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Mediation in Czech and Slovak republic
Jesenská, Katarína ; Hásová, Jiřina (advisor) ; Švarc, Zbyněk (referee)
This bachelor thesis provides comperhensive view on one of the alternative dispute resolution methods - mediation. The aim is to clarify the existing legislation regarding mediation in Czech and Slovak republic and to explain major similarities and differencies in both legislations. In addition, the thesis includes the practical aspects of mediation which enables better understanding of whole issue. The thesis also answers the question whether the current legislation of mediation meets the requirements, which are placed upon it.
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The financial arbitrator of the Czech Republic and similar institutions in selected countries of European union
Gránová, Anna ; Moravec, Tomáš (advisor) ; Andreisová, Lucie (referee)
The Bachelor's thesis deals with the financial arbitrator of the Czech republic and similar institutions in selected countries of European union. The Bachelor's thesis especially describes activity of the financial arbitrator of the Czech republic. The first chapter is focused on the financial arbitrator of the Czech republic. The second chapter is focused on the similar institutions in selected countries of European union. Especially in France, Great Britain, Germany and Poland. The main target of this chapter is to show local specifics or differences in a range of services. The final third chapter evaluates the financial arbitrator of the Czech republic from customer's point of view and presents suggestions to improve the effectiveness of his work.
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Financial Arbitrator
Vavřík, Jakub ; Jablonský, Petr (advisor) ; Gruber, Petr (referee)
This thesis deals with the Institute of Financial Arbiter of the Czech Republic as an ADR body. In the introduction is presented the legal background for its own activities with emphasis on changes to the amendment in July 2011. In this part is also described arbiters work in resolving the cases themselves, their development and efforts to promote an arbitrator in public office. Next chapter is dealing with international cooperation in the European Union and in the world. The last section provides us with information about similar institutions and their functions elsewhere in the world.
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Alternative Dispute Resolution
Kobrlová, Marie ; Grmelová, Nicole (advisor) ; Šťastný, Tomáš (referee)
Bachelor thesis deals with Alternative Dispute Resolution in Czech republic -- describes and compares individual options and identifies their advantages and disadvantages. It also deals with legislation and institutional framework of consumer protection and consumer policy of Czech republic and EU in this sphere. In second part of thesis are mentioned most frequent consumer problems in common life and an offer of their solutions.
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Amicable settlement of disputes in payment systems
Kubačka, Michal ; Schlossberger, Otakar (advisor)
Amicable settlement of disputes in payment systems has recently recorded a big rise in interest among the general public. This thesis deals precisely with this phenomenon, whereas deeply processes the topic of the financial arbitrage, and discusses its basic principles and policies. Its task is to give, even to lay readers, a comprehensive view of the topic and answer fundamental questions related to the financial arbitration. The practical part focuses on the analysis of selected aspects of the operation of the financial arbiter office, and using the comparative "year by year" method tries to evaluate past trends and establish a possible future developement. Bachelor thesis also attempts to answer the question about the future direction of the Institute of czech financial arbitrator and the impact of upcoming changes to its operation. The thesis is designated both for students, as well as for the general public with an interest to learn more about the topic, or perhaps even for the future use of the financial arbiter service.
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Analysis of out-of-court disputes of consumer
Zajícová, Jana ; Horová, Olga (advisor) ; Koblovský, Petr (referee)
Diploma thesis deals with the possibility of consumer dispute resolution outside the courts and its emphasis on functional approaches in the Czech Republic. Is described the Project of the Ministry of Industry and Trade for Ensuring Out of Court Settlement of Consumer Disputes which presents new opportunities for Czech consumers. The analytical part of the work represents an analysis of the functioning of the two-year pilot phase of Project, an evaluation its results on the basis of statistical data on the number of complaints, on the basis of results of ADR questionnaire and on the basis of results of questionnaire surfy aimed to general awareness about the Project. Obtained data are evaluated and suggested solutions to improve the operation of the Project.
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