National Repository of Grey Literature 4 records found  Search took 0.00 seconds. 
Customer Satisfaction
Fiedler, Pavel ; Čačková, Veronika (referee) ; Schüller, David (advisor)
The bachelor thesis is concentrated on analysing the customer satisfaction with Globus ČR k.s. Several analyses, which are part of this thesis, have been performed. The company itself was analysed based on information from the external and internal environment and the level of customer satisfaction was verified by a questionnaire survey. Based on this information, several suggestions have been made that could lead to an increase in customer satisfaction with this company.
Customer Satisfaction
Fiedler, Pavel ; Čačková, Veronika (referee) ; Schüller, David (advisor)
The bachelor thesis is concentrated on analysing the customer satisfaction with Globus ČR k.s. Several analyses, which are part of this thesis, have been performed. The company itself was analysed based on information from the external and internal environment and the level of customer satisfaction was verified by a questionnaire survey. Based on this information, several suggestions have been made that could lead to an increase in customer satisfaction with this company.
The Design of the Project Creation New Service with Using of Project Management
Čačková, Veronika ; Dittrichová,, Erika (referee) ; Doskočil, Radek (advisor)
Master thesis describes the design of the project of a new service creation for the com-pany, which is engaged in offering services through active telemarketing. The method-ology of project management is used in the thesis.

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