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Chatbot in an Enterprise Information System
Novák, Miroslav ; Rychlý, Marek (referee) ; Kreslíková, Jitka (advisor)
This diploma thesis deals with problems of development of chatbots. The theoretical part of the thesis introduces the concept of the conversational interface in general and analyzes available technologies for its development. The practical part deals with the design and implementation of a particular chatbot, whose goal is to be a virtual assistant in the process of selecting and purchasing goods. This is accomplished by connecting the chatbot to the product information management system using OData web services. One of the biggest problems was to determine the order of questions asked about product properties. For the implementation was used decision tree theory.
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Chatbot in an Enterprise Information System
Novák, Miroslav ; Rychlý, Marek (referee) ; Kreslíková, Jitka (advisor)
This diploma thesis deals with problems of development of chatbots. The theoretical part of the thesis introduces the concept of the conversational interface in general and analyzes available technologies for its development. The practical part deals with the design and implementation of a particular chatbot, whose goal is to be a virtual assistant in the process of selecting and purchasing goods. This is accomplished by connecting the chatbot to the product information management system using OData web services. One of the biggest problems was to determine the order of questions asked about product properties. For the implementation was used decision tree theory.
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Product Information Management
Antonov, Anton ; Novotný, Ota (advisor) ; Pour, Jan (referee)
Product Information Management (PIM) is a field that deals with the product master data management and combines into one base the experience and the principles of data integration and data quality. Product Information Management merges the specific attributes of products across all channels in the supply chain. By unification, centralization and standardization of product information into one platform, quality and timely information with added value can be achieved. The goal of the theoretical part of the thesis is to construct a picture of the PIM, to place the PIM into a broader context, to define and describe various parts of the PIM solution, to describe the main differences in characteristics between the product data and data about clients and to summarize the available information on the administration and management of knowledge bases of the PIM data quality relevant for solving practical problems. The practical part of the thesis focuses on designing the structure, the content and the method of filling the knowledge base of the Product Information Management solution in the environment of the DataFlux software tools from SAS Institute. The practical part of the thesis further incorporates the analysis of the real product data, the design of definitions and objects of the knowledge base, the creation of a reference database and the testing of the knowledge base with the help of specially designed web services.
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Product Information Management - the fortune hidden in product data
Bort, Tomáš ; Slánský, David (advisor) ; Pour, Jan (referee)
The exceeding supply over demand and very hard competitive conditions are nowadays the main features of the majority of sectors. A successful company is the one that is able to satisfy specific customers' needs, the one that has efficient cooperation with its suppliers throughout the whole supply chain and also the one that is able to speed up the in-house information exchange. Thus the company has to seek constantly new and innovative solutions. This is not possible without standardization and automatization of business processes. This master's thesis is dedicated to one of the possible solutions -- the Product Information Management (PIM). Since it is intended for business managers (without deep IT knowledge), at the beginning it answers the question why it is so important to know master data and to manage it. It specializes in managing product data, brings its comprehensive overview and identifies the advantages and drawbacks of the implementation as well as financial and organizational impacts. The consecutive chapter deals with simplified yet applicable approach to data management analysis (with emphasis on the PIM) and based on research, it mentions main mistakes of the implementation. In addition to the overview of main vendors of the PIM solution, it presents the latest trends in the PIM. Besides internal data synchronization, the thesis analyses several product standards -- the fundamental step towards external data synchronization, the key topic of the practical part. The whole thesis is conceived to provide an organization with a simple yet compact and therefore very effective tool for master product data insight and thus to help it to gain a competitive advantage.
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Comparison of Product Information Management software tools
Vytiska, Tomáš ; Slánský, David (advisor) ; Pour, Jan (referee)
This diploma thesis deals with the Product Information Management (PIM) and compares PIM software tools. Its goal is to introduce the area of the PIM systems in Czech language. Next subgoal is to define system of criteria. It is also necessary to achieve the last goal -- to analyze and compare PIM software. The method I used is the exploration of information sources; obtaining information through email communication and use of empirical knowledge to define system of criteria. The contribution of this work is the same as its goals. The work is divided into two parts. The first theoretical part deals with PIM definitions, context, functionality, architectures and PIM market developing. The second practical part involves selecting of particular PIM software tools, defining system of criteria and comparison of PIM software tools.
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