Original title: Mystery shopping a techniky využívané k odhalení Mystery Shoppera
Translated title: Mystery Shopping and Techniques used to reveal Mystery Shoppers
Authors: Čermáková, Ester ; Remr, Jiří (advisor) ; Tesařová, Šárka (referee)
Document type: Bachelor's theses
Year: 2020
Language: cze
Keywords: drama sociology; Mystery Shopper; Mystery Shopping; revealing Mystery Shoppers; role; techniques; tested employee; dramaturgická sociologie; Mystery Shopper; Mystery Shopping; odhalování Mystery Shopperů; role; techniky; testovaný zaměstnanec

Institution: Charles University Faculties (theses) (web)
Document availability information: Available in the Charles University Digital Repository.
Original record: http://hdl.handle.net/20.500.11956/118609

Permalink: http://www.nusl.cz/ntk/nusl-415120


The record appears in these collections:
Universities and colleges > Public universities > Charles University > Charles University Faculties (theses)
Academic theses (ETDs) > Bachelor's theses