. The last chapter deals with recruitment procedure. It specifies the single phases of the selection procedure, beginning with the preparation and compilation of necessary documents and ending with adaptation phase of a new employee at the end of the whole procedure. The empirical part of the thesis focuses on the turnover in company "A". The analysis of the personnel data from 2009 to October 2010 was the first step. Subsequently we tried to answer the question, if it is possible to use Time Crirtical Desecion Making Test (used in current selective procedure), sociability, ability to assert oneself a comunicability as predictors of continuance in company. As a diagnostic method the Bochum Personality Questionnaire was used.
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Assessment Center - Group Exercises
Mikesková, Martina ; Wagnerová, Irena (advisor) ; Michalík, David (referee)
The subject of my final thesis is the assessment centre as a method being used in practice of personnel psychology. The theoretical part is aimed at basic methods of assessment centre, it contains the definitions and instructions which limit and edit the assessment centre as regards its content and implementation aspects. It describes the processes of assessment centre creation and choice of its partial methods (dialogue, test methods, model situation etc). In more detail it deals with character of assessment centre partial methods and possibilities of their diagnostic outputs application. In particular chapter special attention is given to model situations and group exercises questions. At the same time it describes the assessment centre social-psychological aspects and its cultural and intercultural extent. The empirical part contains the description and analysis of particular existing assessment centre, from which a suggestion for its optimalization arises. Key words assessment center group exercises simulations
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Coaching - part of managerial professional development
Pavlíková, Kateřina ; Wagnerová, Irena (advisor) ; Bahbouh, Radvan (referee)
The theoretical part of the thesis focuses first on the presentation of the work and organization psychology, with the accent on personnel psychology. The thesis then goes into more detail in the section devoted to training and development within personnel management system. A key chapter is the one devoted to coaching. Coaching is clearly defined along with the coaching process and types. The core of the chapter consists of the summary of current psychological approaches in coaching. Coaching is also compared with other methods of training and development, as well as other phenomena which we normally encounter in current psychotherapeutic practice. Finally, attention is given to the current situation of coaching in Czech Republic. The empirical part of the thesis summarizes the research conducted, with the goal of evaluating the current coaching situation in Czech Republic from the perspective of coaching clients - coached managers. It presents the results of quantitative research which assess the 5 coaches' behavior and their adherence to basic standards of professional coaching, as defined by the International Coach Federation Czech Chapter.
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