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Process modelling of records managment service and their specifics from the perspective of a health insurance company
Prudík, Kamil ; Svatoš, Oleg (advisor) ; Schön, Jan (referee)
This master thesis deals with business process modelling of records management service and its electronic form in the area of health insurance companies. The beginning of the thesis introduces the reader to the concepts of process modelling and records management including legal requirements and specifics from the perspective of health insurance company. The next section describes the MMABP methodology, which is used for process analysis of records management processes in accordance with statutory requirements. The result is then confronted with a practical case of doing records management in an electronic form from the perspective of a health insurance company.
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